
MINI of Allentown
Allentown, PA
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Extended warranty work I took my John Cooper works mini to Daniels mini for warranty work. The service person Robin was very freindly and competent. He helped make the prope I took my John Cooper works mini to Daniels mini for warranty work. The service person Robin was very freindly and competent. He helped make the proper choices to get my vehicle repaired. He also offered me a curtesy vehicle for the extent of my repair. That's pretty good service. On a scale of 1-10 I give Daniels and in particular Robin a 10. Thanks Daniels, I'll be back More
Luis always provides excellent service Every service visit, Luis provides excellent service and explains the issues plainly and completely. From a service standpoint (I was VP of Customer Every service visit, Luis provides excellent service and explains the issues plainly and completely. From a service standpoint (I was VP of Customer Service for 25 years as Blue Cross) he's an excellent representative of your organization. More
Great Service ! My car needed a couple extra days to complete the work required so Luis provided me with a loaner car for this time. Very typical of a high end serv ! My car needed a couple extra days to complete the work required so Luis provided me with a loaner car for this time. Very typical of a high end service department. Daniels BMW/Mini service lives up to the brands reputation. Thanks Luis, I can always count on you to get the job done right. More

Superior Customer Service Our family bought our first Mini almost two years ago and we were not only impressed with how the car looks, feels and drives but we were equally impr Our family bought our first Mini almost two years ago and we were not only impressed with how the car looks, feels and drives but we were equally impressed with the superior service we received from Lauren and the Mini Team. This is why we keep coming back to Mini of Allentown! More
Honest and Friendly I purchased my Mini pre-owned but when I had my first real problem I went in to see Robin. After describing what was happening he immediately arrived I purchased my Mini pre-owned but when I had my first real problem I went in to see Robin. After describing what was happening he immediately arrived at a most likely diagnoses. After running my VIN he said if that is the problem it was covered by an extended warranty by Mini. The repairs were done in less than a day and my Mini was presented to me repaired free of charge, washed and with a concise report of not only the repairs but also a detailed inspection. More
Excellent! Jolene is very nice and attentive, I really enjoy the whole process of buying my mini. After I bought the car, she also introduced me to the functions Jolene is very nice and attentive, I really enjoy the whole process of buying my mini. After I bought the car, she also introduced me to the functions of the whole car very carefully:) More
Fantastic This was a fabulous experience ! Jolene did a terrific job in helping us choose our new mini ! Jolene and Clint were terrific answered all our questio This was a fabulous experience ! Jolene did a terrific job in helping us choose our new mini ! Jolene and Clint were terrific answered all our questions helped us set up the car for how we wanted . More
Love my mini Great service!!! Robin and mini of Allentown are awesome, would recommend. Had my car washed and ready to go in no time. Lauren is also a delight to s Great service!!! Robin and mini of Allentown are awesome, would recommend. Had my car washed and ready to go in no time. Lauren is also a delight to see when I visit the dealership. More
Great experience I am someone who could care less about cars and really hates the car buying process. I’ve always liked the Mini though so when it came time I’m really I am someone who could care less about cars and really hates the car buying process. I’ve always liked the Mini though so when it came time I’m really glad we decided to make the trek to Allentown. Lauren was fantastic right off the bat. There was no pressure at all and she did a lot of leg work trying to find the perfect combination of features and colors to suit our picky tastes without going custom. She spent several hours with us and by the end of the day I drove away happy and in my new Mini! I’m actually excited to go back for services so I can say hi to the staff. Really, an over and above pleasant experience. More
Services I always receive excellent care and service when I come in. The staff are all very friendly and helpful, and they make me feel like part of the family I always receive excellent care and service when I come in. The staff are all very friendly and helpful, and they make me feel like part of the family. I try to make it over as much as possible because it’s always a great experience. More