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M'Lady Nissan

Crystal Lake, IL

4.9
1,346 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,346 reviews

November 04, 2022

Brandon did a great job explaining what was going on with my Nissan Armada. Kept me updated on the progress of the repair! More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

Brandon Mason has always been super helpful when I bring my car in or call with a question. I always use M'Lady for my service because of their great service team. More

by Khat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

We own 2 Nissans and see Brandon Mason in service he’s the best! Always very knowledgeable and tells you what needs to be done and explains everything. Joe is our tech and our cars have no issues 1 with o More

by BiancaHarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Brandon Mason
November 04, 2022

Brandon is alway there when I need him. He answers all my questions and is always honest with what ever is wrong. I brought my car in 2015 and he has helped me since. Thank you Brandon! More

by ksenne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

Always friendly and clean. Understandable what they were doing with your vehicle. .Brandon Mason always there to help you. He is top notch. More

by epperson057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

We have been very pleased with the service provided by M'Lady Nissan for the three cars we have bought from the dealership. Brandon has been very helpful when we bring in our car and has done a great job More

by jrnorth120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

No pressure, very customer service oriented ,friendly atmosphere. Brandon in service is the best they come!! More

by Owens011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

I really appreciate M'Lady Nissan and one of the BIG reasons is Brandon. He is always super helpful, is knowledgeable and is an excellent communicator. The best part about Brandon is that he knows me!!! More

by dancoles0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Brandon Mason, Peter Halabrin
November 04, 2022

After purchasing my 2015 Murano at M’Lady I always go out of my way (1 hour) to get my ride serviced there. Brandon is always helpful and professional. He goes out of his way to answer questions and explai More

by KWhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

This is my third truck purchased from M'Lady Nissan. They are the best at what they do, sales and service are great. I drive from Chicago to deal with M'Lady !! More

by bearhunter13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Brandon Mason
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