M'Lady Nissan
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Loved the sales staff and the honest approach to selling cars. Was the first dealership we went to in Crystal Lake and didnt need to go further. Bought a Nissan Juke and am extremely proud that we did. G cars. Was the first dealership we went to in Crystal Lake and didnt need to go further. Bought a Nissan Juke and am extremely proud that we did. Got the best dealer with the best people. If you want a great car with great service you should go the Nissan in crystal Lake also. M'Lady is the place. More
I would highly recommend M'Lady Nissan to anyone in the market for a new or used vehicle! Eddie Colville helped me find the perfect vehicle for me and my family. We live a couple hours away from this the market for a new or used vehicle! Eddie Colville helped me find the perfect vehicle for me and my family. We live a couple hours away from this dealer and have friends that live there so we decided to car shop with Eddie. He made this process simple and stress free and I love my new Murano! Thank you Eddie and the entire staff for making this big purchase easy and stress free. More
We had a fantastic experience at M'Lady. We went in to test drive a used car and found we qualified for a new 2013 Sentra. Abe and Eduardo were extremely helpful. We highly recommend M'Lady to anyone l to test drive a used car and found we qualified for a new 2013 Sentra. Abe and Eduardo were extremely helpful. We highly recommend M'Lady to anyone looking for a new or used vehicle. More
We went in looking for a new car just to see what was available and had such a great experience and was offered such a great value for the car we were looking at, we ended up leaving with a 2014 Altima! available and had such a great experience and was offered such a great value for the car we were looking at, we ended up leaving with a 2014 Altima! We were highly impressed with the personal touch we received and the great customer service from every employee we worked with yesterday! More
Called in and coordinated my 2011 Hyundai Sonata 2.0T to be winter serviced (oil change & new tires) on an upcoming Saturday. The Hyundai dealership quoted me a a large sum of money for a new set of Korean be winter serviced (oil change & new tires) on an upcoming Saturday. The Hyundai dealership quoted me a a large sum of money for a new set of Korean (stock) tires. I spoke with Joe Di Bella and he personally emailed me four different tire options that would be a dramatic upgrade as compared to the stock tires - and at the same time would be overall cheaper than the Hyundai quote I received earlier. Joe helped me discern the difference between the tire options and and explained which set would look great and get me through the winter weather. We set the date and brought it in. Discovered that a four way break job was required - Joe took care of it all including a four wheel alignment. No issues to note. Facility was bright, clean and easily accessible. I picked up my car during a heavy rainstorm. My vehicle was inside the service drive through and I must admit it was cleaner (inside & outside) vs. when I initially brought it in. Payment was a breeze - well explained and no pressure to do all of the other recommendations. Overall: great location, newly remodeled facility, clean, good service, competitive pricing, and Joe DiBella took care of it all in very easy to deal with and calm demeanor. I would go back with my Hyundai again and next time, I will bring my Honda Odyssey. More
My wife and I just bought at 2014 Nissan Altima. It was a low pressure experience. We are really enjoying the car so far. I would recommend this dealer to anyone looking for a new vehicle. low pressure experience. We are really enjoying the car so far. I would recommend this dealer to anyone looking for a new vehicle. More
We have a 2003 Altima and were just beginning to look into a new one, entered our info and began receiving follow up calls immediately. We chose M'Lady . The salesman was friendly, so we agreed to come i into a new one, entered our info and began receiving follow up calls immediately. We chose M'Lady . The salesman was friendly, so we agreed to come in just to look and get some information. We also wanted to know what our car is worth. I made it clear that it was our first time out and told the salesman that I didn't want to waste his time, that we wouldn't be able to leave with a new car. He assured me we should make an appt. anyway. We did. When we got there, we waited for approx. 20 min. or so till he finished up. We took a car for a quick test drive and then were ready to get some numbers we could work with. He asked if we would make a deal tonight. We said we'd love to but we couldn't. Had to review and check finances, etc. So he left us to see what he could do. And. Never. Returned. We waited for over an hour while he helped other customers, once in a while telling us he'd be with us shortly. He never came back. Finally, as we prepared to leave, another person came over and told us we should think about leasing. We never got any other help or negotiations. We were very disappointed and felt dismissed and disrespected. If you buy a car there, staff is very nice. If you don't,(even if you've made it clear you can't that very day), brace yourself. More
Went here with my dad to buy a new car. This is our second time purchasing from M'Lady Nissan, and I am positive there will be another purchase in the future. They are amazing at giving great deals! I second time purchasing from M'Lady Nissan, and I am positive there will be another purchase in the future. They are amazing at giving great deals! I cannot wait to buy my own car in the future, because I know M'Lady will treat us right! More








