M'Lady Nissan

Great Experience! I bought my first Nissan Rogue yesterday and received great customer service from our sales person Allen and the sales manager. They were very accommo I bought my first Nissan Rogue yesterday and received great customer service from our sales person Allen and the sales manager. They were very accommodating in working with us for my trade in and didn't badger me with added extras and hidden costs. They applied a military discount for my husband and dropped the destination charge when we asked about it. Love my new car! More

M'Lady Nissan - Best Experience in Buying a New Car Ever Today (7-30-16) I purchased a new 2016 Nissan Sentra SV. I couldn't be happier with the service I received from Eddie Colville, Mir Ali, and Abe Alya Today (7-30-16) I purchased a new 2016 Nissan Sentra SV. I couldn't be happier with the service I received from Eddie Colville, Mir Ali, and Abe Alyassir! These guys are an all-star team! Eddie was extremely patient with me and answered all my questions and sought Mir's help / assistance when needed. They worked very hard to get me the right car at the right price and I really appreciate their help. I highly recommend M'Lady Nissan to anyone shopping for a new car, and be sure to ask for Eddie Colville. Kurt P More

Nicest experience in buying a car ever Tony made the purchase easy and straight forward. Very easy to talk to. Very good person to work with. This is the 3rd car we have bought from this Tony made the purchase easy and straight forward. Very easy to talk to. Very good person to work with. This is the 3rd car we have bought from this dealership and they are always respectful. More

Poor customer service We had an oil change that was ok. But they told me my year and a half battery was defective. I only had it replaced in Oct of 2014 they should replace We had an oil change that was ok. But they told me my year and a half battery was defective. I only had it replaced in Oct of 2014 they should replace it or pro rAte the cost but they will not do anything. I even called Nissan and they told me it's up to the dealer. They just. Lost a customer we were customer s for over 10 ears More

Great Experience, 2nd Lease with Eddie Colville Very good experience and my second deal with Eddie. He takes care of getting the vehicle and paperwork prepared prior to my arrival to minimize the t Very good experience and my second deal with Eddie. He takes care of getting the vehicle and paperwork prepared prior to my arrival to minimize the time I need to spend at the dealership. Walked in, signed the paperwork and off I went. More

Overall easy to work with. Salesman--Kamil---friendly/pleasa Kamil was easy to work with.....knows his product. Was low keyed...Provided good follow up and not overbearing or high pressure. Worked with me to ac Kamil was easy to work with.....knows his product. Was low keyed...Provided good follow up and not overbearing or high pressure. Worked with me to achieve target price and provided good follow up. Everyone was friendly and helpful. A solid experience. More

3rd Lease with M'Lady Nissan & Eddie Colville Just signed my 3rd lease with Eddie Colville at M'Lady Nissan in Crystal Lake! I've never owned 3 of the same model car and now it's 3 in a row. Eddie Just signed my 3rd lease with Eddie Colville at M'Lady Nissan in Crystal Lake! I've never owned 3 of the same model car and now it's 3 in a row. Eddie has made every one of my lease experiences easy and painless and takes care of his loyal customers. I wouldn't go anywhere else. He's honest and straightforward, hard to find in car dealerships. The service dept (as well as free oil changes) is great as well. I love the free loaner cars when you get more than an oil change done. Very convenient for me. I would highly recommend M'Lady Nissan and Eddie Colville. More

They don't live up to their word I brought in two family members who also bought cars in early March. They give you that piece of paper that says a referral is $300.0 in your pocket. I brought in two family members who also bought cars in early March. They give you that piece of paper that says a referral is $300.0 in your pocket. I am STILL waiting for my $600.00 for bringing in two new customers. This dealer just lives up to all the bad rep that all dealers have. They don't live up to their word. I heard every excuse in the book. I e-mailed, I called, I even went in to the dealer to ask where my money was. They give you the total run around like the owner is the only one that can do that and he is on vacation. OK, on vacation for 4 months? They do thousands of dollars in busines and I can't get one lousy $600.00 check. Don't waste your time even if the deal sounds good, the after math is awful. More

Excellent Experience We had a great experience today with our purchase. My husband talked directly with the sales manager, Tom Guilhooly serveral times. I took our trade i We had a great experience today with our purchase. My husband talked directly with the sales manager, Tom Guilhooly serveral times. I took our trade in truck in for an appraisal. All went well. Tom and my husband talked #'s and I went back a little while later to finish paperwork, that we requested they start so I wouldn't have to be there forever. I talked to the salesman Severo Gonzaga, All went smoothly. I was out of there in less than an hour. Sure do hope when I have to go back that my service is not like any of these other reviews. More

Nice people to work Easy in and out with a new vehicle. Philip, Mir and Kamil worked out to keep up the promised price. Total time took by them was less than an hour. Easy in and out with a new vehicle. Philip, Mir and Kamil worked out to keep up the promised price. Total time took by them was less than an hour. More