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MINI of Allentown

Allentown, PA

5.0
1,939 Reviews

4600 Crackersport Road

Allentown, PA

18104

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Showing 1,939 reviews

August 08, 2019

going above and beyond I knew this dealership from a previous Mini and I am so glad I returned. Due to moving between countries Lauren needed to be extra patient with me and More

by skmini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
Sep 14, 2019 -

MINI of Allentown responded

skmini wrote: "going above and beyond". Yep. Thats our Lauren! Thank you for the opportunity and also for the business. ANd also for the excellent review. Thank you!

August 07, 2019

State Inspection Everyone I talk to - from making the appointment to checking out after service - is always so friendly and helpful in answering all my questions. They More

by JHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Sep 14, 2019 -

MINI of Allentown responded

JHK! Thank you! Its our pleasure to keep your MINI in tip top shape. Thanks again and we'll see ya soon!

August 06, 2019

Consistent. Trustworthy. Awesome! I have been driving 70 miles each way to Daniels/Mini of Allentown for service for the past 5 years! I am pleased with the service, and the waiting ar More

by dspeiffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Robin Cox
Sep 14, 2019 -

MINI of Allentown responded

dspeiffe! Thank you so much! Wow! Thank you. We really try to keep the place tidy and organized (ya know, in case our Mom stops by!) While we love to have your company, when its time for your next service visit, ask about our valet service feature. It might be something you could enjoy. Thanks again and we'll wish you many safe MINI Miles-n-Smiles.

August 05, 2019

Exceptional experience with Lauren! I have been a customer for a few years now and I have to say this experience was by far the best. Lauren is friendly and professional. She was fanta More

by Maria & Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
Sep 14, 2019 -

MINI of Allentown responded

Maria & Gene! Thank you for your business and awesome review of Lauren. We appreciate your business over the years and look forward to many more. Thank you again!

August 03, 2019

Customer Satisfaction is Job 1 This is our third lease with MINI of Allentown. Seems each time we return, the process gets easier ( iPads replaced much of the paperwork, MINI events More

by Minimama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman, Keith Rentschler
Sep 14, 2019 -

MINI of Allentown responded

Minimama! A three-peat! Seriously though, Thank You for your business and kind review of Lauren and Keith. And thanks for noticing our ever evolving streamlining of the paperwork part! We're trying to keep it as efficient as possible and appreciate you noting it. Thanks again and we'll be ready when its time for #4!

July 29, 2019

Friendly team, Fun new MINI! Everyone made my transition into a new lease so EASY! As a previous MINI owner and lover it was so great to have someone like Lauren who is so friendl More

by SamanthaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman, Keith Rentschler
Sep 14, 2019 -

MINI of Allentown responded

SamanthaC! Conrats on that beautiful Starlight 4 door! Thank you for the kind words and review of Lauren. She is one of our MINI "Rockstars" and her enthusiasm is infectious! Thanks again and we wish you many happy MINI "Miles-n-Smiles!

July 27, 2019

"Always helpful" Had my wife's Mini in for inspection, emission's and service. Robin is always helpful and takes the time to explain all work that was done to the vehi More

by Mini19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Sep 14, 2019 -

MINI of Allentown responded

Mini19 wrote: ""Always helpful"" Yes! We agree! Robin is definitely always helpful and we are proud of his continued efforts around here. Thanks for the kind words and positive review!

July 25, 2019

Emergency service for traveler Thank you soooo much for staying past services hours to take care of our blown tire as we were towed in from over an hour away. You made it possible More

by Carolyn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Sep 14, 2019 -

MINI of Allentown responded

Carolyn S! Sorry to hear about the trip interruption. We're are glad to have been able to get you back on the road safely. All of crew here have families of their own and no doubt know how difficult stuff like that can be. Thanks for the kind word and positive review. Thanks and maybe can see you again, on a less "stressful" visit!

July 23, 2019

Service excellence this time 2019 Countryman just in for 24,000 mile check and inspection. Robin did great explaining what was due, upgrades to computer,etc. I always struggle wit More

by rakramer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy, Robin Cox
Sep 14, 2019 -

MINI of Allentown responded

rakramer7! Thank You! For both your business and kind words of Matt and Robin. They are "mainstays" here and we are proud as heck to have 'em! Here's to many happy MINI (s)miles to come!

July 22, 2019

Friendly Robin is awesome! He explained everything that was done with my car. He is very knowledgeable about the Minis. He makes you feel very comfortable. More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Aug 12, 2019 -

MINI of Allentown responded

Ginger! Yes, Robin IS awesome! Thanks for your recent visit and kind review. We are looking forward to keeping your MINI in top condition for many years to come! Motor on!

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