MINI North Scottsdale

Leasing a Mini This was my fourth Mini lease from Drew. He and his team guided me through the process with friendly professionalism. A great dealership! Demaris U This was my fourth Mini lease from Drew. He and his team guided me through the process with friendly professionalism. A great dealership! Demaris Uhler More

Amazing service from Dave Smith! I had the best sales experience with Dave Smith! He is so nice and really cares about you as a person! He had the car up front when we pulled up - he I had the best sales experience with Dave Smith! He is so nice and really cares about you as a person! He had the car up front when we pulled up - he stayed on budget. I would want to buy all my future cars from him! More

Battery warranty not honored Couldn't start my vehicle to drve the 60 miles to exchange this battery that's under a year old, so I explained to yhe service supervisor that I would Couldn't start my vehicle to drve the 60 miles to exchange this battery that's under a year old, so I explained to yhe service supervisor that I would have to drive the battery in my other vehicle to get it exchanged and it turns out you need an act of congress to exchange a battery in mini of Scotsdale. They were very fast in charging me 1200 dollars for a fuel filter and supposedly a new battery because the other one was bad, which never gave me a problem thanks for nothing, made me feel loke a con artist over the phone. Never again More

Very positive experience/ A-1 all the way 2 wks ago Hubby & I drove up to Phoenix area from Tucson to xx out the Minis. This dealership was the 2nd one in that area we visited. I do feel the f 2 wks ago Hubby & I drove up to Phoenix area from Tucson to xx out the Minis. This dealership was the 2nd one in that area we visited. I do feel the first dealership was very nice but the North Scottsdale dealership was so very positive, attentive, and informative that we will be traveling back down there in mid October to have the wonderful salesman, David Stinson assist me in 'building' my perfect 2015 Mini and get her ordered. We also had the pleasure of meeting another wonderful employee, Brand Manager Tracy Gurnett who was very interested in our needs. We could not have asked for a more attentive and non-pushy experience. In reading some of the older negative reviews I had to pull out my wallet and look at David & Tracy's business cards to make sure we were all talking about the same dealership. My take is this place is A-1 ! More

Huge Disappointment Took my wife to Mini of Scottsdale to look at a new mini for my wife. As in any dealership immediately approached by a salesman and was expressed our Took my wife to Mini of Scottsdale to look at a new mini for my wife. As in any dealership immediately approached by a salesman and was expressed our interest in the countryman. Our salesman immediately tried pushing us into the new hardtop and advised we liked the countryman for the extra room and size. We saw a 2013 pre-owned countryman that we thought was somewhat in our price range. We found the countryman we wanted and begin to work out a deal. We were offered a lot lower value for our trade-in and the manager would not even budge on the mini. We were beyond upset not only because they wouldn’t budge but felt like they didn’t want our business. This was not my first time buying a car and I know the process of buying a mini since I was an old mini owner. There was no working deal and told me sorry. I have never been treated this bad since I attempted to buy a car from Midway Chevy 5 years ago. I will never come back to this dealership and will gladly drive the extra time to Tempe were I bought my last mini from. More

They told me the car breaks were good at sale. They were not. Within 30 days of purchase, they still refused to correct their error. not. Within 30 days of purchase, they still refused to correct their error. More

These guys are so unfriendly. They really make you feel like you are interrupting them when you come in. They would rather be doing anything except helping you, and they often try and punish you or make y like you are interrupting them when you come in. They would rather be doing anything except helping you, and they often try and punish you or make you feel bad for taking up their precious time. They give you dirty looks and refuse to undertake tasks that other places would do. It is so bad there, it has spoilt owning the car. I would never by another mini as a result. More

Buying our Mini was awesome. Buying our BMW was less than pleasant. Then this week the Service Dept at Mini told me I had to REPLACE a tire that had a nail; saying it could not be repaired. Got a second opin pleasant. Then this week the Service Dept at Mini told me I had to REPLACE a tire that had a nail; saying it could not be repaired. Got a second opinion on a whim at Discount Tire and they REPAIRED for FREE! As usual another crooked car dealer...........well is there any other kind?! Sent emails to five people at the dealership with my concerns and no reply. Guess they don't need our repeat business. More

I drove to the dealership today to look an a 2007 MINI Cooper S they just got in, when I arrived I asked to see the keys from the reception. She accompained me out to the car and I started it up, I was to Cooper S they just got in, when I arrived I asked to see the keys from the reception. She accompained me out to the car and I started it up, I was told not to play with the gears and then rushed to give the keys back so she could go back inside, I dont know about most but I like to rev it up, hear it run and take a look under the hood while its running. I dont know why but I asked to get a valuation on my car so that I could trade it in, I was so kindly ask to come back tomorrow as they were to busy to help me today. I have NEVER been asked to come back to a car dealer, most of the time they are chewing your arm off to buy their car. So needless to say we left with out our MINI, I gues they dont care that it takes me 40+ minutes each way to get there plus the cost of gas. The MINI company should be embarrased to be associated with this branch. Also I would like to Thank Mr Smith for returning my calls...never happened. More

It;s amazing, the guys review I just read mirrors my own. Dealership was unsure of what work they had actually (oil chnage) even though that's normal maintenance and the reason I brouight the car. Never ro Dealership was unsure of what work they had actually (oil chnage) even though that's normal maintenance and the reason I brouight the car. Never rotated my tires and, while they offer me tires at cost, I did not feel I should have to that much. I mean their failure to rotate my tires resulted in my front tires being worn out and my back tries being almost like new. Not my fault so why am I paying for anything. I recommend individuals having troubles report them to the Better Business Bureau and the State Attorney General. Once enough people have complained maybe they will change their business practices. More