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M'Lady Nissan

Crystal Lake, IL

4.9
1,354 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,354 reviews

January 08, 2014

Upon returning from vacation on New Year's Day, I found my driver's side wiper damaged...weather in Chicago was very cold and snowy. I duct taped it so I could drive until I could get it replaced. More

by fmarzano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dibella
December 29, 2013

I just bought a new car at Jim M'Lady Nissan. I went into my car search thinking that I was going to buy a used car, but they made me a deal that was so attractive, I had to take it. I love my new Alti More

by BobKnuerr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Jakubowski
December 26, 2013

Outstanding customer service, comfortable and clean waiting area, quick turnaround time & fair pricing. All important variables when searching for a dealership and service center. Highly recommend! More

by Hnolta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dibella
December 23, 2013

First time buyer at M’Lady Nissan. It was a great experience! The staff was friendly and knowledgeable and I would definitely recommend this dealer to anyone looking for a great deal on a new car. More

by jpaulus107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
December 23, 2013

The people are great, I felt very comfortable with the sales people and staff. Very friendly AND I got a great deal! The warranty/services included will also be a pleasure with their great facility! I hi More

by stacilord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon A
December 23, 2013

Worst experience ever. Everyone needs to stay away from this dealer. Sales will lie to you to make a sale and the service department is just as bad. If you have a choice don't ever go to this dealer!!!! More

by Cathy101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Dibella
December 22, 2013

I went to M’Lady Nissan and completely expected the usual run-around, but I was actually really impressed with their service. I felt like my salesman Luis, really worked to get a deal that worked for both t More

by mwooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 18, 2013

The people are great! From the first night I test drove to the day I bought my new Nissan Murano it was a great experience. I felt very comfortable with the sales people and staff. No pressure, very frie More

by Marilee64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
also Mike Manter & Tazo (sp?)
December 16, 2013

I purchased and have always had my car serviced at the dealer working with Sal Visconti. Sal makes the customer experience great and the entire Service Team are always friendly and helpful! More

by donna100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti
December 16, 2013

The deal was for the lease of a new Altima. The entire negotiation and specific car selection was done over the telephone and the time spent at the dealership was only about 30 -35 minutes, start to finis More

by rjw1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
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