The selling point of my purchase of the MINI was the superb professionalism of Eric Kunkle, who did the introduction, and without question, the great personality and enthusiasm for the vehicle shown by Motoring Advisor Lauren Leabman. Lauren made the difference! She is definitely is an asset to the dealership. Bright, articulate, and warm, not pushy, she was wonderful to work with. Her love of her job is evident. I don't know if I would have been so quick to decide if it wasn't for her great people skills. She exudes honesty and integrity. With all the competition out there, she's a keeper!!!