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M'Lady Nissan

Crystal Lake, IL

4.9
1,330 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,330 reviews

February 07, 2022

Brandon is great he kept me informed of my vehicle during the service visit. Can't wait to work with him again. More

by craycrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
February 07, 2022

I took my Maxima in for service and Brandon was absolutely amazing to work with. TOP NOTCH. I highly recommend him to anyone I see!! More

by Kbrown2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
October 25, 2021

I particularly want to credit Sal Visconti with locating a second key fob for me when I purchased my recent Nissan Altima. He alleviated a lot of anxiety for me. He was super helpful. More

by jebos
Price
Recommend Dealer
Yes
Employees Worked With
Rony Durarte, Sal Visconti
September 05, 2021

Avoid this dealer!!!!!!!!!!!!!! They charging for tinted windows even when they are not on the car also for extra warranties even if you do not want to take They add $1500 to price we agree It's a jo More

by wojtek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Klaudia , Mir Ali, Bryan Murphy, Randy Delrosario
August 08, 2021

We had a lease and traded it in. They worked very hard with us until we had the car and deal we were happy with. I appreciate their hard work. More

by snc5461
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer, Nathan Rodriguez, Bryan Murphy
Aug 08, 2021 -

snc5461 responded

Thank you for everything!!

Aug 09, 2021 -

snc5461 responded

Thank you for all you have done!!

September 17, 2020

Make sure to take before and after pictures of your vehicle before entering this Dealer's service. Had my GTR serviced for a flat tire, and when I left I had 2 new dents in my front nose bumper. When More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Mason
March 02, 2020

Lied to me and wasted my Saturday Called ahead (spoke to Shane, wish I had kept his card only to put down his last name) to make sure they offered the financing I wanted on the car tha More

by jr279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane
March 01, 2020

On Saturday Feb 29, 2020; Mr. Eddie Colville Leasing Manager is a top notch award winner manager; came to my rescue when it looked bad for me; everyone please go see him quickly More

by "Beautiful One" Crystal W.
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Eddie Colville
February 09, 2020

Best Experience with a Car Dealer to Date! Anyone who has ever shopped for a new car knows that it is often a very high pressure and uncomfortable experience. My wife needed a replacement for a More

by stewhass63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Scott Ryan
January 11, 2020

Beware - Not competitive in pricing at all Went for service on 1/7/2020. Was quoted $964 for a genuine Nissan muffler, installed. When I balked at that, I was then quoted $575 for an "after-m More

by ReallyAnnoyed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Mason
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