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M'Lady Nissan

Crystal Lake, IL

Overview
Reviews
Vehicles
4.9
1,330 Reviews
Call Dealership (815) 683-3078
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,330 reviews

January 06, 2024

The dealership and team was very straightforward to deal with. I was pretty open about how I was planning to buy and how I was going to pay for it. At first they thought I'd be interested in the Ariya but w More

by Ryan Kellerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil, ANTHONY BARBARO, SHAUN BANKS
Report | Print
Jan 08, 2024 -

M'Lady Nissan responded

Dear Ryan Kellerman, Thank you for sharing your experience with us. We appreciate your feedback about our straightforward and open approach. We're pleased that our team was able to assist you in finding the right vehicle for your needs, and we're glad you decided to go with the Leaf. If you ever have any more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we hope you enjoy your Leaf to the fullest. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 04, 2024

Had an amazing time with Luis buying my new 2024 Altima. Thank you Luis ! You’re the best More

by s.sciascia1999
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
Report | Print
Jan 05, 2024 -

M'Lady Nissan responded

Dear s.sciascia1999, Thank you for sharing your positive experience with Luis and your recent purchase of a 2024 Altima. We're thrilled to hear that you had an amazing time, and we greatly appreciate your kind words. Luis is a valuable member of our team, and we're proud of the exceptional service he provides to our customers. If you have any more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we hope you enjoy every moment with your new Altima. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

January 03, 2024

This is the 3rd car I have leased from Bissan. I am happy thank you More

by karaellen23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Report | Print
Jan 05, 2024 -

M'Lady Nissan responded

Dear karaellen23, Thank you for your continued loyalty and for leasing your 3rd car from M'Lady Nissan. We greatly appreciate your trust in us, and we're delighted to hear that you're happy with your leasing experience. If you have any more feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out. We're here to serve you, and we look forward to assisting you with any of your automotive needs. Thank you for being a valued customer of M'Lady Nissan, and we hope you continue to enjoy your leased car. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 29, 2023

I recently purchased a new vehicle from M’lady Nissan Dealership, and I'm extremely happy with my purchase. The staff at the store were incredibly helpful and knowledgeable and were able to help me find More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Drew Westermeyer, Ryan Hummel
Report | Print
Jan 02, 2024 -

M'Lady Nissan responded

Dear Mike, Thank you for sharing your recent purchase experience with us. We're thrilled to hear that you're extremely happy with your new vehicle from M'Lady Nissan. Our team takes pride in providing helpful and knowledgeable assistance to our customers, and we're delighted that we could help you find a vehicle that met all your needs within your budget. If you ever have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we hope you continue to enjoy your new vehicle. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 27, 2023

Friendly staff that worked hard to make a deal happen. Very glad I went to this dealership. More

by Jeremy7652
Recommend Dealer
Yes
Employees Worked With
Shane Mageland, George Vazquez
Report | Print
Dec 28, 2023 -

M'Lady Nissan responded

Dear Jeremy7652, Thank you for sharing your experience with us. We're delighted to hear that you encountered a friendly staff who worked hard to make a deal happen for you. Customer satisfaction is important to us, and it's fantastic to know that you're very glad you chose our dealership. If you ever have any more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 26, 2023

They explained all the available options to me. I felt treated with great attention and courtesy. The entire process was clear and fast. I feel satisfied with the result. More

by JJO326
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran, Scott Ryan, Tommy Majka
Report | Print
Dec 28, 2023 -

M'Lady Nissan responded

Thank you for sharing your experience with us. We're delighted to hear that our team explained all the available options to you and treated you with great attention and courtesy. Providing a clear and efficient process for our customers is a top priority, and we're pleased to know that you felt satisfied with the result. If you ever have any more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we're here to serve you whenever you need us. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 22, 2023

Friendly and easy to work with. Salesperson, Rony Duarte.thank you very very very much More

by Molly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Duarte
Report | Print
Dec 28, 2023 -

M'Lady Nissan responded

Dear Molly, Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you found our team to be friendly and easy to work with, with special appreciation for your salesperson, Rony Duarte. Customer satisfaction is our priority, and we're thrilled that we could provide you with excellent service. If you ever have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we hope to serve you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

Dec 28, 2023 -

Molly responded

My name is not Molly.

December 19, 2023

Always an awesome experience when going to mlady. Hugo is very helpful and makes the process simple. He also is always very friendly and goes above and beyond More

by Jaymeza63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
Report | Print
Dec 21, 2023 -

M'Lady Nissan responded

Dear Jaymeza63, Thank you for sharing your recent experience with us. We're delighted to hear that you consistently have an awesome experience when visiting M'Lady Nissan. Hugo is a valuable member of our team, and we're pleased to know that he has been so helpful and friendly, making the process simple for you. Going above and beyond is what we aim for, and it's great to hear that Hugo embodies that commitment to customer service. Your feedback means a lot to us, and we appreciate your continued trust in M'Lady Nissan. If you ever have any more feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

December 18, 2023

Anthony did a great answering all of our questions, we love our new vehicle! Everyone at M’Lady are always friendly and treat you like family! More

by Domenicofaso39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan, Mir Ali, Kamil Zlahoda, Drew Westermeyer, ANTHONY BARBARO
Report | Print
Dec 18, 2023 -

M'Lady Nissan responded

Dear Domenicofaso39, Thank you for your kind words and for choosing M'Lady Nissan for your new vehicle purchase! We're delighted to hear that Anthony provided you with great service and answered all your questions. It's wonderful to know that our team's friendly and family-like approach made your experience memorable. We're thrilled you love your new vehicle and are grateful for your support. Please remember, our team is always here to assist you with any future needs or questions. We look forward to seeing you again! Best regards, Kamil Zlahoda Sales Manager, M'Lady Nissan

December 17, 2023

Amazing dealership to work with! Everyone was so friendly and listened to our wants! Anthony was so helpful and understanding! More

by Sarah.koch2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Report | Print
Dec 18, 2023 -

M'Lady Nissan responded

Dear Sarah.koch2, Thank you for taking the time to leave such a wonderful review on Dealer Rater. We're thrilled to hear about your amazing experience at M'Lady Nissan. It's fantastic to know that our team, especially Anthony, was able to provide you with friendly and understanding service that met your needs. We always aim to listen carefully to our customers and deliver the best possible experience. Your satisfaction is our top priority. Should you require any further assistance or have more questions in the future, we're just a call or visit away. We look forward to the opportunity to assist you again! Warm regards, Kamil Zlahoda Sales Manager, M'Lady Nissan

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