M'Lady Nissan

M'Lady Nissan responded

Dear Mjabbott716, Thank you for sharing your experience with us! We're thrilled to hear that Eddie Colville has consistently provided you with a quick and pleasant experience over the past 10 years. Customer satisfaction is our top priority, and we're delighted that Eddie has been able to meet your expectations time and time again. We truly appreciate your loyalty and trust in us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you for many more years to come. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear JimG17, Thank you for sharing your positive experience with us! We're delighted to hear that you had a great purchasing experience and that Shane Mageland provided you with helpful and knowledgeable assistance. Customer satisfaction is our top priority, and we're thrilled that Shane could make your car-buying experience memorable. We truly appreciate your feedback and recommendation. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear Sandy, Thank you for sharing your experience with us! We're delighted to hear that George provided you with excellent service and showcased his expertise effectively during your visit to M'Lady Nissan. Customer satisfaction is our top priority, and we're thrilled that George's professionalism and excellent personality made your experience memorable. We truly appreciate your feedback and will ensure to pass along your kind words to George. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear Everson, Thank you for sharing your positive experience with us! We're delighted to hear that you found our environment clean and our staff friendly and professional. Ensuring a welcoming atmosphere and providing prompt assistance are top priorities for us at M'Lady Nissan. We're grateful for your recommendation to friends and family. Your satisfaction means a lot to us, and we're glad that we could meet your expectations. If you ever need any further assistance or have any questions, please feel free to reach out. We appreciate your support and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear Rob, Thank you for sharing your experience with us. We're thrilled to hear that Eddie Colville at M’Lady Nissan made your car purchasing process simple and efficient. It's great to know that you were able to complete the process in just 2 hours, thanks to his straightforward approach and professionalism. We're also pleased to hear that you negotiated a fair number on your 3-year Rogue lease. Customer satisfaction is our top priority, and we're grateful for your feedback. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Dear Jim, Thank you for your continued loyalty to M’Lady Nissan and for sharing your experience with us. We're delighted to have had the opportunity to assist you with the purchase of your third car from our dealership. Providing great customer service, whether it's during purchases, repairs, or follow-ups, is our commitment to every customer. We truly appreciate your ongoing trust in us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Dear Denise, Thank you for taking the time to share your positive experience with us. We're delighted to hear that Hugo and Ryan provided you with excellent service and listened to your budgetary needs every step of the way. It's fantastic to know that Hugo came highly recommended by your daughter, and we're thrilled to have exceeded your expectations. At M’Lady Nissan, providing exceptional customer service is our top priority, and we're grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Dear Izel, We sincerely apologize for the frustration and inconvenience you experienced during your recent visit to M’Lady Nissan. It's certainly not the level of service we aim to provide to our valued customers. Your feedback is concerning, and we understand the disappointment caused by the miscommunication regarding the availability of the car you intended to purchase. Please know that this is not reflective of our standard practices, and we deeply regret any inconvenience this may have caused you. To rectify this situation, we're pleased to inform you that we have an identical new car available, the one you inquired about. Our dealer principal has ensured that this car is reserved for you, and we would like to offer it to you as a solution. We hope this resolves the issue to your satisfaction and demonstrates our commitment to providing excellent service. Your satisfaction is our priority, and we're dedicated to ensuring you have a positive experience with us. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Dear Kathleen, Thank you for taking the time to share your experience with us. We're thrilled to hear that Eddie Colville has consistently provided you with excellent service and has become your trusted go-to person for all your car-buying needs at M’Lady Nissan in Crystal Lake. It's fantastic to know that Eddie has worked effectively to accommodate your needs and has made the purchasing process smooth and efficient for you. We truly appreciate your loyalty and trust in us, and we're grateful to have had the opportunity to serve you and your family. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We value your continued business and look forward to serving you and your family again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Dear Kathleen, Thank you for sharing your incredible experience with us. We're honored to have had the opportunity to assist you with the purchase of your tenth car at M’Lady Nissan! It's fantastic to hear that Eddie Colville has consistently provided you with exceptional service and has become your go-to person for all your car-buying needs. We're thrilled that Eddie has kept you smiling and made the process of buying a car quick and simple for you. Customer satisfaction is our top priority, and we're grateful for your loyalty and trust in us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your continued business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan