
M'Lady Nissan
Crystal Lake, IL
Filter Reviews by Keyword
By Type
Showing 1,328 reviews
Buying a Nissan in Northern Illinois? Having a great experience when buying a car seems to be rare - but twice in a row at the same dealership has convinced me M'lady Nissan is THE place Having a great experience when buying a car seems to be rare - but twice in a row at the same dealership has convinced me M'lady Nissan is THE place to buy a Nissan if you live in Northern Illinois. Just leased my 2nd vehicle from M'lady and both times they have outperformed other dealers and exceeded my expectations with the pricing and the overall deal they were able to put together. With the lease on my '16 Murano coming to an end, Eddie Colville from M'lady contacted me to check if I would be interested in getting the last payments on my lease waived and lease a new vehicle. I had what I thought was a losing hand - being significantly over on miles on my current lease, having some wear and tear costs, and having some finance/credit issues all working against me. This is where working with the right people make a difference. Eddie told me needed to check a couple things and would call me back. 15 min later he called confirming he had solutions for my finance issues and assured me he wouldn't waste my time if I made the trip to come see him. I arrived at 9AM and drove out with my new lease a couple hours later- and with a total lease cost that was lower than Nissan's advertised lease rate! I truly credit Eddie Colville for this outcome. That was the first time I'd worked with him, but I think he said he'd been there for 15+ years and his experience and knowledge is what made it possible to navigate around and solve all the complicating factors I threw at him. More importantly, he clearly takes pride in his work, means what he says, and delivers on what he promises. I live just outside the Chicago city limits, but after shopping all Chicagoland Nissan dealers I'm happy to drive an hour each way to deal with M'lady. More
Eddie Colville was instrumental with helping leasing my Sent Eddie Colville went above and beyond the call of duty. He explained everything in detail. We took a test drive and the car handled very well. The deal Eddie Colville went above and beyond the call of duty. He explained everything in detail. We took a test drive and the car handled very well. The dealership was very clean and inviting. Their customer service department care about giving good service. More
Great Help Johnathan was nothing short from excellent. Did everything he could to help us out in a tough situation. Couldn’t have been helped by anyone better. Johnathan was nothing short from excellent. Did everything he could to help us out in a tough situation. Couldn’t have been helped by anyone better. More
Amazing Experience M'Lady Nissan is a wonderful dealership and I always have positive experiences when I go in for service or purchasing a vehicle. My most recent experi M'Lady Nissan is a wonderful dealership and I always have positive experiences when I go in for service or purchasing a vehicle. My most recent experience was this week when I went in for an end of lease visit. Eddie Colville was the salesman I worked with and he was FANTASTIC! He took the time to explain every option available to me so I could make the best decision for my needs and stepped me through the entire process! I highly recommend seeing Eddie to anyone in the market for a new car! Everyone I had contact with that evening were friendly and helpful. M'Lady Nissan is the place to go! More
Leasing - Eddie Colville Fantastic service. Good deal. No hassle. Highly recommend asking for Eddie Colville. Straight shooter and great guy. Highly professional and p Fantastic service. Good deal. No hassle. Highly recommend asking for Eddie Colville. Straight shooter and great guy. Highly professional and professional service from start to finish. More
Great customer service. Friendly and helpful staff. Staff stayed past the business hours to help us buy our dream car. First dealer that sent out thank you email. Friendly and helpful staff. Staff stayed past the business hours to help us buy our dream car. First dealer that sent out thank you email. More
Great Experience from Start to Finish After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom who than handed me off to his colleague Jonathan. These two are the best gentleman I have ever worked with when buying a car as they made the entire process go so smoothly. These guys are true to their word and I highly recommend anyone looking for a new car to come see them. Thanks again Jonathan and Tom. More
"I've bought 3 new and will continue with M'Lady" I bought 2 new frontiers from M'Lady I loved them both but this time I needed a car. I called up Eddie Colville and told Eddie I needed something real I bought 2 new frontiers from M'Lady I loved them both but this time I needed a car. I called up Eddie Colville and told Eddie I needed something really good on gas, I got a new job and im traveling an hour to and from work this truck is sucking up the fuel. Can you get me out of this truck and into a car? Eddie said we have 4 left over 2018 Altima,s on the lot that have a $5000 rebate they get close to 40 mpg I said thats exactly what im looking for. I told Ed I had a little problem. I owe more than the truck was worth because I traded my last frontier a little to early and my credit wasnt the greatest at that time and i took a hit on interest rates. I live an hour away from Mlady and I wanted to see if the deal could be made before driving over there. (yes I will drive an hour to do business with them because they are that good, we have a nissan dealer 10 min from my house that cant make these deals!) Ed Colville called me back the next day and gave me the good news. The deal can be made with my wife and I both on the note and a small amount of cash down. The deal was done! we set up a time to sign the papers, we drove over there, the Altima was exactly as described the deal was exactly what we planned. I love this dealership. M"Lady will always have my business and Eddie Colville can get the deal done!!! More
WOW! Job Well Done. I don't know where to start! I have spoken with many dealerships as a first time buyer and have struggled to find something that works well for me I don't know where to start! I have spoken with many dealerships as a first time buyer and have struggled to find something that works well for me that I am also comfortable with. I began to think that I was chasing something a bit out of my league, until I was introduced to M'Lady Nissan in Crystal Lake, 60014. I had been speaking with Eddie Colville a week prior to financing my first car, and I can say that he went above and beyond to make sure that I walked out of the dealership a smile on my face! Eddie's amazing work ethic was apparent when he came up with a plan that would work for me. I give him 100% in being a great salesman. He asked so many questions and made sure his coworkers were on the same page, and went out of his way to explain everything in ways that were easy for me to understand. I had walked out that day in a 2017 Nissan Sentry. That man blessed me! I am glad I had followed his advice, he really did guide me in the right direction and I couldn't be any more happier. M'Lady Nissan is my dealership and I will always recommend, and am looking forward to utilizing their services and outstanding business! To this day I cannot believe I have my own beauty outside thanks to M'Lady Nissan, and especially Eddie Colville for makiing it happen. Sincerely, Kaitlin. More
I had a wonderful experience at M'Lady Nissan . sales representative Johnathan took care of me and my wife really well ,We are 100% happy with his customer service and he explained us different o . sales representative Johnathan took care of me and my wife really well ,We are 100% happy with his customer service and he explained us different options. Such a Great care was taken in showing the vehicles and was never forced us. I live in Wheeling so we went through at least 4 nissan dealers near to my house, even though M'Lady dealership is 25 miles away from my house. They gave us great price and great customer service, This is the reason why we end up buying from M'Lady. I would like to mention be aware of false advertisement online from other dealers, We went to few dealers with the online price and they said we are not qualified for that online price. Such a waste of our time with other dealers. But great thing with M'Lady they agreed with us online offer. Everyone there was very nice and answered all our questions . And also special thanks to Bryan Finance director, who helped us financing and sealed the deal without any trouble , overall great attitude. Overall, very pleasant experience and I would highly recommend and No other nissan dealers can beat M'Lady nissan price. They do business in a honest way not like other nissan dealers. So anyone planning to buy nissan please visit M'Lady Nissan , trust me you will save a lot of money. Once again Thank you Johnathan, Bryan,Scott and everyone over there. More