
M'Lady Nissan
Crystal Lake, IL
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Great Experience and Great staff! Just bought a brand new 2018 Nissan Altima SR! Went in on a Saturday. I worked with Eddie Colville. I walked in without an appointment and he assisted Just bought a brand new 2018 Nissan Altima SR! Went in on a Saturday. I worked with Eddie Colville. I walked in without an appointment and he assisted asap. Jim M'Lady was having a taco day so there was a vendor there that was making fresh tacos. It was awesome! Bought a car and had 3 delicious fresh tacos for lunch! Eddie helped me make sure that I got the right deal for my needs. He went over everything in detail. He even brought over the GM (Mir) to assist. I took a test drive and decided I wanted this car. 2 hours later I was out the door in my new car, filled with a full tank of gas and cleaned. I even get free oil changes at Jim M'Lady for the Altima! Free car washes also. Eddie brought me water, had lunch with me and we went for a ride. Overall great experience. The finance portion went quickly. I would go back and recommend this dealership to all! 10 Stars to Jim M'Lady and its crew. Thank you Eddie and Mir!! More
Salespeople lie Jesse the salesman told us during the buying process, our car came with 3 months of XM radio. After giving us a different car (was a black base Altim Jesse the salesman told us during the buying process, our car came with 3 months of XM radio. After giving us a different car (was a black base Altima, and appeared to be the same; he told us they had several that were identical. We know the one we were given was different because the mileage was different) as we were driving home I tried to activate the XM radio. Of course; THIS Altima didn't have an XM button. My wife went back the next day, and she was repeatedly lied to by the same salesman, and they offered no resolution. Next, I will be writing the better business bureau. Stay away from this dealership. More
2nd Vehicle Lease - another wonderful experience! Another wonderful experience at M'Lady Nissan! This was our second vehicle lease and it was even easier and faster than the our first. We worked Another wonderful experience at M'Lady Nissan! This was our second vehicle lease and it was even easier and faster than the our first. We worked with Eddie Colville, Leasing Manager, and he was great. He was prepared for our appointment with buy-out information for our current lease as we had requested, as well as with information and pricing on a new vehicle. He was efficient, while being thorough, as he zeroed in on our wish list and showed us options, and he's clearly a straight shooter - to the point, no run-around - which was appreciated. Once we settled on a new vehicle, we worked with Abe Alyassir, Finance Manager, who was wonderful. He was thorough and efficient, but also very personable and relatable. He made the process of signing paperwork enjoyable! We will definitely return to M'Lady Nissan in the future and recommend them to anyone looking for a new or used vehicle. More
Nice Guys I had a very nice experience at this dealer, I did not feel forced into buying one of their vehicles, I felt like they listened to what I wanted and t I had a very nice experience at this dealer, I did not feel forced into buying one of their vehicles, I felt like they listened to what I wanted and they delivered. I am very happy with the service and attention to my needs, I am looking forward to those oil changes. Good Job! More
Friendly, knowledgeable experience. Product knowledge and confidence make for a good car buying experience. Kamil is helpful and friendly from the time you walk in the door till you driv Product knowledge and confidence make for a good car buying experience. Kamil is helpful and friendly from the time you walk in the door till you drive away in your new Nissan. More
Looking for a car for my daughter. Looking for a car for my first time driver daughter. Sales man was very helpful and respectful to let my daughter choose what car fits her needs. He a Looking for a car for my first time driver daughter. Sales man was very helpful and respectful to let my daughter choose what car fits her needs. He also considered the safety feature for my daughter. Automatic break in front of the wheel if she gets too close to another car. More
Best dealership ever!!! Hands down this is the best dealership! I just recently bought a car here on Wednesday and I've already told my friends and family to come here. From Hands down this is the best dealership! I just recently bought a car here on Wednesday and I've already told my friends and family to come here. From the moment we walked in, we were welcomed with a smile and offered refreshments. Jesse (the best salesman EVER) already had the car I was interested in pulled up into the service area for me to look at. Took me on a test drive and the whole time he wasn't pushy or anything. He made my car buying experience amazing! I truly appreciate him. He was knowledgable and friendly and answered my questions without hesitation. Scott was just as friendly and really gave me a great deal on a few upservices for my new car. Then there's Abe. He made sure he found me the best financing available and was an all around great guy. He was easy going, friendly, and honestly he felt like family. All three of these gentleman made my car buying experience extremely positive. If you're looking for the best deals, great selection, and friendly staff... M'Lady Nissan is the place to go! I guarantee you will NOT be dissapointed. Thanks again to everyone here on helping me purchase a new car!! More
Best dealership M’Lady is a great place to find a new car the staff is very friendly and the service is fast. They get you in and out with no hassle. We love Nissan c M’Lady is a great place to find a new car the staff is very friendly and the service is fast. They get you in and out with no hassle. We love Nissan cars and trucks. More
Clowns If you have some self-respect - this dealership is not for you. They offer miserable money for trades, if you say no they run after you speaking all t If you have some self-respect - this dealership is not for you. They offer miserable money for trades, if you say no they run after you speaking all the languages they speak to lure you back. Miserable. Got 3k over their offer in a different dealership. More
Great Deal I just bought my second car at M'Lady and I am very happy with my newly leased car. Good deal and much better option for me. Tom Giloolhy and Alex Pla I just bought my second car at M'Lady and I am very happy with my newly leased car. Good deal and much better option for me. Tom Giloolhy and Alex Plautz were very helpful in finding something that will fit my budget and I ended up with a 2018 Nissan Sentra. They are so friendly and easy to work with. I highly recommend this dealership and also want to mention Brian Murphy and Scott Ryan for making the process a breeze More