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M'Lady Nissan

Crystal Lake, IL

4.9
1,346 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,346 reviews

November 10, 2022

Brandon has been taking care of our family's fleet of Nissan cars for years. He's always very attentive and professional and explains what services are needed. There's a comfort level with Brandon know More

by B D Rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for the 5 Star review!

November 10, 2022

Each and every time I have asked Brandon for anything he has always gone above and beyond. Great service, friendly, very. Knowledgeable. More

by lbonseig117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
November 10, 2022

Have been with MLady Nissan for 10 years. Wouldn't go anywhere else. Brandon at the service department is my go to guy. Always professional and attentative to my car needs all the time. More

by Rosiog6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Eddie Colville, Hugo Duran, Brandon Mason, Peter Halabrin
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for the loyalty you have with M'Lady Nissan

November 10, 2022

Professional, top notch, and Great Employees! I would definitely recommend this dealership to my friends and family! More

by Darklord0426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY BARBARO
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for your recommendation

November 10, 2022

Brandon is an exceptional service advisor at M'Lady. He always makes me feel valued, listens and returns my calls promptly. I get the best service from Brandon because he goes above and beyond to assi More

by rn.marilyn
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Brandon Mason, Peter Halabrin, Ryan Marciciak
Mar 18, 2023 -

M'Lady Nissan responded

Brandon always give exceptional service and were so happy he is apart of M'Lady Nissan

November 09, 2022

Great service, helpful staff. Brandon Mason always keeps us informed on the status of.our car repairs. More

by becdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you!

November 09, 2022

Peter in service is the best. That means a lot to a customer, a returning customer too. More

by Sammyj300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Halabrin
Mar 18, 2023 -

M'Lady Nissan responded

Glad to see your a returning customer and we look forward to helping you again

November 08, 2022

Brandon was amazing . .. knowledgeable and professional. and gave me a very fair price. i won't take my car anywhere else!! More

by nicanerino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you!

November 08, 2022

Good customer service. I will definitely recommend other to go there because not only because of customer service but they have huge variety of different cars as well. More

by Gurjeet singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
Mar 18, 2023 -

M'Lady Nissan responded

Thank you Gurjeet

November 08, 2022

We always see Brandon when we go in for service. He’s always honest & really knows his stuff. More

by Hjbacke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Glad to see you always have a honest visit

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