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M'Lady Nissan

Crystal Lake, IL

4.9
1,346 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,346 reviews

November 07, 2022

Eddie was great to work with. Very patient and provided me with a bunch of options to consider. Didn't pin me into a corner or force me to make a decision. One satisfied custom More

by Skijms
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
November 07, 2022

Brandon always provides the best customer service. He's very friendly and helpful whenever you call or stop in for services. More

by rbitterman1224
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 07, 2022

Very happy with the sales teams We bought a used car and so far very happy with it Brandon in the service department has been fantastic More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Murphy, Brandon Mason, Jay Alvarez
November 06, 2022

Brandon is amazing! !! He is very courteous and keeps me informed during my service appointments at M'Lady. I know that my "Sweet Potato" (Orange Nissan) is in great han More

by brighteyes012003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 06, 2022

The service and sales personnel at M'Lady are excellent. Brandon in the service department is professional and thorough. More

by ojstratman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 06, 2022

I was proactively contacted by Brandon Mason that the parts to correct a re-call issue were in and scheduled the appointment convenient for my time schedule. The work was completed on schedule and my pi More

by gwysock
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 06, 2022

Eddie Colville and Ryan Hummel were extremely helpful. This was my first new car purchase and they guided me through everything. I feel great about the purchase and will definitely recommend M’Lady to oth More

by apoverman21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Ryan Hummel
November 05, 2022

I’m always extremely satisfied with the excellent service and pricing my service department rep Brandon provides. When I leave my vehicle is repaired properly and gives me piece of mind while traveling great More

by Motordar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 05, 2022

I have purchased two cars from M'Lady Nissan and the service team, mainly Brandon Mason, has provided excellent service when needed. More

by Bob Schnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 05, 2022

WE have found M'Lady to be a very good source of information and dependable service provider. More

by hunce
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
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