Back

M'Lady Nissan

Crystal Lake, IL

4.9
1,339 Reviews

5656 Northwest Highway

Crystal Lake, IL

60014

Directions

By Type

Showing 1,339 reviews

October 03, 2018

Outstanding customer service We had a phenomenal car buying experience. Went in Saturday to test drive a truck, told them the numbers we were comfortable with but wanted to sleep More

by AmandaS0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane , Hugo Duran, Scott Ryan, Bryan Murphy, Randy Delrosario
October 02, 2018

First Car Buyer Luis and the entire Crystal Lake M'Lady Nissan staff were friendly and made my first time car buying experience worth while. I highly recommend this c More

by bianca1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
October 01, 2018

Excellent Service! My boyfriend and I had a great experience purchasing my 2018 Nissan Altima here. Tony was great and honest! as well as everyone who helped us thro More

by Jo.Sh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Abe, Scott Ryan
September 29, 2018

Appointments Not Kept by Sales Personnel I had an appointment this morning with a salesperson for 9:30 am. I was there and they weren't. When I walked into the dealership I already felt unc More

by azusa4647
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brett Strohmaier
September 06, 2018

Great car buying experience! I had a great experience at M'Lady Nissan. Johnathan, my sales representative, took great care in making sure I was happy with my purchase and walked More

by KG379Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Solarte, Abe Alyassir
September 02, 2018

We found just what we were looking for at M'Lady Nissan!! We found just what we were looking for at M’Lady Nissan in Crystal Lake! We needed a great, dependable, reasonably priced car. We did a lot of online More

by mooresparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Plautz, Scott Ryan, Kamil Zlahoda
September 01, 2018

NISSAN ROGUE SL AWD 2018 Just turned in my wife's Rogue (2015) for a brand new 2018 Rogue SL AWD on Friday, 8/24/18. Thanks to M'Lady again and Scott M'Lady for taking care o More

by FRANK MOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott M'Lady, Abe (finance), Scott Ryan, Bryan Murphy
August 25, 2018

Doesn't get any easier! Just got back from M'Lady Nissan dealership in Crystal Lake, Illinois with my new Rogue Sport! My husband and I went there this morning to look at th More

by 1379oo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott M'Lady, Scott Ryan, Bryan Murphy
August 05, 2018

Great Experience and Great staff! Just bought a brand new 2018 Nissan Altima SR! Went in on a Saturday. I worked with Eddie Colville. I walked in without an appointment and he assisted More

by Boris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Scott Ryan, Mir Ali, Bryan Murphy
July 31, 2018

Salespeople lie Jesse the salesman told us during the buying process, our car came with 3 months of XM radio. After giving us a different car (was a black base Altim More

by Giantsrus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse, Sales associate
...
82
...