I had bought a 2010 Clubman S from another dealership back in 2015. Throughout my time owning the vehicle, I had some major repairs that needed to be done. Luis was extremely helpful when it came to anything from fouled spark plugs to a destroyed engine. He was always very upfront and honest about pricing and repair times. I never felt forced to have repairs done if I didn't want them done at that specific point in time. Additionally, he even went above and beyond and informed me that I actually had a CPO warranty through MINI when I was unaware! For a dealership, or an individual for that matter to be that honest, it says a lot about their character and morals. For anyone looking for service on their BMW, or any other vehicle for that matter, I would absolutely recommend going to Luis at MINI.