
M'Lady Nissan
Crystal Lake, IL
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Upon returning from vacation on New Year's Day, I found my driver's side wiper damaged...weather in Chicago was very cold and snowy. I duct taped it so I could drive until I could get it replaced. found my driver's side wiper damaged...weather in Chicago was very cold and snowy. I duct taped it so I could drive until I could get it replaced. I was about 100 miles away from my next oil change so I called Joe DiBella at M'Lady Nissan on my way to work the next day, Jan 2nd. He scheduled my appt for first thing on Saturday, Jan 4th at 8:00am, which was the soonest I could make it, for an oil change and wiper replacement. Joe ALWAYS provides superb customer service as well as a quality and thorough review of my vehicle's condition before having work completed. I've been servicing my 2001 Pathfinder at M'Lady Nissan for 10 years and have over 155,100 miles on it. I am confident, no matter what the weather conditions may be, that I will get to my destination each time I get in it... thanks to Joe and the service team at M'Lady. More
I just bought a new car at Jim M'Lady Nissan. I went into my car search thinking that I was going to buy a used car, but they made me a deal that was so attractive, I had to take it. I love my new Alti into my car search thinking that I was going to buy a used car, but they made me a deal that was so attractive, I had to take it. I love my new Altima! My salesman, Brandon Jakubowski, was extremely helpful and a pleasure to work with. More
Outstanding customer service, comfortable and clean waiting area, quick turnaround time & fair pricing. All important variables when searching for a dealership and service center. Highly recommend! waiting area, quick turnaround time & fair pricing. All important variables when searching for a dealership and service center. Highly recommend! More
First time buyer at M’Lady Nissan. It was a great experience! The staff was friendly and knowledgeable and I would definitely recommend this dealer to anyone looking for a great deal on a new car. experience! The staff was friendly and knowledgeable and I would definitely recommend this dealer to anyone looking for a great deal on a new car. More
The people are great, I felt very comfortable with the sales people and staff. Very friendly AND I got a great deal! The warranty/services included will also be a pleasure with their great facility! I hi sales people and staff. Very friendly AND I got a great deal! The warranty/services included will also be a pleasure with their great facility! I highly recommend M'Lady! More
Worst experience ever. Everyone needs to stay away from this dealer. Sales will lie to you to make a sale and the service department is just as bad. If you have a choice don't ever go to this dealer!!!! this dealer. Sales will lie to you to make a sale and the service department is just as bad. If you have a choice don't ever go to this dealer!!!! More
I went to M’Lady Nissan and completely expected the usual run-around, but I was actually really impressed with their service. I felt like my salesman Luis, really worked to get a deal that worked for both t run-around, but I was actually really impressed with their service. I felt like my salesman Luis, really worked to get a deal that worked for both the dealership as well as myself. I know that car dealerships are all about making money, but, honestly, I felt like this dealer is very concerned with maintain their customer base. On top of all of that, I love our new car and cannot imagine not getting a Nissan for my next new vehicle. More
The people are great! From the first night I test drove to the day I bought my new Nissan Murano it was a great experience. I felt very comfortable with the sales people and staff. No pressure, very frie to the day I bought my new Nissan Murano it was a great experience. I felt very comfortable with the sales people and staff. No pressure, very friendly AND I got a great deal! (I checked!) The warranty/services they include will also be a pleasure with their great facility! I highly recommend M'Lady! More
I purchased and have always had my car serviced at the dealer working with Sal Visconti. Sal makes the customer experience great and the entire Service Team are always friendly and helpful! dealer working with Sal Visconti. Sal makes the customer experience great and the entire Service Team are always friendly and helpful! More
The deal was for the lease of a new Altima. The entire negotiation and specific car selection was done over the telephone and the time spent at the dealership was only about 30 -35 minutes, start to finis negotiation and specific car selection was done over the telephone and the time spent at the dealership was only about 30 -35 minutes, start to finish. Very quick process and totally pain and anxiety free. Eddie Colville did a very nice job. More