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M'Lady Nissan

Crystal Lake, IL

4.9
1,348 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,348 reviews

October 07, 2023

My wife and I purchased a Nissan Rogue today at M’Lady Nissan. It was without a doubt the best experience we have had in purchasing a new vehicle. Luis Ruiz listened to our needs with great patience, atte More

by Ebloom2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Bryan Murphy, Kamil Zlahoda, Scott Hoak
Oct 09, 2023 -

M'Lady Nissan responded

Hello, Thank you for choosing M'Lady Nissan for your recent purchase, and congratulations on your new Nissan Rogue! We're thrilled to hear that your experience with us was the best you've had when purchasing a new vehicle. Luis Ruiz is indeed a valuable member of our team, and we appreciate your kind words about his patience, attention, courtesy, and kindness. It's wonderful to know that he listened to your needs and helped you find the perfect Nissan that matches them. Your recommendation means a lot to us, and we're committed to providing exceptional service for many years to come. If you ever have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new Nissan Rogue! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

October 06, 2023

Shane & Camille took great care of me yesterday when I was looking to purchase a car for my wife. I’ve been loyal to M’Lady because of their professionalism and great experiences I’ve had with my other ve More

by Coachchad22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan, Mir Ali, Bryan Murphy, Kamil Zlahoda, Shane Mageland
Oct 06, 2023 -

M'Lady Nissan responded

Hello Coachchad22, Thank you for your continued loyalty to M'Lady Nissan and for sharing your recent positive experience with Shane. We're delighted to hear that he took great care of you while you were looking to purchase a car for your wife. Our team always strives to provide professionalism and exceptional service, and it's wonderful to know that you've had consistently great experiences with us. Your recommendation means a lot to us, and we're here to assist with any future automotive needs you or your friends may have. If you ever have questions or need assistance, please feel free to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

October 04, 2023

The whole team provided very efficient service, and assisted with my special case of financing/geographic information. They even delivered the vehicle! Was very happy for the quick turnaround. More

by Kaitlyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth , Luis Ruiz, Kamil Zlahoda, Drew Westermeyer, Shane Mageland
Oct 05, 2023 -

M'Lady Nissan responded

Hello Kaitlyn, Thank you for sharing your experience with us. We're thrilled to hear that our entire team provided efficient service and went above and beyond to assist with your special financing and geographic needs. It's great to know that we could deliver the vehicle to you and that you were pleased with the quick turnaround. Customer satisfaction is our priority, and we're pleased that we could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to assist you and ensure your continued satisfaction. Thank you for choosing M'lady Nissan, and we hope you're enjoying your new vehicle! Best regards, Mir Ali Dealer Principal M'lady Nissan

October 03, 2023

Quick easy experience! Got the car I wanted for the price I wanted. Will be back More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
Oct 05, 2023 -

M'Lady Nissan responded

Hello Megan, Thank you for sharing your feedback with us! We're delighted to hear that you had a quick and easy experience at our dealership and that you were able to get the car you wanted at the price that suited you. Customer satisfaction is our priority, and we're thrilled to know that we met your expectations. We look forward to welcoming you back in the future for any of your automotive needs. If you ever have any questions or require further assistance, please don't hesitate to reach out. Your business is important to us, and we're here to help. Best regards, Mir Ali Dealer Principal M'lady Nissan

October 03, 2023

Brandon Mason always takes good care of me when I come in. It feels like he is looking out for me and my car! More

by thayer99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Oct 05, 2023 -

M'Lady Nissan responded

Hello, Thank you for taking the time to share your experience with us! We're delighted to hear that Brandon Mason always takes good care of you when you visit our dealership. Providing excellent service and looking out for our customers is a top priority for us, and it's wonderful to know that Brandon has consistently provided you with such support. If you ever have any questions or if there's anything more we can do to assist you and your car, please feel free to reach out. We're here to ensure that you have a smooth and enjoyable automotive experience. We appreciate your continued trust in us, and we look forward to serving you in the future. Best regards, Mir Ali Dealer Principal M'lady Nissan

October 03, 2023

If you’re looking for an awesome vehicle, go see Shane at M’lady Nissan in Crystal Lake, and he will suit you up with a vehicle that best fits your family needs. Tell them Pat and Sherry sent you!!! Kamil wa More

by Patrickpavone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Shane Mageland
Oct 03, 2023 -

M'Lady Nissan responded

Hello Patrick, We sincerely appreciate your recommendation of Shane and the M'lady Nissan team in Crystal Lake. It's fantastic to hear that Shane assisted you in finding the perfect vehicle to meet your family's needs. We're also grateful for your kind words about Kamil and Mr. Murphy. Providing exceptional customer service is what we aim for, and we're pleased to know that our team members left a positive impression. If you ever require assistance or if you have friends and family seeking a great automotive experience, please feel free to reach out or refer them to us. We're dedicated to delivering top-notch service and support. Thank you for choosing M'lady Nissan, and we hope you have many wonderful journeys in your new vehicle. Best regards, Mir Ali Dealer Principal M'lady Nissan

October 03, 2023

Shane was awesome. Will buy another car from him for sure. Best car experience ever. More

by Tomf150lariat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland, Jay Alvarez, ANTHONY BARBARO, SHAUN BANKS
Oct 05, 2023 -

M'Lady Nissan responded

Hello Tom, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had the best car buyer experience ever at our dealership. Our team takes great pride in providing excellent service, and your kind words are truly appreciated. If you ever decide to purchase another vehicle, we'll be here to assist you every step of the way. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any further feedback or if there's anything more we can do to enhance your experience, please don't hesitate to reach out. We value your business and are here to assist with any of your automotive needs. Best regards, Mir Ali Dealer Principal M'lady Nissan

October 01, 2023

They treat me like family. I’ve always been treated nice they give me the best service I could ever ask for they take care of you every time I come in they take care of me righ More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Eduardo Montavlo, Kamil Zlahoda, Drew Westermeyer, Patryk Malinowski, Klaudia Ksiazek, Shane Mageland
Oct 02, 2023 -

M'Lady Nissan responded

Hello Louis, First and foremost, thank you for choosing M'Lady Nissan for your recent purchase of the 2023 Nissan Titan. We're thrilled to have you as part of our automotive family. We'd also like to take a moment to express our deep appreciation for your dedicated service to our country in the military. Your commitment and sacrifice are commendable, and we're honored to have a customer who has served our nation so admirably. Congratulations on your new Titan. It's a fantastic vehicle, and we're excited for the journeys you'll embark on with it. Should you ever need assistance, have questions, or wish to explore additional services, please don't hesitate to reach out. Our team is here to provide you with outstanding support. Once again, thank you for your service and for choosing M'Lady Nissan. We wish you safe and memorable adventures in your new Titan. Best regards, Mir Ali Dealer Principal M'Lady Nissan

September 29, 2023

Klaudia was extremely personable and made going through the process very easy. A traditionally stressful purchase was made much smoother by her and the team. More

by Rj.jewell89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Kamil Zlahoda, Klaudia Ksiazek
Sep 29, 2023 -

M'Lady Nissan responded

Thank you for sharing your experience with Klaudia and our team at M'Lady Nissan. We're delighted to hear that Klaudia's personable approach made your purchase process very easy and significantly reduced the stress typically associated with such transactions. Customer satisfaction is our top priority, and we're pleased to know that Klaudia and the team contributed to a smoother and more enjoyable car-buying experience for you. If you ever have more questions, need further assistance, or want to explore any additional services in the future, please don't hesitate to reach out. Klaudia and our entire team are here to provide you with top-notch service and support. Thank you for choosing M'Lady Nissan, and we hope you enjoy your new vehicle. Best regards, Mir Ali Dealer Principal M'Lady Nissan

September 27, 2023

This is my second Murano and I love this one. I I l I leased the 2022 but I purchase this new 2024 Murano. Luis was so nice More

by Kcarey11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz, Bryan Murphy
Sep 28, 2023 -

M'Lady Nissan responded

Thank you for sharing your experience with us at M'Lady Nissan. We're delighted to hear that you've chosen to continue your journey with the Murano and that you love your new 2024 Murano. It's wonderful to know that Luis provided you with a great experience. Your satisfaction is our priority, and we're pleased to have been a part of your car-buying journey. If you ever have more questions, need further assistance, or want to explore any additional services in the future, please don't hesitate to reach out. Luis and our team are here to provide you with top-notch service and support. Thank you for choosing M'Lady Nissan, and we hope you enjoy many happy miles in your new Murano. Best regards, Mir Ali Dealer Principal M'Lady Nissan

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