M'Lady Nissan

excellent Excellent Service they explain very good, they care about their customers they were very friendly they were very thorough we love that they had sp Excellent Service they explain very good, they care about their customers they were very friendly they were very thorough we love that they had spanish speaking people. More

M'Lady Nissan I have been pleased with both the Service and Sales Departments. I purchased a 2013 Sentra, and traded it in on a 2014 Sentra. I had all my oil chan I have been pleased with both the Service and Sales Departments. I purchased a 2013 Sentra, and traded it in on a 2014 Sentra. I had all my oil changes on the first car done at this dealership. More

'12 Altima - AC blowing hot air intermittently Purchased '12 Altima from M'Lady 12/2013. Reported AC blowing hot air intermittently, 86 degrees outside. M'Lady Service Dept. wrote: "Inspect vehi Purchased '12 Altima from M'Lady 12/2013. Reported AC blowing hot air intermittently, 86 degrees outside. M'Lady Service Dept. wrote: "Inspect vehicle - no fault codes stored. Checked freon-ok. Could not duplicate concern at this time. Working by manufacturer specs at this time. Customer declined to verify concern w/Tech." Took car to Woodfield Nissan, (Schaumburg) - problem resolved immediately. "Improper fill - had 1.8 lbs freon, evacuated system and recharged to correct 1.2 lbs." Excellent customer service! Stating "Customer declined to verify concern w/Tech" was a way of covering M'Lady's business on paper. Poor customer service and inexperienced Techs? Clearly, I know when the AC is blowing hot air, and so did Woodfield Nissan. Unfortunately, two M'Lady Certified Technicians were unable to correctly follow Nissan specs to repair AC problem. More

First time buyer I recently bought my first car at M'Lady Nissan in Crystal Lake, the Nissan Versa 1.6 S+. Even though I bought the car with cash, the staff could not I recently bought my first car at M'Lady Nissan in Crystal Lake, the Nissan Versa 1.6 S+. Even though I bought the car with cash, the staff could not have been nicer and gave me a great deal on my new car. More

Happy in my Juke Very happy with experience a M'Lady Nissan. Friendly people. Would recommend. Have bought from them in the past and will buy again in the future. Very happy with experience a M'Lady Nissan. Friendly people. Would recommend. Have bought from them in the past and will buy again in the future. More

Service at its best! I highly recommend M'Lady Nissan in Crystal Lake, IL for their friendliness, professionalism, and great service. Eddie Colville (Sales) and Ryan (Fina I highly recommend M'Lady Nissan in Crystal Lake, IL for their friendliness, professionalism, and great service. Eddie Colville (Sales) and Ryan (Finance) treated me like family which made purchasing my Nissan Murano a very pleasant experience. Eddie was amazing! He took the time to get to know me and my family so he could fit us with a perfect car at a perfect price! Ryan was also very helpful and ensured I understood all the documents and set me up with a great warranty and service plan. I will, without a doubt, go to M'Lady Nissan for all my car care needs and recommend them to my family and friends. Thank you Eddie, Ryan, Nate and the entire team at M'Lady Nissan! More

AWESOME SALESMAN EDDIE COLVILLE WAS AWESOME, HE IS FRIENDLY, NOT PUSHY, EXTREMELY KNOWLEDGEABLE, EXPLAINED EVERYTHING THOROUGHLY. I COULDN'T HAVE ASKED FOR A BETTER E EDDIE COLVILLE WAS AWESOME, HE IS FRIENDLY, NOT PUSHY, EXTREMELY KNOWLEDGEABLE, EXPLAINED EVERYTHING THOROUGHLY. I COULDN'T HAVE ASKED FOR A BETTER EXPERIENCE WHEN PURCHASING MY ALTIMA. More

Doesn't get any better than M'Lady I have bought many vehicles through many different dealers in my lifetime, but my experience at M'Lady is by far the best experience I ever had. They I have bought many vehicles through many different dealers in my lifetime, but my experience at M'Lady is by far the best experience I ever had. They were freindly, not pushy, allowed me and my wife to experience what we wanted to without pressure. They also payed special attention to ensure our financing was the best we could qualify for, they even adjusted the rate after all the original paperwork was completed because they found a better rate at the last minute. This is exceptional service all around. I would recommend M'Lady to anyone searching for a vehicle or anyone who may have questions about what they might need. More

THANK YOU, SAL, FOR FINISHING PROTECTION PKG AS PROMISED!! I hesitate to say this but I had the pleasure of visiting M'Lady Nissan's Service Department on Friday, May 23. I mean, who really likes to visit the I hesitate to say this but I had the pleasure of visiting M'Lady Nissan's Service Department on Friday, May 23. I mean, who really likes to visit the service department with their brand new vehicle! But this visit was to have something "good" done & that was the Protection Plan we purchased for my new Rogue. I arrived for my pre-arranged appointment, was met with a friendly greeting by a young man and was shown to the service office where I met with Sal Visconti. Sal verified the service being done and that I would be waiting. Sal made sure I knew where the waiting room was and that there was coffee available as well. I was told it would be 2 to 2-1/2 hours to complete the job and they were right on the money! I enjoyed meeting Sal. He was very thorough, efficient, personable and friendly and despite appearing to be very busy, he took his time explaining things to me, all with a smile. I have never been in a service department waiting room as comfortable, clean and appealing as the one at M'Lady! Thank you, Sal, and all who completed the work on my new car, for the job well-done! More

Great DEal I got a great deal on a Rouge, Frank Coppola provided friendly service through out the process. Everyone I worked with was competent and friendly. I got a great deal on a Rouge, Frank Coppola provided friendly service through out the process. Everyone I worked with was competent and friendly. This is our second purchase at MLady and I would do it again. More