After driving my mom van for 13 years, it came the time to buy the car of my dreams, my Mini Cooper.
I spent 2 months searching in the internet and contacting dealers not only in NJ, where I live, but in other states nearby. Mini of Allentown was without a doubt the best customer experience I had.
Through carfax website I sent an email requesting information about a specific mini, within hours I received a very friendly phone call from Kelly Gerding, who went out of her way to take pictures and send them to me, since there were none in the internet. Then she put me in contact with Lauren Leabman who is the most knowledgeable and enthusiastic person about Mini that you can ever meet.
She made the whole experience of buying my mini so personal and beautiful. From placing a "welcome" sign with my name at the door of the store, to sitting with me in the car for a very long time and helping me setting up my favorite radio stations, to answering all my questions with an amazing smile. She loves what she does and you can feel that in every second you interact with her.
Mini of Allentown is really lucky to have her in their sales team.