
MINI of Allentown
Allentown, PA
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going above and beyond I knew this dealership from a previous Mini and I am so glad I returned. Due to moving between countries Lauren needed to be extra patient with me and I knew this dealership from a previous Mini and I am so glad I returned. Due to moving between countries Lauren needed to be extra patient with me and the process of getting all necessary papers in order. I cannot speak highly enough of her dedication, help, and knowledge. I had such a great experience and would recommend her and the team of Mini of Allentown to anybody who is interested in joining the Mini 'family'. More
State Inspection Everyone I talk to - from making the appointment to checking out after service - is always so friendly and helpful in answering all my questions. They Everyone I talk to - from making the appointment to checking out after service - is always so friendly and helpful in answering all my questions. They always call to let me know how the service went and if anything else was needed. My MINI is always looking better than when I brought her in - sparkling clean! More
Consistent. Trustworthy. Awesome! I have been driving 70 miles each way to Daniels/Mini of Allentown for service for the past 5 years! I am pleased with the service, and the waiting ar I have been driving 70 miles each way to Daniels/Mini of Allentown for service for the past 5 years! I am pleased with the service, and the waiting area is clean and comfortable for me to work while I wait. Service Managers have always been polite and knowledgeable. I appreciate the fact this dealer does not try to oversell on services you do not need. I will consider buying a Mini again from Mini of Allentown when I am ready! More

Exceptional experience with Lauren! I have been a customer for a few years now and I have to say this experience was by far the best. Lauren is friendly and professional. She was fanta I have been a customer for a few years now and I have to say this experience was by far the best. Lauren is friendly and professional. She was fantastic through the whole process and also was attentive of my needs. Gene and I appreciate all you have done for us. Thank you Lauren. More

Customer Satisfaction is Job 1 This is our third lease with MINI of Allentown. Seems each time we return, the process gets easier ( iPads replaced much of the paperwork, MINI events This is our third lease with MINI of Allentown. Seems each time we return, the process gets easier ( iPads replaced much of the paperwork, MINI events with benefits, top notch customer service). Lauren and Keith were awesome in making the transaction flawless. They delivered as promised, and listened as well as acted upon the few requests we made. Lauren was able to explain all the bells and whistles that came with our new Countryman with great aplomb and fervor. She was able to secure the color and style Countryman that we requested. Needless to say, we are very pleased with our new Mini. More

Friendly team, Fun new MINI! Everyone made my transition into a new lease so EASY! As a previous MINI owner and lover it was so great to have someone like Lauren who is so friendl Everyone made my transition into a new lease so EASY! As a previous MINI owner and lover it was so great to have someone like Lauren who is so friendly and shares my enthusiasm for the brand. She and Keith made the "paperwork" part of the process simple and quick so I could focus on the FUN of taking home my beautiful new MINI. More
"Always helpful" Had my wife's Mini in for inspection, emission's and service. Robin is always helpful and takes the time to explain all work that was done to the vehi Had my wife's Mini in for inspection, emission's and service. Robin is always helpful and takes the time to explain all work that was done to the vehicle. More
Emergency service for traveler Thank you soooo much for staying past services hours to take care of our blown tire as we were towed in from over an hour away. You made it possible Thank you soooo much for staying past services hours to take care of our blown tire as we were towed in from over an hour away. You made it possible for my family of four to make it home from our vacation travels when we were feeling a bit hopeless. You guys were great! More
Service excellence this time 2019 Countryman just in for 24,000 mile check and inspection. Robin did great explaining what was due, upgrades to computer,etc. I always struggle wit 2019 Countryman just in for 24,000 mile check and inspection. Robin did great explaining what was due, upgrades to computer,etc. I always struggle with technology upgrades.... luckily Matt and Robin cane to my rescue and reset everything just the way I like it. Thank you!!!! More
Friendly Robin is awesome! He explained everything that was done with my car. He is very knowledgeable about the Minis. He makes you feel very comfortable. Robin is awesome! He explained everything that was done with my car. He is very knowledgeable about the Minis. He makes you feel very comfortable. More