M'Lady Nissan

Masters of the "Bait and Switch" f I would have known I would have been scammed. I would have waited on the purchase of my 2017 Nissan Pathfinder Platinum. Saw the vehicle online f I would have known I would have been scammed. I would have waited on the purchase of my 2017 Nissan Pathfinder Platinum. Saw the vehicle online advertised as a E-price for $36,551. I had been doing some reasearch and found this was the best bang for my buck. I called the dealership to verify the vehicle was still in stock and checking that the price is accurate. I was advised by the sales man Brian that it was. I advised I was driving there from chicago to look at the vehicle. He says he was going to clean it and allow me to take a test drive. Get to dealership and car was very dusty on the outside but I still wanted the vehicle despite it needed washed. When purchasing the vehicle he advises that that price was only good for college graduates and only good for financing only. I advised I wanted to purchase vehicle with cash for that same price. So no credit check would be needed. Since I was paying cash he decided to bait and switch me and tells me the price just went up on that vehicle within the minutes I was there at the dealership and I ended up paying 39512.00 with taxes 42467.90. I advised him the ad specified nothing about this being a college graduate and financing option. He says it doesn’t specify but it was a fact that it was the price he was gonna give me a deal and cut the price down. He never did. After taking their online survey. I received phone calls from the dealership literally going off on me because I have him and the dealership bad reviews. They called me yelling and told me that I got the vehicle for below the MSRP price. I advised that’s not the same price and hung up on the manager finance director and a separate time with the leasing agent Eddie. I will hire an attorney and contact the news media to report this dealership and their con ways. They need to give me almost 3000.00 back on the bait and switch deal they made. Very dissatisfied!!! More

Always excellent service and timely. I always have a good experience when I bring my car in for service. The department is organized and friendly and they never disappoint. Their lounge a I always have a good experience when I bring my car in for service. The department is organized and friendly and they never disappoint. Their lounge area is comfortable and has ample room. More

Got my Max! Great experience working with Eddie! I came in looking to upgrade my Altima and Eddie was able put me into a nice, sleek and powerful Maxima. Many th Great experience working with Eddie! I came in looking to upgrade my Altima and Eddie was able put me into a nice, sleek and powerful Maxima. Many thanks to Eddie for making this happen! More

Good Service, appointments run smoothly. Good service, appointments run smoothly. If you do have a concern about your vehicle you do have to be proactive in asking if they completed certain i Good service, appointments run smoothly. If you do have a concern about your vehicle you do have to be proactive in asking if they completed certain inspections. Upon check out, they didn't say anything about the inspection I asked them to look at prior, I had to ask before I checked out, and then they explained to me what service they did to fix my problem. Other than that, they are pretty good. More

Great experience This is the second car we have purchased from M'Lady. We drove from Streamwood to see what they had to offer. I would recommend M'Lady anytime. Than This is the second car we have purchased from M'Lady. We drove from Streamwood to see what they had to offer. I would recommend M'Lady anytime. Thank you for taking such good care of us! We love our new car. More

Love Love Love my new Murano! Great place to purchase a new vehicle! We have several car dealerships near us or pass several on the way to M' Lady Nissan BUT we truely believe th Great place to purchase a new vehicle! We have several car dealerships near us or pass several on the way to M' Lady Nissan BUT we truely believe that this is the place to go! The two hour drive to get there is well worth it. Eddie C. Is the man to deal with! We have known him many years and he makes the hassel of purchasing a new car hassel free... quick, easy, painless! I am very thankful for him and I LOVE my new Murano! More

Team very nice, great selection. Everyone was very friendly, extremely knowledgeable. Best price in town. Courteous. Went out of their way to make sure all of my questions were answe Everyone was very friendly, extremely knowledgeable. Best price in town. Courteous. Went out of their way to make sure all of my questions were answered and that I was happy. More

Great dealership I have bought 2 vehicles from MLady now and I've had an excellent experience. I would recommend this dealership to everyone looking for a Nissan I have bought 2 vehicles from MLady now and I've had an excellent experience. I would recommend this dealership to everyone looking for a Nissan More

Hurricane Relief Three years ago, we moved from Algonquin to West Palm Beach, FL. We had never experienced a hurricane; however, that changed as Hurricane Irma was he Three years ago, we moved from Algonquin to West Palm Beach, FL. We had never experienced a hurricane; however, that changed as Hurricane Irma was heading our way. Due to the severity of the storm, we decided to head back home to stay with my parents in Island Lake. So, on September 7th, we hastily packed our 2000 Chevy Suburban with our children, dog, and most precious belongings and headed north. Within a few hours, we realized that our Suburban may not have enough life left to take us the 1700 miles we needed to travel, but we pressed on through the night. Traffic was horrible as we, and 6 million of our closest Floridians, drove for hours on end, searching for enough gas and resources to carry us on our journey. We had decided to drive straight through as hotel occupancy was scarce; however, we misjudged the amount of time we would spend on the road. Our faithful ride was not made for this type of trip, and after a grueling 36 hour drive our bodies were screaming for relief. After arriving at our destination on September 9th, we knew it was time to purchase a new vehicle...something more appropriate for our needs. Sleep deprived and sore, we headed over to MLady Nissan where we were greeted by Eddie Colville. He was very sympathetic to our situation and wasted no time in showing us the car we had been looking at. The entire process was seamless and we felt that every person who helped us, had our best interest at heart. We left the dealership feeling secure in our purchase, and confident that we would make it back to Florida in the comfort of our new and safe Armada. Hurricane Irma devastated Florida, but we are thankful that we sustained minimal damage to our property. Thank you Eddie, Scott, and Bryan for helping us through a difficult time. We would recommend MLady Nissan to any of our friends and family. More

Best price in town!!! Awesome price!! Honest with when giving out the best deal. Come out and visit. You'll get the best deal in town. Call Hugo now. Awesome price!! Honest with when giving out the best deal. Come out and visit. You'll get the best deal in town. Call Hugo now. More