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M'Lady Nissan

Crystal Lake, IL

4.9
1,334 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,334 reviews

November 19, 2022

We were referred to Eddie Colville by my dad, Gene. Eddie was extremely knowledgeable, patient and very straightforward. I can see why he’s highly decorated with the many, many awards he’s received. M’ More

by Mona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Ryan Marciciak, Abe Alyassir
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for kind words and if we can do anything to help please reach out.!

November 18, 2022

Friendly, fair and courteous service. Have purchased last 3 vehicles here. I highly recommend Eddie Colville and M'Lady Nissan More

by Liza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Mar 18, 2023 -

M'Lady Nissan responded

Liza, We really appreciate the continued business

November 16, 2022

We only go there for service to our vehicle and we always ask specifically for Brandon. He’s very timely with his updates honest with pricing and overall just a good dude. Hard to find honest trustworthy peo More

by RMason1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Brandon is thankful for your review.

November 16, 2022

Brandon was very helpful and professional. Thank you for all your help. Great asset to the company More

by Sami.tullius45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Your welcome and thank you for your business!

November 16, 2022

We always have a wonderful experience dealing with Brandon Mason in service, very kind, respectful, and stays on top of his work. Good honest guy. More

by Juliem09241966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Brandon wanted to reach out to thank you.

November 11, 2022

I know so very little about cars and their maintenance that I feel truly fortunate to work with Brandon. He explains everything so that I can understand what is needed. He always greets me with a smile. More

by maryhelenparks
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for your continued business

November 11, 2022

Brandon listened to what I was having done and reviewed a better option for the work needed More

by Bellei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you Bellei

November 11, 2022

Thank you, Eddie Colville for the great customer service! He helped me find the perfect car and walked me through everything. More

by Kalei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Abe Alyassir
Mar 18, 2023 -

M'Lady Nissan responded

Thank you Kalie!

November 10, 2022

Each and every time I have asked Brandon for anything he has always gone above and beyond. Great service, friendly, very. Knowledgeable. More

by lbonseig117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
November 10, 2022

Brandon has been taking care of our family's fleet of Nissan cars for years. He's always very attentive and professional and explains what services are needed. There's a comfort level with Brandon know More

by B D Rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for the 5 Star review!

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