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M'Lady Nissan
Crystal Lake, IL
1,502 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,502 reviews
April 26, 2026
Hugo has been an amazing helper! He’s very knowledgeable and kind! I highly recommend him! He’s very knowledgeable and kind! I highly recommend him! More
by Miller
Employees Worked With
April 25, 2026
I purchased my first Nissan from Anthony at M'Lady on their Grand Re-Opening day. What a experience, they know how to throw a party! Everyone was friendly and a pleasure to work with from start to finish their Grand Re-Opening day. What a experience, they know how to throw a party! Everyone was friendly and a pleasure to work with from start to finish. I highly recommend buying a car from here! More
by Jessica
April 20, 2026
I leased my first car from Hugo in 2014 and have since bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Be bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Being a woman and going to a dealership can be intimidating but I feel that I always walk out feeling like I got the best deal. I also feel that when I go through the closing of the deal, I never feel pressure for all the add-ons. But they always take care of me and help me consider what is best and go off previous purchases. More
by Tiffany Dzitkowski
April 20, 2026
My wife and I could not of had a better experience at a car dealership. From the new showroom to their extremely courteous staff our experience was all around top notch. Anthony our salesman was not pushy, car dealership. From the new showroom to their extremely courteous staff our experience was all around top notch. Anthony our salesman was not pushy, was extremely knowledgeable about the vehicles we were looking at and overall a real delight to work with! More
by rusbarnes3
April 04, 2026
Me and my family have bought alot of cars from hugo and my lady nissan staff is always friendly and the experience is always great. Hugo takes his time tibshow you all the cars and deals and always goes ab my lady nissan staff is always friendly and the experience is always great. Hugo takes his time tibshow you all the cars and deals and always goes above to get you where u want to be. I will definitely continue to come and shop at this location and whith hugo . More
by Jaymeza63
March 28, 2026
M’Lady Nissan is my favorite dealership, all the staff are friendly, honest and professional from the president (boss) the staff and all the way to the service department. are friendly, honest and professional from the president (boss) the staff and all the way to the service department. More
by Adrian
March 28, 2026
I had an excellent experience purchasing my car, and a big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me. He t big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. Hugo went above and beyond to make the experience smooth and stress-free, and I truly appreciate his patience and attention to detail. If you’re looking to buy a car, I highly recommend asking for Hugo Duran!!! More
by Ashley
March 17, 2026
Very helpful in selling our car to the dealership and then finding a great new car! then finding a great new car! More
by Mtamoj1
Employees Worked With
March 07, 2026
This is my second vehicle purchase with M'Lady Nissan. I drive an hour to work with Edgar Rueda for my vehicle needs because he makes the process as easy as possible and I know the drive was definitely w I drive an hour to work with Edgar Rueda for my vehicle needs because he makes the process as easy as possible and I know the drive was definitely worth it leaving in a beautiful Nissan. More
by Elizabeth Davis
March 04, 2026
David help us from the start to the end. I didn't expect i can drive home a brand new car that day. He help us everything. We got lucky that night coz of him. I didn't expect i can drive home a brand new car that day. He help us everything. We got lucky that night coz of him. More
by cyndettea
Employees Worked With
Other Employees :
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