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M & L Chrysler Dodge Jeep Ram

Lexington, NC

4.3
124 Reviews

406 Piedmont Drive

Lexington, NC

27292

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Showing 124 reviews

March 13, 2024

Horrible service, and crooked management! Bought a vehicle and returned it within five days because of noise, and they wouldn’t give us back our down payment! They said it was taken up by ta More

by Nera6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
Apr 01, 2024 -

M & L Chrysler Dodge Jeep Ram responded

Thank you for taking the time to complete a review. Our customers' voice is imperative to the growth of our dealership, please know you were heard. Would you be willing to give us a call so that we can better our customer experience? Our phone number is (336) 295-1327.

January 20, 2024

Better watch out. .they will withhold info on issues on vehicles then stick you with a unneeded repair only to then say it's something different..that's not covered..a More

by garrason1
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Salesman George...service Matt
October 03, 2023

I did not appreciate Pat in service screaming at my pregnant fiancé, we had been up there over four times over a warranty concern with the vehicle. We have gotten nothing but a run around and nothing b More

by Concerned customer
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
PAT
Oct 13, 2023 -

M & L Chrysler Dodge Jeep Ram responded

I am sorry to hear that you were unsatisfied with your experience here with us. Would you be willing to give us a call at 336-780-7225 to better our customer experience?

September 19, 2023

I worked with Nate and Daniel they were very helpful and polite Danirl got the job done in a timely manner More

by Brandi Hollman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate,Daniel
Oct 02, 2023 -

M & L Chrysler Dodge Jeep Ram responded

We are pleased to hear that you had a great experience! Just let us know if we can assist at all in the future!

September 17, 2023

I have been having issues with my 08 dodge pickup. The service department has been awesome . Together we finally figured out what was wrong with it. So hopefully problem is solved. They always do a More

by Kirbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 02, 2023 -

M & L Chrysler Dodge Jeep Ram responded

We are pleased to hear that you had a great experience! Just let us know if we can assist at all in the future!

September 07, 2023

So far so good on everything I have done with this dealership. Just picked up my new vehicle yesterday. Very satisfied so far. More

by pwbersch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego in Sales, Tower Supervisor, Finance Manager
Sep 12, 2023 -

M & L Chrysler Dodge Jeep Ram responded

Congratulations on your purchase! Just let us know if you need any assistance in the future.

September 07, 2023

The car we were interested in was ready for a test drive. We ended up purchasing that vehicle. More

by 2017 JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Whitney Goss, Shane East, Brenda McElrath
Sep 12, 2023 -

M & L Chrysler Dodge Jeep Ram responded

Congratulations on your purchase! Just let us know if you need any assistance in the future.

September 02, 2023

Fixed a recall Ina timely manner. Then traded vehicle for a newer model truck. A good deal More

by rlanier645
Recommend Dealer
Yes
Employees Worked With
Georgre
Sep 12, 2023 -

M & L Chrysler Dodge Jeep Ram responded

Congratulations on your purchase! Just let us know if you need any assistance in the future.

August 30, 2023

Process was smooth! Everyone was very helpful in my trade and purchase transaction. It took a little longer than expected but the team was very attentive during the pro More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charity
Aug 31, 2023 -

M & L Chrysler Dodge Jeep Ram responded

Thank you for the great review! Just let us know if we can assist with anything in the future!

August 29, 2023

Our Family has many wonderful years of experiences buying new vehicles through Frank, Great Guy More

by Dandtc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 31, 2023 -

M & L Chrysler Dodge Jeep Ram responded

Thank you for the great review! Just let us know if we can assist with anything in the future!

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