Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

M'Lady Nissan

Crystal Lake, IL

Overview
Reviews
Vehicles
4.9
1,328 Reviews
Call Dealership (815) 683-3078
View Awards

5656 Northwest Highway

Crystal Lake, IL

60014

Directions

By Type

Showing 1,328 reviews

August 15, 2023

MLADY Nissan is a great dealership that offers prompt, friendly and reasonable service. Brandon, Peter and the rest of the team do great work!! More

by Keiths.Barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Feld, Sal Visconti, Brandon Mason, Peter Halabrin, Scott Hoak
Report | Print
Aug 15, 2023 -

M'Lady Nissan responded

Thanks for sharing your positive feedback! We're delighted to hear that you consider M'Lady Nissan a great dealership that provides prompt, friendly, and reasonable service. It's wonderful to know that Brandon, Peter, and the rest of our team have been delivering great work. If you ever have more feedback to share or if there's anything else we can assist you with, feel free to reach out. We're here to continue providing you with exceptional service.

August 15, 2023

Great place to buy a car and get that car serviced. Brandon does a great job for the service department. More

by bbalch24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Bryan Murphy, Brandon Mason
Report | Print
Aug 15, 2023 -

M'Lady Nissan responded

Thank you for your positive feedback! We're glad to hear that you've had a great experience both in purchasing a car and getting it serviced with us. Brandon's excellent work in the service department is appreciated. If you ever need anything else or have more feedback to share, don't hesitate to reach out. We're here to provide you with exceptional service at every step.

August 15, 2023

Very good dealer. I’ve bought three cars from them already. In 7 years I have not any problems with my cars. More

by Vladimir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan, Bryan Murphy, Vanessa Williams, Klaudia Ksiazek, Ryan Marciciak
Report | Print
Aug 15, 2023 -

M'Lady Nissan responded

Hi Vladimir, We appreciate your positive feedback! Thank you for choosing us for not just one, but three car purchases. It's great to know that over the past 7 years, you've had a smooth experience with your cars and haven't encountered any problems. We're dedicated to providing quality service and vehicles. Looking forward to assisting you with any future automotive needs.

August 15, 2023

Service department staff is Excellent. Brandon is always quick to address our car service needs! More

by leegering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Sal Visconti, Brandon Mason, Peter Halabrin, Ryan Marciciak, Abe Alyassir
Report | Print
Aug 15, 2023 -

M'Lady Nissan responded

Thanks for sharing your positive experience with our service department! We're glad to hear that our staff has been excellent in addressing your car service needs. It's great to know that Brandon is quick and efficient in taking care of your requirements. If you have more feedback or if there's anything else we can assist you with, feel free to reach out. We're here to provide you with top-notch service.

August 15, 2023

When I go for service Brands is always helpful and attentive to me. Wonderful customer service More

by epperson057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Abe Alyassir
Report | Print
Aug 15, 2023 -

M'Lady Nissan responded

Thank you for your feedback! We're glad to hear that when you come in for service, Brandon is always helpful and attentive. It's wonderful to know that you've experienced excellent customer service with us. If you have more to share or if there's anything else we can assist you with, feel free to reach out. We're here to continue providing you with exceptional service.

August 15, 2023

I recently purchased a Murano from the dealer and Hugo was very helpful in making that decision. More

by Rick
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
Report | Print
Aug 15, 2023 -

M'Lady Nissan responded

🌟 Thank you for sharing your experience, Rick! 🌟 We're thrilled to hear about your recent Murano purchase from our dealership and how Hugo played a pivotal role in helping you make that decision. It's great to know that Hugo provided you with valuable assistance throughout your journey. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We're here to ensure your satisfaction and provide top-notch service even beyond your purchase. Enjoy your new Murano adventure! 🚙🌟

August 15, 2023

Everyone is very polite and nice. Brandon Mason is very helpful and attentive every time I go in for my oil change. More

by stefanyalvarez636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Duran, Brandon Mason, Peter Halabrin, Ryan Marciciak
Report | Print
Aug 15, 2023 -

M'Lady Nissan responded

Thanks for your kind words! We're thrilled to hear that you've had positive interactions with our team, and particularly with Brandon Mason. It's great to know that he's been helpful and attentive during your oil change visits. If you ever need anything else or have more feedback to share, feel free to reach out. We're here to make your experiences with us exceptional.

August 12, 2023

Great customer service and very honest people they take the time to explain options and paperwork More

by Rocio Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEBASTIAN SPROCH
Report | Print
Aug 14, 2023 -

M'Lady Nissan responded

Thank you, Rocio Sanchez! We're delighted that you had a positive experience with our great customer service and honest team. We're dedicated to ensuring you have a clear understanding of your options and paperwork. Should you have any more questions or need further assistance, please don't hesitate to let us know. We appreciate your feedback and look forward to providing you with excellent service again at M'lady Nissan!

August 09, 2023

Best costumer service. And need analysis Jay my sales Rep very professional. And knowledgeable about product. Dealership is clean and friendly environment. More

by Normans5785
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer, Jay Alvarez, ANTHONY BARBARO
Report | Print
Aug 12, 2023 -

M'Lady Nissan responded

Thank you so much for taking the time to share your experience with Jay and our dealership. We're thrilled to hear that Jay provided you with professional and knowledgeable assistance. We take pride in maintaining a clean and friendly environment for our valued customers. Your positive feedback means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! M'Lady Nissan

August 09, 2023

Very good experience. The service was excellent. They really help me with the loan in the service I was going to get for my car More

by rcn2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Halabrin
Report | Print
Aug 12, 2023 -

M'Lady Nissan responded

I'm thrilled to learn about your positive experience with our service team and being able to help with the loan. If at anytime you have a question please let me know. Thanks, M'Lady Nissan 815-459-2288

1
...
46
47
48
...
133