M'Lady Nissan

We went in looking for a new car just to see what was available and had such a great experience and was offered such a great value for the car we were looking at, we ended up leaving with a 2014 Altima! available and had such a great experience and was offered such a great value for the car we were looking at, we ended up leaving with a 2014 Altima! We were highly impressed with the personal touch we received and the great customer service from every employee we worked with yesterday! More

Called in and coordinated my 2011 Hyundai Sonata 2.0T to be winter serviced (oil change & new tires) on an upcoming Saturday. The Hyundai dealership quoted me a a large sum of money for a new set of Korean be winter serviced (oil change & new tires) on an upcoming Saturday. The Hyundai dealership quoted me a a large sum of money for a new set of Korean (stock) tires. I spoke with Joe Di Bella and he personally emailed me four different tire options that would be a dramatic upgrade as compared to the stock tires - and at the same time would be overall cheaper than the Hyundai quote I received earlier. Joe helped me discern the difference between the tire options and and explained which set would look great and get me through the winter weather. We set the date and brought it in. Discovered that a four way break job was required - Joe took care of it all including a four wheel alignment. No issues to note. Facility was bright, clean and easily accessible. I picked up my car during a heavy rainstorm. My vehicle was inside the service drive through and I must admit it was cleaner (inside & outside) vs. when I initially brought it in. Payment was a breeze - well explained and no pressure to do all of the other recommendations. Overall: great location, newly remodeled facility, clean, good service, competitive pricing, and Joe DiBella took care of it all in very easy to deal with and calm demeanor. I would go back with my Hyundai again and next time, I will bring my Honda Odyssey. More

I got a remote starter today at Nissan M'lady thru Sal V. And Joe D. They did an awesome job. 100%. I'm very happy with my purchase. Sal V. And Joe D. They did an awesome job. 100%. I'm very happy with my purchase. More

My wife and I just bought at 2014 Nissan Altima. It was a low pressure experience. We are really enjoying the car so far. I would recommend this dealer to anyone looking for a new vehicle. low pressure experience. We are really enjoying the car so far. I would recommend this dealer to anyone looking for a new vehicle. More

We have a 2003 Altima and were just beginning to look into a new one, entered our info and began receiving follow up calls immediately. We chose M'Lady . The salesman was friendly, so we agreed to come i into a new one, entered our info and began receiving follow up calls immediately. We chose M'Lady . The salesman was friendly, so we agreed to come in just to look and get some information. We also wanted to know what our car is worth. I made it clear that it was our first time out and told the salesman that I didn't want to waste his time, that we wouldn't be able to leave with a new car. He assured me we should make an appt. anyway. We did. When we got there, we waited for approx. 20 min. or so till he finished up. We took a car for a quick test drive and then were ready to get some numbers we could work with. He asked if we would make a deal tonight. We said we'd love to but we couldn't. Had to review and check finances, etc. So he left us to see what he could do. And. Never. Returned. We waited for over an hour while he helped other customers, once in a while telling us he'd be with us shortly. He never came back. Finally, as we prepared to leave, another person came over and told us we should think about leasing. We never got any other help or negotiations. We were very disappointed and felt dismissed and disrespected. If you buy a car there, staff is very nice. If you don't,(even if you've made it clear you can't that very day), brace yourself. More

Went here with my dad to buy a new car. This is our second time purchasing from M'Lady Nissan, and I am positive there will be another purchase in the future. They are amazing at giving great deals! I second time purchasing from M'Lady Nissan, and I am positive there will be another purchase in the future. They are amazing at giving great deals! I cannot wait to buy my own car in the future, because I know M'Lady will treat us right! More

I was very pleased with my experience at M’Lady Nissan in Crystal Lake. I came to M’Lady just looking at prices and the possibility of getting a van. I was helped by Scott in sales and found him to be hones Crystal Lake. I came to M’Lady just looking at prices and the possibility of getting a van. I was helped by Scott in sales and found him to be honest and fair about my trade in and options. I did not buy the first day, but told Scott I was open to suggestions if something came up. He called me the following weekend to tell me about 2 new possibilities that turned up. With the diligent work of finance, I was able to get a rate and payment plan that worked within my budget. More

We knew we would be purchasing another Nissan after having such a great experience with our Maxima. We had 3 dealers of equal distance, and were led to M’lady based on a few friends good experience. Th having such a great experience with our Maxima. We had 3 dealers of equal distance, and were led to M’lady based on a few friends good experience. The process of buying a new car can be trying to say the least, but found everyone at M’lady was going out of their way to make it as pleasurable as possible. We were able to come to an agreement within a reasonable amount of time. So far we are very excited about our new Altima. The day we were there, M’lady was actually having a free BBQ lunch for their employees and customer. What a nice touch. More

I had a great experience buying my second new Sentra from them. I traded in my 3 year old one for a brand new one with a lot of new features. I will definitely purchase my next car from them. them. I traded in my 3 year old one for a brand new one with a lot of new features. I will definitely purchase my next car from them. More

3rd car I've purchased from m'lady.excellent staff,quailty vehicles at good prices.service is also excellent.i,ve alwas felt comfortable at their facility.i get a good deal every time staff,quailty vehicles at good prices.service is also excellent.i,ve alwas felt comfortable at their facility.i get a good deal every time More