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M'Lady Nissan

Crystal Lake, IL

4.9
1,348 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,348 reviews

November 04, 2022

After purchasing my 2015 Murano at M’Lady I always go out of my way (1 hour) to get my ride serviced there. Brandon is always helpful and professional. He goes out of his way to answer questions and explai More

by KWhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

This is my third truck purchased from M'Lady Nissan. They are the best at what they do, sales and service are great. I drive from Chicago to deal with M'Lady !! More

by bearhunter13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Brandon Mason
November 04, 2022

Brandon always provides the best customer service. He always manages to fit me in to the schedule and details not only the repairs that are needed, but what went wrong in the first place. Never a su More

by markr8026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

Brandon Mason was very informative when I went to the dealership. He is honest and you can tell he cares about what he does and his customers! Kuddos to Brandon! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

Just a shout out to M'Lady Nissan for another excellent job caring for my Murano. I have been a long time customer and never considered anywhere else to bring my car for service. It starts with the momen More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 04, 2022

Clean caring respectful of clients needs. Willing to help client understand vehicles diagnosis If unable to wait for vehicle a loaner is offered More

by A_poremba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
November 04, 2022

Always pleasant to work with the Service team. They are upfront about the work to be performed and provide suggested maintenance that may be due soon as well without any pressure to get it done. More

by jjwhite22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
Nov 04, 2022 -

jjwhite22 responded

Always pleasant to work with the Service team. They are upfront about the work to be performed and provide suggested maintenance that may be due soon as well without any pressure to get it done.

November 04, 2022

Anthony Barbaro sold me my car. He was awesome. Made feel at ease with purchasing a new car. More

by erikhansen177
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Alyassir, ANTHONY BARBARO
November 04, 2022

Great service, Jay alverez was really nice and I enjoyed his help and made everything easy More

by Kayla.ahrens24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
November 04, 2022

I purchased my 2017 Nissan Murano 5 years ago and have been bringing it in to M'Lady for service since then. I have had nothing but positive experiences with each visit. Every staff member is exceptiona More

by darice.hastings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Brandon Mason, Peter Halabrin, Ryan Marciciak, Scott Hoak
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