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M'Lady Nissan

Crystal Lake, IL

Overview
Reviews
Vehicles
4.9
1,328 Reviews
Call Dealership (815) 683-3078
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,328 reviews

January 21, 2024

M’lady Nissan and Eddie Colville were wonderful getting me into my new lease! Highly recommend them!!! I will be a lifelong customer. More

by jamek200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Report | Print
Jan 22, 2024 -

M'Lady Nissan responded

Hello jamek200, Thank you for your kind words and for choosing M’Lady Nissan for your new lease. We're thrilled to hear that Eddie Colville and our team were able to provide you with a wonderful experience. We truly appreciate your recommendation and look forward to serving you as a lifelong customer. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

January 20, 2024

This was my first time visiting and purchasing from M'Lady. I purchased a used Titan. I emailed numerous times to discuss options and pricing prior to my visit, and once I got to the dealership every More

by GeorgeZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer, Shane Mageland, Ryan Hummel
Report | Print
Jan 22, 2024 -

M'Lady Nissan responded

Hello GeorgeZ, Thank you for taking the time to leave a review about your recent experience at M'Lady Nissan. We're delighted to hear that you had a smooth and efficient purchasing process for your used Titan. We greatly appreciate your recommendation, and we look forward to serving you again in the future. If you have any questions or need further assistance, please feel free to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 19, 2024

We purchased our first new Nissan Altima from M’Lady in 1913 and were very happy with the car and the excellent. Service. That led us to purchasing a new 2023 Rogue from M’Lady in October 2123. We then pur More

by larry karch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Drew Westermeyer, ANTHONY BARBARO, George Vazquez
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Jan 19, 2024 -

M'Lady Nissan responded

Hello Larry, Thank you for your continued loyalty and for choosing M’Lady Nissan for your vehicle purchases over the years. We're thrilled to hear that you've been satisfied with both your Nissan Altima and Rogue, as well as the excellent service provided by our team. We appreciate your trust in us and look forward to continuing to meet your automotive needs. If you ever have any questions or need assistance, please feel free to reach out. We value your business and are here to help. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 18, 2024

Eddie Colville made the process of trading in and buying a new vehicle. Actually a nice experience. He was extremely informative and thorough with his style of explaining the process. He made it a pleasant More

by Tomlynnsutherland74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan P Murphy. , Eddie Colville, Mir Ali, Bryan Murphy, Drew Westermeyer
Report | Print
Jan 18, 2024 -

M'Lady Nissan responded

Hello Tomlynn Sutherland, Thank you for taking the time to leave a positive review about your experience with Eddie Colville at M'Lady Nissan. We're delighted to hear that Eddie made the process of trading in and buying a new vehicle a nice and informative experience for you. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new vehicle, and we hope to see you again in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 18, 2024

I have done business with M’Lady Nissan and Eddie Colville for over a decade and have never had a bad experience! They are a great family dealership! More

by jenniferldowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Report | Print
Jan 19, 2024 -

M'Lady Nissan responded

Hello Jennifer, Thank you for being a loyal customer of M’Lady Nissan for over a decade, and for sharing your positive experience with us. We're delighted to hear that you've consistently had great experiences and that you appreciate our dealership's family-oriented approach. Eddie Colville and our entire team are committed to providing excellent service to our customers, and your feedback is greatly appreciated. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you for many more years to come. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 16, 2024

Very attentive! ! Anthony was so great. We had our grandbaby with us. The whole staff was so patient and understanding! We highly recommend mlady to anyone who needs More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Ryan Hummel, ANTHONY BARBARO
Report | Print
Jan 18, 2024 -

M'Lady Nissan responded

Hello Tammy, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Anthony and our entire staff were attentive, patient, and understanding during your visit to M'Lady Nissan. We appreciate your recommendation and look forward to continuing to serve you for all your future vehicle needs. If you have any questions or need assistance in the future, please feel free to reach out. Congratulations on your new Pathfinder! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 16, 2024

My experience for my first time was exactly what I needed and I was taken care of with great attention and kindness. More

by Joeruiz32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Drew Westermeyer
Report | Print
Jan 18, 2024 -

M'Lady Nissan responded

Hello Joeruiz32, Thank you for sharing your first-time experience with us! We're delighted to hear that you received the attention and kindness you needed during your visit to M'Lady Nissan. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 15, 2024

Luis was very friendly, helpful and understanding to my situation and what I wanted in a vehicle. The process was smooth and didn’t take all day. The dealership staff was great and even offered us pizza fo More

by Gnellbrooks10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Scott Ryan, Brett Strohmaier, Tommy Majka
Report | Print
Jan 18, 2024 -

M'Lady Nissan responded

Hi Gnellbrooks10, We appreciate your positive feedback and are glad to hear that Luis and our team at M'Lady Nissan provided you with friendly, helpful, and understanding service during your car purchase. We aim to make the process as smooth and enjoyable as possible, and it's great to know that you had a good experience. If you ever need anything in the future or have friends or family looking for a vehicle, please don't hesitate to reach out or refer them to us. Enjoy your new car! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 15, 2024

Luis was professional, friendly and took the time to help me understand the technology of my car. He’s willing to answer any questions that I have regarding my purchase. More

by malekela
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Scott Ryan, Bryan Murphy
Report | Print
Jan 18, 2024 -

M'Lady Nissan responded

Hi malekela, Thank you for leaving a review and sharing your positive experience with Luis. We're delighted to hear that he provided you with professional and friendly service, as well as assistance in understanding the technology of your car. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 14, 2024

Mr. Cayden Clark is by far the best salesman this place has. He's definitely gotta bright future in car sales and sales in general. This young man was knowledgeable and informative and his customer service More

by krybabytattoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayden Clark
Report | Print
Jan 15, 2024 -

M'Lady Nissan responded

Dear krybabytattoos, Thank you for your kind words about Mr. Cayden Clark and for taking the time to share your positive experience with us. We're thrilled to hear that Cayden provided you with exceptional service and that you found him to be knowledgeable, informative, and possessing top-notch customer service skills. Cayden is a valued member of our team, and it's wonderful to know that he made such a positive impression on you. We will certainly pass along your praise to him, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again and witnessing Cayden's continued success. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

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