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M'Lady Nissan

Crystal Lake, IL

4.9
1,534 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,534 reviews

June 13, 2026

I definitely felt luke family. It was a team effort Anthony,Sam,Murf,Eric,Mir. My time at the dealership was very pleasant. Anthony explained everything about the deal and even s More

by Ddobenchain
Recommend Dealer
Yes
Employees Worked With
Mark Feld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Visconti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Halabrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaudia Ksiazek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Marciciak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel obenchain
Jun 13, 2026 -

M'Lady Nissan responded

Dear Ddobenchain, Thank you for sharing your wonderful experience at M'Lady Nissan! We're delighted to hear that our team made you feel like family and worked together to ensure you had such a pleasant visit. It's great to know that Anthony took the time to thoroughly explain everything about your deal, show you how all the features of your Nissan Kicks work, and even followed up afterward to make sure all of your questions were answered. We truly appreciate your recognition of Anthony, Sam, Murf, Eric, and Mir. Providing exceptional customer service is our top priority, and we're glad our team delivered an experience that exceeded your expectations. Congratulations on your Nissan Kicks! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan and for your recommendation! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

June 01, 2026

Love love love this dealership. They’re very helpful and will work with you to find a car that fits your needs. Hugo is amazing and an honest salesman. He doesn’t pressure you like More

by Capriceg1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

M'Lady Nissan responded

Dear Capriceg1988, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that you love our dealership and that Hugo and Tommy provided such exceptional service. It's great to know that Hugo took the time to listen to your needs, helped you find the right vehicle, and made the process comfortable and pressure-free. We’re also delighted to hear that Tommy was able to make your finance experience a positive one. Providing honest, helpful, and customer-focused service is exactly what we strive for every day. Your loyalty and recommendation mean so much to us. Thank you for trusting M'Lady Nissan with your vehicle purchases, and we look forward to helping you again in the future! If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

Hugo was amazing to work with. Super friendly, honest, and made the whole process easy. I highly recommend him! He helped me buy my new 2026 Nissan Rogue and made the process easy. More

by emanuelm1250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Strohmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

M'Lady Nissan responded

Dear Emanuel, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Hugo was amazing to work with and that he made the entire process easy, friendly, and transparent. It's great to know that he helped you find the perfect 2026 Nissan Rogue and provided the kind of service that made your purchase enjoyable from start to finish. We also appreciate the opportunity to earn your business and are glad that Brett, Kamil, and the rest of the team could help make your experience a positive one. Your recommendation means a lot to us, and we thank you for choosing M'Lady Nissan. We hope you enjoy every mile in your new Rogue! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

Great experience with Hugo! He truly cares about his customers and goes above and beyond every time More

by emanuelm1250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Strohmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Marciciak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

M'Lady Nissan responded

Dear Emanuel, Thank you for taking the time to leave us a great review! We're thrilled to hear that you had such a positive experience with Hugo. He truly takes pride in caring for his customers, and it's wonderful to know that his dedication and commitment to going above and beyond made such a strong impression. We appreciate your kind words and are grateful for the opportunity to earn your business. We'll be sure to share your feedback with Hugo and the rest of the team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

I had a very positive experience with the highly professional staff. I particularly recommend Hugo Duran, who provided excellent assistance in locating the items I sought. More

by arlett02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

M'Lady Nissan responded

Dear Arlett, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that you found our staff to be highly professional and that Hugo Duran provided excellent assistance throughout your vehicle search. It's wonderful to know that Hugo was able to help you find exactly what you were looking for and that your experience with our team met your expectations. We will be sure to share your kind words with Hugo, Drew, Ryan, and the rest of the team. Thank you for your recommendation and for choosing M'Lady Nissan. We truly appreciate your business and hope you enjoy your new Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

Hugo Duran is an awesome salesperson I highly recommend going to him for your purchase needs. Very honest and respectful as well as knowledgeable. More

by ROB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

M'Lady Nissan responded

Dear Rob, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Hugo Duran provided you with such outstanding service. His honesty, respect, and knowledge are qualities we value greatly, and we're glad they helped make your vehicle purchase experience a great one. We truly appreciate your recommendation and your kind words about Hugo. We'll be sure to share your feedback with him, Ryan, and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

Very convenient location, nice waiting area; willingness to find inventory if it is not on location. More

by Blendertjp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

M'Lady Nissan responded

Thank you for sharing your experience at M'Lady Nissan! We're delighted to hear that you found our location convenient, enjoyed our waiting area, and appreciated our willingness to locate the right vehicle when it wasn't available on-site. We're especially pleased to hear that Anthony Barbaro provided you with a positive sales experience and helped make your new vehicle purchase a smooth one. Your recommendation means a great deal to us, and we truly appreciate you choosing M'Lady Nissan. If you need any further assistance, please don't hesitate to reach out. Thank you again for your business! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

This dealership real help me out get me in a new vehicle after my bankruptcy chapter 7. More

by brian620811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

M'Lady Nissan responded

Dear Brian, Thank you for sharing your experience at M'Lady Nissan! We're honored that Hugo Duran, Scott Ryan, and Ryan Hummel were able to help you get into a new vehicle following your Chapter 7 bankruptcy. We understand that this can be a challenging situation, and we're glad our team was able to assist you and make the process a positive one. Your recommendation means a great deal to us, and we truly appreciate the opportunity to earn your business. We hope you're enjoying your new Nissan and look forward to serving you for many years to come. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

Anthony really took care of us during the entire process of purchasing our new car. Very happy! More

by RLP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

M'Lady Nissan responded

Dear RLP, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Anthony Barbaro took great care of you throughout the entire process of purchasing your new car. Making sure our customers feel supported every step of the way is very important to us, and we're glad Anthony delivered that experience. We truly appreciate your recommendation and are delighted to know you're happy with your purchase. Enjoy your new Nissan! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 28, 2026

They're always very friendly, courteous and helpful. They deliver what they promise, and the don't try to oversell you. More

by thomlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Halabrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Marciciak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

M'Lady Nissan responded

Dear Thom, Thank you for sharing your experience with our service team at M'Lady Nissan! We're delighted to hear that Peter Halabrin, Ryan Marciciak, and Scott Hoak provided friendly, courteous, and helpful service throughout your visit. It’s especially rewarding to know that you felt no pressure and that our team delivered exactly what was promised. We truly appreciate your recommendation and your kind words about our transparency, communication, and workmanship. Thank you for trusting us with your Nissan service needs! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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