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M'Lady Nissan

Crystal Lake, IL

4.9
1,334 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,334 reviews

November 04, 2022

Always pleasant to work with the Service team. They are upfront about the work to be performed and provide suggested maintenance that may be due soon as well without any pressure to get it done. More

by jjwhite22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
Nov 04, 2022 -

jjwhite22 responded

Always pleasant to work with the Service team. They are upfront about the work to be performed and provide suggested maintenance that may be due soon as well without any pressure to get it done.

November 04, 2022

I bought my wifes Juke from this dealer cause it was the best price in the area. However its a bit of a drive from Southern Wisconsin for service. But Brandon is the guy when it comes to getting the car s More

by votocat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

I really appreciate M'Lady Nissan and one of the BIG reasons is Brandon. He is always super helpful, is knowledgeable and is an excellent communicator. The best part about Brandon is that he knows me!!! More

by dancoles0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Brandon Mason, Peter Halabrin
November 04, 2022

Brandon is alway there when I need him. He answers all my questions and is always honest with what ever is wrong. I brought my car in 2015 and he has helped me since. Thank you Brandon! More

by ksenne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

Just a shout out to M'Lady Nissan for another excellent job caring for my Murano. I have been a long time customer and never considered anywhere else to bring my car for service. It starts with the momen More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

I purchased my 2017 Nissan Murano 5 years ago and have been bringing it in to M'Lady for service since then. I have had nothing but positive experiences with each visit. Every staff member is exceptiona More

by darice.hastings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Brandon Mason, Peter Halabrin, Ryan Marciciak, Scott Hoak
November 04, 2022

This is my third truck purchased from M'Lady Nissan. They are the best at what they do, sales and service are great. I drive from Chicago to deal with M'Lady !! More

by bearhunter13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Brandon Mason
November 04, 2022

Great service, Jay alverez was really nice and I enjoyed his help and made everything easy More

by Kayla.ahrens24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
November 04, 2022

Jay is the kind of guy you wanna work with. Getting my Armada was a good experience and the support he’s continued to offer has been great. More

by flik108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Jay Alvarez
November 04, 2022

Jay Alvarez was a pleasure to work with, not pushy very knowledgeable and friendly. Will recommend to anyone! More

by rachel_leske24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
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