M'Lady Nissan

Eddie - once again - delivered as promised. Years ago my company purchased fleet vehicles from him and M'Lady...very pleased with the pricing, which is to be expected when several vehicles are purchased tog company purchased fleet vehicles from him and M'Lady...very pleased with the pricing, which is to be expected when several vehicles are purchased together. This time, however, Eddie and I worked on a single-car deal...still very competitive on pricing. What stands out with Eddie is his no-nonsense approach. He and M'Lady put together an aggressive quote and worked with me on options. Other Chicagoland Nissan dealers I checked with had no personality - simply asked what number they needed to beat and finished with "I'd like to earn your business." Eddie did not recite that same ridiculous line - however he did just that: he earned it. All members of M'Lady Nissan - from Management, Finance and Service - were courteous and made the experience pleasurable. As long as Nissan continues to produce quality cars - I will continue to purchase from M'Lady Crystal Lake. More

We just purchased a 2013 Nissan Murano SUV at this dealership. Our salesperson was Eddie Colville. Eddie was personable, straightforward and knowledgeable about his product. Buying automobiles has dealership. Our salesperson was Eddie Colville. Eddie was personable, straightforward and knowledgeable about his product. Buying automobiles has been on my most disliked list of things to do for many years, but Eddie made the process simple, easy to understand and moved it along smoothly. We got a good deal on the vehicle we wanted to purchase. We would recommend Eddie and this very friendly dealership and come back again. More

I recently (a few months prior) had purchased a used 2010 Nissan Rouge S FWD from The Nissan Autobarn in Evanston. I came to M'Lady to get a oil change one day and realized that every one was extremely frie Nissan Rouge S FWD from The Nissan Autobarn in Evanston. I came to M'Lady to get a oil change one day and realized that every one was extremely friendly. A few weeks passed and I started to wonder if I could have gotten a better deal on my car. I decided to go back to M'Lady based off my great experience, and walked in and was greeted by Eddie. Right off the bat, he let me know that I could have gotten better, and that's what he gave me. I left that day with a new 2013 Nissan Rouge SV AWD. Eddie is straight to the point, honest and up front and you can't help to respect that. Will go back to him and would recommend him to someone as well. More

Eddie came in with a rock bottom price and proved I wasn't leaving without a new car. I'm very happy with my experience with M'lady and Eddie wasn't leaving without a new car. I'm very happy with my experience with M'lady and Eddie More

Eddie was a great salesman to work with and stuck to his work (which is very hard to do if you are car salesman). Before I encountered Eddie, I had been to 5 different dealerships and that experience had l work (which is very hard to do if you are car salesman). Before I encountered Eddie, I had been to 5 different dealerships and that experience had left a bad taste in my mouth about car salesmen in general. I am glad I was able to work with Eddie and will work with him again if/when we are looking to purchase another car. I will also refer him in the future. Thanks, Eddie :-) More

I enjoy going into M Lady Nissan every time to trade in my cars or a family car. They are always friendly, helpful, and anything you need they get it for you. They are always very driven to make sure that my cars or a family car. They are always friendly, helpful, and anything you need they get it for you. They are always very driven to make sure that every customer that comes through the door is satisfied and happy when they leave the building. Outstanding customer service and outstanding staff; Abe, Bob K, John, Scott, and Betty Jo were amazing at helping me get my new car. Loved going there! :) More

Had a great experience shopping for a new car. Very helpful salesman, Eddie Colville, answered all my questions and came up with a great quote on a new Nissan Rogue. I recommend Eddie for anyone who i helpful salesman, Eddie Colville, answered all my questions and came up with a great quote on a new Nissan Rogue. I recommend Eddie for anyone who is thinking of buying a car. More

I had the best experience with all of the people who helped me get a car I really loved the showroom and they had a cookout and it was really nice. attitudes were the best I would recommend anyone I kno helped me get a car I really loved the showroom and they had a cookout and it was really nice. attitudes were the best I would recommend anyone I know to bye a car from there More

I went to Jim M'Lady Nissan a few weeks back and was in the market for a 2013 Pathfinder. I called in advance and was greeted with great service, from the start, by Sam. He showed me a couple models and in the market for a 2013 Pathfinder. I called in advance and was greeted with great service, from the start, by Sam. He showed me a couple models and got me into a perfect fit. Tom was able to get me a great price on the vehicle. Betty Jo and Patti were so sweet and easy to deal with. Overall, service at this dealership (even with service associates) was excellent. I'd highly recommend considering this dealership, before finalizing any purchase at another dealership (hint, hint). It's a competitive market out there, and business is business. Nonetheless, the entire process was smooth and painless. The best part is, even after I purchased my vehicle, service was even great when I went back in to pick up some accessories. It wasn't like they just bought my car, and that was it - they treat all their customers (service and sales) with great respect and customer service. More

My family and I came in on a Saturday afternoon to purchase a car for myself for transportation conveniences when I move to St. Louis, MO for graduate school. We were greeted immediately and were not purchase a car for myself for transportation conveniences when I move to St. Louis, MO for graduate school. We were greeted immediately and were not pressured to buy immediately. Instead, we were given time to carefully select the vehicle of our choice. In addition, the rate and pricing were worked out to our liking. The process was done quickly and with our interest in mind. Since I was a first timer everything was described to me throughout the difference processes. They had exceptional customer service and their quality of work shows in their services. Our questions were always answered with friendliness. You should go there to check it out! More