MINI North Scottsdale

I recently purchased a 2024 Mitsubishi Outlander from MINI North Scottsdale and had an excellent experience working with Drew Besenfelder. From start to finish, Drew was professional, knowledgeable, t MINI North Scottsdale and had an excellent experience working with Drew Besenfelder. From start to finish, Drew was professional, knowledgeable, transparent, and genuinely easy to work with. He took the time to answer my questions, communicated promptly throughout the process, and worked with me to negotiate a fair deal without the pressure or unnecessary back-and-forth that can sometimes come with purchasing a vehicle. What impressed me most was Drew’s willingness to go above and beyond to make the entire transaction as smooth as possible. I was also trading in my previous MINI, which had significant mechanical issues, and Drew helped coordinate the trade-in and purchase process while keeping me informed every step of the way. Even though I was purchasing a pre-owned Mitsubishi rather than a MINI, Drew treated me with the same level of attention and respect I would expect when purchasing a brand-new luxury vehicle. It’s refreshing to work with a salesperson who prioritizes customer satisfaction, honest communication, and building trust rather than simply making a sale. I highly recommend Drew Besenfelder to anyone shopping at MINI North Scottsdale. He made what could have been a stressful car-buying experience straightforward, enjoyable, and genuinely positive. Thank you, Drew, for the exceptional service! More

Drew was super , I felt like I was the focal point he listened. Great experience!!!! listened. Great experience!!!! More

We are the proud owners of a 2024 MINI Cooper S with the Iconic Package, and we couldn't be happier with both the car and the buying experience. We purchased a MINI Certified vehicle from MINI North Scot Iconic Package, and we couldn't be happier with both the car and the buying experience. We purchased a MINI Certified vehicle from MINI North Scottsdale. While it didn't have every single feature on our wish list, it was an exceptionally clean, well-maintained car and ultimately the right one for us. Our salesperson, Drew Besenfelder, has been with the dealership group for 20 years, and it showed. He was knowledgeable, patient, and genuinely enjoyable to work with throughout the process. Sales Manager Isaac Weaver also played a big part in making this such a positive experience. He provided a straightforward, transparent negotiation process with no games or surprises. He took the time to explain the options available to us without any pressure, and the delivery process was thorough and unhurried. We'd also like to recognize the receptionist, who made us feel welcome from the moment we walked in. She went out of her way to make my wife and me comfortable throughout our visit. After spending 45 years in the automobile business, I have high expectations for the way customers should be treated. MINI North Scottsdale exceeded those expectations. My wife and I highly recommend Drew, Isaac, and the entire MINI North Scottsdale team to anyone looking not only for a special vehicle but also for a buying experience that is honest, transparent, and enjoyable from beginning to end. More

I am posting this based on my personal experience with MINI North Scottsdale / Penske. I purchased a 2019 Mercedes-Benz GLA 250 and later experienced serious concerns involving warranty representations MINI North Scottsdale / Penske. I purchased a 2019 Mercedes-Benz GLA 250 and later experienced serious concerns involving warranty representations, pre-sale repair/reconditioning work, safety-related issues, and ongoing mechanical problems. My warning to consumers: do not rely on CARFAX alone or verbal statements. Before purchasing, request the full internal reconditioning file, repair orders, technician notes, inspection sheets, warranty/ESC documents, written warranty confirmation, CARFAX/AutoCheck/NMVTIS reports, and an independent inspection. In my case, I later obtained internal service/reconditioning records showing pre-sale work relevant to issues I experienced after purchase, including stabilizer/sway bar-related work. I also had a SIM/navigation issue after returning the vehicle for a moonroof repair; when I picked it up, it displayed “No SIM card inserted,” even though the SIM card was originally in the vehicle. When I requested a written resolution, I was told I allegedly declined rescission/repurchase. I requested proof of any signed rejection, waiver, release, or written communication showing I clearly declined rescission or waived rights. I was not provided that documentation. Based on my experience, get everything in writing and verify every representation before signing or purchasing. More

Very helpful, very nice, had the exact car I wanted made the transaction easy, nice dealership. the transaction easy, nice dealership. More

Great overall experience. Drew was helpful and a fountain of knowledge. There wasn’t any pressure whatsoever, no gamesmanship, no markups. Signing was straightforward and quic Drew was helpful and a fountain of knowledge. There wasn’t any pressure whatsoever, no gamesmanship, no markups. Signing was straightforward and quick. More

I've been with mini north for almost a decade and I have had nothing but great experiences!! had nothing but great experiences!! More

Outstanding staff and very polite, tech send a short video of my vehicle with a lot of knowledge video of my vehicle with a lot of knowledge More

Mini North Scottsdale is the only place I would buy and service my Mini. The sales experience was easy, honest, and pleasant. The service department always takes great care of my car. I feel respected, and service my Mini. The sales experience was easy, honest, and pleasant. The service department always takes great care of my car. I feel respected, and a true member of the Mini family. More

Great, clean place customer service outstanding Mechanics very well schooled will be back in the future very well schooled will be back in the future More