
M'Lady Nissan
Crystal Lake, IL
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Bait and Switch!!!! Do not buy a car from Ed or anyone else at this dealership. I recently had the worst car buying experience (if I can call it that) I've ever had. Ed is the most transactional car sales else at this dealership. I recently had the worst car buying experience (if I can call it that) I've ever had. Ed is the most transactional car salesman I've ever seen even though he brags that he has over 30 years of experience. I drove over 3 hours to get there, once I did the "sales manager" didn't want to give me the same amount of money Ed stated he would give me. My car was everything I said it was and Ed even agreed. This place has sales people swarming you the second you pull in the lot, they have a sales person who almost runs back and forth from side to side of the dealership and they use radios to tell the other sales people where to go "flock". It was almost comical to watch these desperate sales people during the hour I was there. There is now way the reviews on this website are real. I bet anything they force the sales people to go on this site and hype up the dealership. Do not buy from this dealership, you are pressured from the moment you drive onto the lot and then they make you feel stupid and belittle you if you decide not to buy. If you are from out of town do not bother dealing with these people, they know since you made an effort of driving a great distance they will jack the price up once you arrive, which is exactly what happened to me. BUYER BEWARE! More
This was my 1st, new 2013 rouge leased for 36 month with M'Lady Nissan, for my wife, Excellent salesman Mr.Sean Crowe, Explain the vehicle features,warranty,leasing detail ,payment calculating,test driv M'Lady Nissan, for my wife, Excellent salesman Mr.Sean Crowe, Explain the vehicle features,warranty,leasing detail ,payment calculating,test drive So easy in detail to us.. very honest deal no hidden cache, glad that wr came here n find what wr need with so satisfaction, Recommend to all our family n freinds for future car purchase or lease, Excellent service from Sean,mr.RYan n all.. Thanks Rekha jethva Chandra jethva Mortongrove,il,,60053 More
We have given M'Lady the rave reviews due to the great and friendly service we recieved when looking for a car. We ended up leasing 2 new cars from them. I have and will continue to refer people I great and friendly service we recieved when looking for a car. We ended up leasing 2 new cars from them. I have and will continue to refer people I know over to them as I have always been happy with the cars and services I haved revieved. GREAT JOB!! More
This is my second vehcile purchased at this dealership. I would definitley recommend this dealrship to a friend in addition to purchase many more vehilces here as long as I live in Illinois. Staff was friend would definitley recommend this dealrship to a friend in addition to purchase many more vehilces here as long as I live in Illinois. Staff was friendly and eager to assist and i even was able to have some food and drink while waiting. 10 out of a 10 overall rating More
In February of 2010 I visited M'Lady Nissan in Crystal Lake, IL to test drive the field of cars that Nissan offers. After some review I narrowed my choice to the Pathfinder which was a model desi Crystal Lake, IL to test drive the field of cars that Nissan offers. After some review I narrowed my choice to the Pathfinder which was a model designed along the features line that I needed. I didn't intend to buy that day but a few hours later I was on the way home in the showroom model. There was no looking back, that Pathfinder met all my hopes and needs for three and a half years. A visit to M'Lady in August 2013 saw the sequence pretty much repeated without a hitch. I brought my Pathfinder in for the auto-shield treatment and left for home in 2013 Platinum model. The 2010 crossover delivered everything I wanted and more. After the break-in period the mileage improved as stated and its operation was flawless. To my surprise, Nissan has significantly improved the performance on the road in the 2013 models. This new Pathfinder Platinum is highway luxury in a power package. The fact that the new model will be delivering and additional 6 mpg is a major point of satisfaction. I have found the team at M'Lady Nissan to be faultless in their attention to your needs, your schedule, your budget. That puts them at the top in their field. Keep up the good work. Thanks for a great dealership and staff Jim. L. Larson More
Saturday was actually the 5th car our family has gotten at M'Lady Nissan. Our salesman, Justin, was fabulous and working with Abe, the manager, is always a pleasure. Since it was a Saturday things took a l at M'Lady Nissan. Our salesman, Justin, was fabulous and working with Abe, the manager, is always a pleasure. Since it was a Saturday things took a little longer than usual but they really did expedite every aspect of our experience and everyone is so helpful and friendly. Financing was a breeze, cashier was quick and accurate. Can't say enough about the friendly service we've always received from them. That's why we keep going back, and needless to say the deals are TERRIFIC! I would not hesitate to purchase from them again and recommend them if you're in the market for a new or used vehicle. Best experience we've had with a dealership, ever. Char More
Right off the bat, Mike made me feel welcome and didn't make me feel like I had to buy something that day. We went for a test drive and he explained everything to my satisfaction. After letting me didn't make me feel like I had to buy something that day. We went for a test drive and he explained everything to my satisfaction. After letting me know that he would waive the destination fee if I decided to come back the following day, it convinced me that they were interested in my business. I went back the following day, traded in my old car...got more than I expected for it, and walked out with a brand new Nissan Rogue at a GREAT price. Thank you Mike, and management at M'Lady Nissan. You were great and I LOVE my new car! More
This is the second vehicle that I purchased from this dealership and have had nothing but a terrific experience. I live 4 1/2 hours away. All of my negotiations were done over the phone with Eddie Covi dealership and have had nothing but a terrific experience. I live 4 1/2 hours away. All of my negotiations were done over the phone with Eddie Coville. I was hesitant because I thought that there would be some sort of shenanigans once I got there. There was nothing of the sorts. The deal was what we had discussed. I got there took the Frontier for a test drive. Brought it back and took care of the financial stuff and left. I highly recommend this dealership. They have been nothing but A++ service. it must have been if I find it worth to drive this distance when I have another Nissan dealership 10 minutes from where I live. The local dealership could not come close to the deal I received at M'Lady Nissan. More
My father and I walked into M'Lady Nissan on a Saturday afternoon with no intentions of buying a car, just to look. We had a budget of $14,000 max and I wanted a sedan. Eddie Colville was extremel Saturday afternoon with no intentions of buying a car, just to look. We had a budget of $14,000 max and I wanted a sedan. Eddie Colville was extremely helpful and attentive to us. He first showed us cars that fit our budget and when none of them appealed to me he told us if we spent another $1000 that he would sell me the 2013 model under the condition that it had to be the least expensive car on the lot. Took my Nissan Versa for a test drive and fell in love! After negotiating with the finance person, I drove out in a brand new 2013 Nissan Versa with only 17 miles on it for under $16,000! I also got a car detailing package that is normally $1999 for only $695! And before I drove off the lot he explained how to use the Bluetooth/other device accessories in my car. I have had the car for 2 weeks today and it does everything that he told me it did. My future car purchases will be through him; he made a great impression.My father and I walked into M'Lady Nissan on a Saturday afternoon with no intentions of buying a car, just looking. We were looking at the used cars when Eddie approached us to see if we needed help. He had to help a customer who came from Iowa to lease a vehicle so he would be with us shortly. When we sat and talked to him we told him that we were looking for a used car and willing to spend at most $15,000. He showed us some cars that fit my criteria and budget More
Great experience, very helpfull, friendly great service. I recommend them highly and thank them for all their help in getting me in the car I absolutely love!!!!!! Lynn I recommend them highly and thank them for all their help in getting me in the car I absolutely love!!!!!! Lynn More