Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
M'Lady Nissan
Crystal Lake, IL
1,348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,348 reviews
August 18, 2023
From Brandon in service to Rony is sales - Mlady has awesome employees who make you feel valued, appreciated and worth every second of their time. They are very knowledgeable and quickly find answer for awesome employees who make you feel valued, appreciated and worth every second of their time. They are very knowledgeable and quickly find answer for you if they didn’t know. Any service done for me has been better exceptional. For whatever reason I’m there - I always feel valued and respected, learn something, laugh, and I appreciate the experience. More
by dr Ruth
Employees Worked With
Rony Durante, Brandon Mason, Peter Halabrin, Brett Strohmaier, Randy Delrosario, Ryan Hummel
August 18, 2023
From Rony (Sales) & Brandon (Service) the staff here at M’Lady is amazing! Knowledgeable, kind, funny when it’s appropriate and serious when they need to be. They are personable & just awesome!! Whether I M’Lady is amazing! Knowledgeable, kind, funny when it’s appropriate and serious when they need to be. They are personable & just awesome!! Whether I’m there for a new car or taking care of what I have, I know I’ll be treated with respect and so will my car. More
by dr Ruth
Employees Worked With
Rony Duarte, Brandon Mason, Randy Delrosario, Ryan Hummel
August 17, 2023
I visited M’Lady Nissan in Crystal Lake, IL. for routine service. Brandon and the service team are great. They not only focus on great service but they really understand the costs of maintaini for routine service. Brandon and the service team are great. They not only focus on great service but they really understand the costs of maintaining a vehicle and give me good honest advice. Thanks Brandon and Team! More
by richardreed6708
Employees Worked With
Brandon Mason, Peter Halabrin, Ryan Marciciak, Scott Hoak
August 17, 2023
Came in looking for a car with my wife and Sebastian listened to our asks and price point providing us with a handful of cars to look at and test drive. Found a nice Nissan Altima which we ultimately pu listened to our asks and price point providing us with a handful of cars to look at and test drive. Found a nice Nissan Altima which we ultimately purchased. He worked with us to get to our price point and it was a comfortable experience. Would recommend him if you want a low pressure but informative car salesman. Thank you Sebastian! More
by scdupree
Employees Worked With
Scott Ryan, SEBASTIAN SPROCH
August 17, 2023
M’Lady knows how to operate a business! No one really likes going to a car dealership… but I will drive the 30 miles and pass three other Nissan dealers to come out to this particular deale No one really likes going to a car dealership… but I will drive the 30 miles and pass three other Nissan dealers to come out to this particular dealership. That’s how easy and comfortable they make it! Shout out to my sales guy Shane who has seen me through two leases and now (finally) a purchase! He and Mir really took care of me and made me feel like family… Shane even dumpster dove for my transponder I forgot to take off my old car! Service & finance departments are fabulous as well. Can’t say enough good things about this place! More
by jwells98
Employees Worked With
Mir Ali, Shane Mageland, Abe Alyassir
August 16, 2023
I have never had a problem scheduling my service since my vehicle purchase back in 2016. The service I receive is very on point. In two occasions I had to leave my truck for service over night and the car vehicle purchase back in 2016. The service I receive is very on point. In two occasions I had to leave my truck for service over night and the car rental was never a problem. More
by nereidabriceno09
Employees Worked With
Brandon Mason
