M'Lady Nissan

Great Customer Service As someone who recently got divorced and has poor credit they were wonderful with getting me approved for a car loan and walking out the same day with As someone who recently got divorced and has poor credit they were wonderful with getting me approved for a car loan and walking out the same day with a very nice used car, exactly what I was looking for and in my price range. The guys that I had worked with were all excellent each time I have gone back to the dealership so far!!! If you are looking for great customer service, friendly atmosphere, and no runarounds..... this is the place!!!! Thanks again!!!! More

Very rude and disrespectful managers and sales persons. 1. After getting a price quote from the internal sales person, I visited the dealership. The salesperson (Drew) tried fooling me by saying that I can 1. After getting a price quote from the internal sales person, I visited the dealership. The salesperson (Drew) tried fooling me by saying that I can reduce my taxes and get a lower overall quote if I increase my down-payment. After counter-questioning him on that logic, as you pay Tax on the total invoice irrespective you give $0 or $5K as down the Tax has to remain the same, the salesperson pushed for his logic and after having this nonsense conversation for 10 minutes he smiled and said he was fooling around. I thought is this for real? Is this a joke? I am here to buy a new car not a pen. Anyways in either case, you don't want to have that kind of a conversation. 2. I guess my mistake. I should have left when that thing happened. I should have sensed that this dealership is full of con and arrogant sales people. I went ahead with the conversation. I informed the salesperson and his manager that I have the same price from a nearby dealer (from my house). On hearing this, the manager got aggressive and he first started bad mouthing the other dealer followed by challenging my current quote from that dealer. Even after assuring that I have met the other dealer and things are in place, he was very rude and was not ready to accept the fact another dealer can even come close to his pricing. He became very disrespectful and was pretty loud. I left immediately. I do not recommend anyone to go to this dealership. More

Great deal Eddie was so helpful to get us a great car at a great price. He really worked with us and explained everything. I hate going to car dealers but he mad Eddie was so helpful to get us a great car at a great price. He really worked with us and explained everything. I hate going to car dealers but he made it enjoyable. My daughter bought a car from him a week after we did. More

Nothing but a bunch of bullies Ended walking out on a deal for a 2017 platinum Armada because of the general manager Sam Harraz. We just wanted an apology for how he spoke to me on Ended walking out on a deal for a 2017 platinum Armada because of the general manager Sam Harraz. We just wanted an apology for how he spoke to me on the phone prior to our arrival. He has no idea how to deal with people. He had his entire staff lie to my husband and me that he wasn't in. He is a prideful coward. If that many people can look you in the eye and lie straight to your face that is not the kind a dealership I want to be involved with. All over a simple I'm sorry. They lost a repeat customer. When I received the car I was supposed to trade in back it was missing the plates (they destroyed them without even having the title to my car) all of my floor mats were missing and so was the owners manual. I didn't think it was ok or even legal to remove personal property from a vehicle from a deal that wasn't finalized. I would love to hear from Jim M'Lady himself. More

Happy Rogue Owner Had a good experience again with them. Second new car through them. They worked with us to get the deal done. Staff were friendly and knowledgeabl Had a good experience again with them. Second new car through them. They worked with us to get the deal done. Staff were friendly and knowledgeable. More

Used Nissan Rogue Had a great experience purchasing a 2016 used Nissan Rogue. Friendly, fair and efficient. They respected our answers when declining some add-ons and Had a great experience purchasing a 2016 used Nissan Rogue. Friendly, fair and efficient. They respected our answers when declining some add-ons and were willing to negotiate. More

Lowest and best price for a nissan in northwest suburb if you are looking to buy one. Almost all the nissans in my apartment community are purchased from M'lady nissan, I see the sticker on the backside of if you are looking to buy one. Almost all the nissans in my apartment community are purchased from M'lady nissan, I see the sticker on the backside of the vehicle. Check them out for best deals. More

Fantastic Service! We were very pleased with our first ever Nissan Rogue purchase. We were treated fairly and the service was impeccable. It was a smooth process and w We were very pleased with our first ever Nissan Rogue purchase. We were treated fairly and the service was impeccable. It was a smooth process and we were out of there in under 3 hours. We'd selected the vehicle we wanted and worked out an internet price with Brett. That deal was honored and respected from the moment we walked in the door. More

Another nice new vehicle from M'Lady I have been a repeat customer of M'Lady for about the last eight years or so for both mine and my wife's vehicles. They've always been fair and respe I have been a repeat customer of M'Lady for about the last eight years or so for both mine and my wife's vehicles. They've always been fair and respectful in our negotiations and that certainly did not change last night. Very satisfied with our lease deal last evening with the Maxima Platinum edition. I came in to acquire the gun metallic SR midnight edition but ended up leaving with the Platinum edition listed for 2K more but for the same deal because they had just sold the SR midnight. The sales guys are awesome! More

Awesome experience First , I don't always judge a business or people by what previous people have said I try and give everyone a chance and I'm glad I did at Mlady. First , I don't always judge a business or people by what previous people have said I try and give everyone a chance and I'm glad I did at Mlady. To start my friend Sean referred me to this dealership after buying a few cars and enjoying the car experience at Mlady. So I decided to take the hour trip and meet with Matt (sales rep) and Mir (sales manager) and I have to say at no point did I feel pressure to buy a car that day or when I actually did come in to purchase my new white pearl Altima on 5/1/17 which happened to be the end of the month for Nissan which one would expect high pressure but I experienced 0 pressure. I was very pleased with the time Mir and Matt took to show me the cars I was interested in and go over the entire process. Upon completing the deal you then get introduced to the finance department ( which most people fear) so I can understand but, Brian and Steve we're extremely professional and offered many upgrades, finance options and extra services to protect my new Altima 2017 SR model and they took the time to explain the costs and benefits to me. Not once did they pressure me and I was highly impressed as well. I truly recommend using this dealership and hope you get to have the same experience I had with them. A+++++ Thank you Sam R. Former 2004 Honda Accord owner More