M'Lady Nissan

M'Lady Nissan responded

Hello ZayyKayy, Thank you for sharing your feedback about your recent experience with us, particularly with Shane, our Sales Representative. We're delighted to hear that Shane went the extra mile to meet your expectations, and we appreciate your kind words about his service. However, we apologize for any inconvenience or issues you encountered with our finance department. We take your feedback seriously, and it's crucial for us to understand and address any concerns you may have had. Your satisfaction is our priority, and we will work diligently to improve our services in this regard. We would like to ensure that your concerns are properly addressed and resolved. To discuss your experience further and gather more details about your interaction with the finance department, please feel free to contact us at your convenience. You can reach me directly at 815-459-2316, or our team will be more than happy to assist you. Your feedback is invaluable to us, and we are committed to providing you with the exceptional service you deserve. We look forward to the opportunity to make amends and enhance your overall experience with us. Thank you for choosing M'Lady Nissan, and we appreciate your trust in us. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Matt, Thank you for sharing your positive experience with us at M'Lady Nissan. We're pleased to hear that our team answered all of your questions and that Shane, in particular, made your experience pressure-free. Creating a comfortable and informative environment for our customers is essential to us, and we're glad to have achieved that during your visit. If you ever decide to buy from us again or have more questions in the future, please don't hesitate to reach out. We would be delighted to assist you. Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again when the time comes. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Kim, Thank you for sharing your wonderful experience at M'Lady Nissan. We're delighted to hear that you found our staff super friendly and the dealership clean, creating a positive environment for your visit. It's fantastic to know that you didn't feel pressured by our sales team and that our finance team provided knowledgeable and courteous service. Providing a stress-free and comfortable experience for our customers is a top priority. If you ever have more questions, need assistance, or want to explore further options in the future, please don't hesitate to reach out. We're here to ensure your satisfaction continues. Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello votocat1, Thank you for your loyalty to M'Lady Nissan and for choosing Brandon to service your wife's Juke, even if it means a bit of a drive from Wisconsin. We greatly appreciate your trust and dedication to our dealership. It's fantastic to hear that Brandon has consistently provided excellent service and ensured that your wife's Juke has been well taken care of for the last 7 years. His commitment to your satisfaction is commendable. If you ever need more assistance, have questions, or require further service in the future, please don't hesitate to reach out. We're here to continue providing you with the top-notch service you've come to expect. Thank you for choosing M'Lady Nissan, and we look forward to serving you for many more years to come. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Hillary Young, Thank you for sharing your loyalty to Nissan and your positive experience with us over the years. We're thrilled to hear that you've been a dedicated customer and that you've chosen M'Lady Nissan as your preferred car dealership. Eddie Colville and our team are honored to have been a part of your automotive journey since 2016. It's wonderful to know that Eddie understands your needs, preferences, and that his honesty has created a trusting relationship. We greatly appreciate your trust and confidence in us. If you ever have more questions, need assistance, or want to explore new options, please don't hesitate to reach out. Eddie and the entire team are here to continue providing you with the exceptional service you've come to expect. Thank you for your continued support, and we look forward to serving you for many more years to come. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your long-standing experience with us at M'Lady Nissan. We greatly appreciate your continued trust and loyalty as you've used our services for leasing, buying, and service over the years. It's fantastic to hear that you've never encountered any problems and that you've consistently received friendly and courteous service from our team. We take pride in creating a positive and welcoming environment for our customers. We're glad to know that Eddie Colville has been instrumental in providing you with great deals and exceptional service. If you ever need assistance with anything else or have any questions, please don't hesitate to reach out. Eddie and the entire team are here to ensure your satisfaction. Thank you for choosing M'Lady Nissan, and we look forward to continuing to serve you in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Hello Motordar, Thank you for sharing your positive experience with our service department at M'Lady Nissan. We're thrilled to hear that you've been consistently pleased with the service and results you've received. We greatly appreciate your recognition of Brandon, your service advisor, and Greg, your mechanic. Providing excellent service and ensuring your satisfaction is our priority, and it's wonderful to know that both Brandon and Greg have contributed to your positive experiences. If you ever need further assistance, have more questions, or require service in the future, please don't hesitate to reach out. We're here to provide you with the same high-quality service that you've come to expect. Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your positive experiences with Jay and Brandon at M'Lady Nissan. We're delighted to hear that Jay has been a great sales associate, always ready to assist with your needs and questions about your Pathfinder. It's wonderful to know that Brandon has also been very helpful in servicing your vehicle. Providing forthcoming information and ensuring that your service needs are met to your satisfaction is our goal. We're committed to providing exceptional service at every step, from sales to servicing. If you have any more questions, require assistance, or need support in the future, please don't hesitate to reach out. Jay, Brandon, and the entire team are here to provide you with top-notch service. Thank you for choosing M'Lady Nissan, and we look forward to continuing to serve you in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your positive experience with our team at M'Lady Nissan. We greatly appreciate your kind words and feedback. It's wonderful to hear that you've had a great experience working with Eddie Colville and Peter in Service. Eddie's straightforward and helpful approach, along with his expertise, have clearly made a positive impression on you. We're glad to know that Peter's service has been excellent and that you feel comfortable working with him. We're proud of our entire team's commitment to making your experience with us smooth and enjoyable. Your recognition of their efforts means a lot to us. If you ever need assistance, have questions, or want to reach out to Eddie, Peter, or any other department, please don't hesitate to do so. We're here to provide top-notch service and ensure your satisfaction continues. Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your positive experience with Eddie and our team at M'Lady Nissan. We're delighted to hear that Eddie was able to provide you with a friendly, straightforward, and enjoyable car-buying experience. It's great to know that Eddie helped you stay within your initial price limit and made the process efficient. We aim to make purchasing a car a seamless and enjoyable experience for all our customers. Your recommendation of Eddie means a lot to us. If you or anyone you know is in need of similar assistance or if you have any further questions, please feel free to reach out. We're here to help and ensure that your satisfaction continues. Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan