
MINI of Allentown
Allentown, PA
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Mini of Allentown Service Excellence Luis Rodriguez and the entire service team at Mini of Allentown is top notch !! I have been servicing a car there from new in 2012. This team cares ab Luis Rodriguez and the entire service team at Mini of Allentown is top notch !! I have been servicing a car there from new in 2012. This team cares about customers, and cares to do the work right the first time. Luis's goal is one where he wants you, the customer, to be completely satisfied. If not, he wants to know why. I know my car is serviced correctly at Mini of Allentown. More
New Tires / Worldclass Inspection My service advisor, Robin Cox, is nothing but excellent for my every visit - professional, courteous and always handles my Mini as if it’s his own. He My service advisor, Robin Cox, is nothing but excellent for my every visit - professional, courteous and always handles my Mini as if it’s his own. He provided me with a loaner car, recommended the best tires for my winter driving and even helped me qualify for a mail-in rebate. After every visit comes a complimentary inspection of the entire vehicle, wash and interior vacuum. Doesn’t get much better. Can’t beat the excellent customer service, and of course my Mini runs perfectly. I’ll always give Mini of Allentown my service. More
Best service I have ever gotten! Mini of Allentown has got to be hands-down the best dealership I have ever gotten service from! They are thorough and polite, as well as efficient. I Mini of Allentown has got to be hands-down the best dealership I have ever gotten service from! They are thorough and polite, as well as efficient. I think the thing I appreciate about them the most is that if a thing doesn't need to be done, they will tell you up front and not try to upsell you on things that you don't need. The work they do is excellent too. I only take my Mini to dealerships since they're quirky little cars, and of all the dealerships, Mini of Allentown is the best! More
Professional - No Pressure Purchase Matt was extremely professional, taking the time to find a vehicle that met our needs while ensuring we never felt pressured to purchase a particular Matt was extremely professional, taking the time to find a vehicle that met our needs while ensuring we never felt pressured to purchase a particular vehicle. He and the Mini of Allentown team gave us a reasonable offer for our trade and worked with us to finance the vehicle through USAA, making the purchase of our 2019 Mini an affordable and very simple purchase experience. Matt stayed in constant contact with us from the time we agreed to the purchase through its shipment and arrival at the dealership to the final sale. He promptly returned all of my e-mails and phone calls and answered any and all questions my wife and I had. Very happy with my experience so far and look forward to establishing a good rapport with the Mini of Allentown Service Department in the years ahead. More
Thorough My Countryman's dash showed a problem with the engine. I made an appointment and waited for a fix. Robin told me that the light had no quick remedy. I My Countryman's dash showed a problem with the engine. I made an appointment and waited for a fix. Robin told me that the light had no quick remedy. I came back the next week and was given a loaner car. It was a beautiful brand new model. The engine light was a real puzzler and the service team spent hours trying to fix the problem. All in all a week passed and the MINI was better than new...all washed and cleaned...all fixed. While my car was in the garage, it received an oil change as well. There was no charge for any of the parts, oil change or labor. I am astounded at the thoroughness of the MINI of Allentown's service team. They have made a customer for life. More
Pa Inspection The car was inspected as requested. I was also advised of need for oil change which I had done. A general inspection of the car was also provided wh The car was inspected as requested. I was also advised of need for oil change which I had done. A general inspection of the car was also provided which I like. More
Review We had a great experience buy a used car from Daniels. We had a problem the day. After we bought it and it was resolved quickly. We had a great experience buy a used car from Daniels. We had a problem the day. After we bought it and it was resolved quickly. More
Best experience I ever had in leasing a vehicle. All staff are down to earth people. All are kind,caring, and professional especially my salesperson Lauren. Thank yo I ever had in leasing a vehicle. All staff are down to earth people. All are kind,caring, and professional especially my salesperson Lauren. Thank you all for a very stress free and pleasant experience. More
Always enjoy going there Wonderful people, friendly, caring and very enthusiastic. Everyone is very passionate about there jobs and it shows. I'm on Mini number 4 from this de Wonderful people, friendly, caring and very enthusiastic. Everyone is very passionate about there jobs and it shows. I'm on Mini number 4 from this dealership and wont go elsewhere. The service I receive there goes beyond what you would expect. Excellent!!!! More
Excellent experience I just bought my second mini from Jolene and I would most definitely go back to her again. She is very enthusiastic and answered all my questions. I just bought my second mini from Jolene and I would most definitely go back to her again. She is very enthusiastic and answered all my questions. More