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M'Lady Nissan

Crystal Lake, IL

4.9
1,328 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,328 reviews

February 05, 2024

Came in with a really tight budget and they were able to find me a better car than what I had in mind More

by jwillhicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Feb 05, 2024 -

M'Lady Nissan responded

Hello jwillhicks, Thank you for sharing your experience at M’Lady Nissan. We're delighted to hear that Anthony Barbaro and our team were able to assist you in finding a car that exceeded your expectations, even within your budget. Providing our customers with great options and exceptional service is what we aim for. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help, and we appreciate your business. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

February 01, 2024

Everyone is very friendly and knowledgeable. The showroom is clean and comfortable. I have been a customer here since I moved to the area over 20 years ago. More

by Ltritz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer, Shane Mageland
Feb 04, 2024 -

M'Lady Nissan responded

Hello Ltritz, Thank you for being a loyal customer for over 20 years and for taking the time to leave us this positive feedback. We greatly appreciate your continued trust in M’Lady Nissan. It's fantastic to hear that you find everyone friendly and knowledgeable, and that you appreciate the cleanliness and comfort of our showroom. Shane Mageland is an integral part of our team, and we're delighted to know that he contributed to your positive experience. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service for many more years to come. If you ever need anything or have any questions, please feel free to reach out. We're here to assist you. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

February 01, 2024

Have bought my last 5 cars here and each experience has been great! Anthony was a wonderful salesperson! More

by Kcndband
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mir Ali, Brandon Mason, Peter Halabrin, Drew Westermeyer, Jay Alvarez, Ryan Marciciak, ANTHONY BARBARO
Feb 04, 2024 -

M'Lady Nissan responded

Hello Karen, We're truly honored to have been your choice for purchasing your last 5 cars, including your most recent 2024 Nissan Altima at M’Lady Nissan. Your loyalty and trust in our dealership mean a lot to us. It's wonderful to hear that each of your experiences has been great, and we're delighted to know that Anthony was a wonderful salesperson for you. We strive to provide excellent service and make every visit special for our valued customers like you. If you ever need assistance with anything in the future, have questions, or want to explore more options, please feel free to reach out. We're here to serve you, and we look forward to continuing to exceed your expectations. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

February 01, 2024

Above and beyond great service and an . Amazing buying experience. Anthony was absolutely amazing Will go back again and again More

by Arroyo1109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer, ANTHONY BARBARO
Feb 04, 2024 -

M'Lady Nissan responded

Hello Arroyo1109, We appreciate your fantastic feedback about your recent experience at M’Lady Nissan. It's wonderful to hear that our team provided you with above and beyond great service and that you had an amazing buying experience. Anthony Barbaro, in particular, is thrilled to have made a positive impression. Your kind words and your willingness to return mean the world to us. We look forward to assisting you again in the future, and if you ever have any questions or need further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

January 31, 2024

Ricardo’s customer service was excellent. He and the managers were very helpful in my journey. More

by Kyleflash3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Pedroza , Scott Ryan, Nathen Rodriguez, Ryan Hummel
Feb 04, 2024 -

M'Lady Nissan responded

Hello Kyleflash3, Thank you for taking the time to share your experience with us. We're delighted to hear that Ricardo provided you with excellent customer service and that he, along with our managers, was very helpful throughout your journey. At M’Lady Nissan, we prioritize providing top-notch assistance to our customers, and it's great to know that Ricardo lived up to our standards. If you ever have more questions, need further assistance, or are considering another visit, please don't hesitate to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

January 31, 2024

George met me in the parking lot and proceeded to sit me down and we communicated on a deal.very professional. More

by gvogt51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Ryan, Bryan Murphy, George Vazquez
Feb 04, 2024 -

M'Lady Nissan responded

Hello gvogt51, We're thrilled to learn about your positive experience with George at M’Lady Nissan. His commitment to professionalism and attentive service truly shines through, and we're glad to have him as part of our team. At M’Lady Nissan, we prioritize delivering exceptional customer experiences, and we're pleased that you had a great one. If you ever have more questions or need further assistance, please feel free to reach out. Thank you for choosing M’Lady Nissan, and we look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

January 31, 2024

Wonderful helpful people. Really work with you to get what you want. Definitely coming back. More

by Mary Correra
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Feb 04, 2024 -

M'Lady Nissan responded

Hello Mary Correra, Thank you for sharing your positive experience with us, especially with our dedicated salesman, Anthony Barbaro. We're delighted to hear that Anthony provided you with wonderful and helpful service. Our commitment is to provide exceptional assistance to our customers, and Anthony certainly embodies that commitment. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out to us. We look forward to welcoming you back when you're ready for your next visit. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

January 30, 2024

The M’Lady dealership was professional and attentive to my needs. When they didn’t have the color vehicle I wanted they went and got it the next day! I will be coming back when I need another vehicle More

by Jaywoo10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Scott Ryan, Mir Ali, Drew Westermeyer, Ryan Hummel
Jan 30, 2024 -

M'Lady Nissan responded

Hello Jaywoo10, Thank you for sharing your experience with us! We're delighted to hear that you found our dealership to be professional and attentive to your needs. Going the extra mile to obtain the exact color vehicle you wanted is a testament to our commitment to customer satisfaction. We truly appreciate your business and look forward to welcoming you back when you're in need of another vehicle in the future. If you have any questions or need assistance in the meantime, please don't hesitate to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 30, 2024

Great staff and helpful. Came in with an end of lease and happily driving away with another one! Would happily recommend this dealership to anyone, and I will! More

by zazpav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
Jan 30, 2024 -

M'Lady Nissan responded

Hello zazpav, Thank you for your positive feedback! We're thrilled to hear that our staff was great and helpful during your end-of-lease experience. It's wonderful to know that you're happily driving away with another lease from us. Your recommendation means a lot to us, and we truly appreciate your support. If you or anyone you know ever needs assistance with automotive needs, please don't hesitate to reach out. We're here to help, and we look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 29, 2024

Anthony is great. He made the whole process very easy.from start to finish. Overall great experience. More

by fsyed34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Jan 29, 2024 -

M'Lady Nissan responded

Hello fsyed34, Thank you for sharing your positive experience with Anthony at M’Lady Nissan. We're delighted to hear that Anthony made the entire process easy for you, from start to finish. Your satisfaction is important to us, and we appreciate your kind words. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

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