MINI of Allentown

Above and Beyond The customer service here is beyond any expectations you would assume at any other dealership. You feel welcomed from the moment you get to the buildi The customer service here is beyond any expectations you would assume at any other dealership. You feel welcomed from the moment you get to the building when your name is on a sign on the front door. Jolene was extremely educated on the MINI vehicles and will make you feel comfortable throughout your whole experience. They were also able to work with the budget that I had and make sure I was alright with the payments moving forward which I greatly appreciated. More

Excellence I just had my car inspected and an oil change. Robin called to give me a price and also asked when I would like to pick up my car. He also asked if I I just had my car inspected and an oil change. Robin called to give me a price and also asked when I would like to pick up my car. He also asked if I wanted my tires rotated for better wear on the good ones. It was ready on time and was sparkling clean on the inside and out! I saw my sales rep, Lauren, when I arrived and received a welcoming hug! The Mini experience is excellent. I'm always treated with respect and courtesy. I highly recommend them to anyone who wants a pleasant buying experience. Bravo! More

Great Experience Mini of Allentown is my dealership of choice and Matt would be the salesperson that I would recommend to anyone. I have purchased 2 MINIs from him an Mini of Allentown is my dealership of choice and Matt would be the salesperson that I would recommend to anyone. I have purchased 2 MINIs from him and have found that he treats you like an individual instead of treating everyone the same. I am the type that likes to get right to the the point when buying a car and he respects and accommodates that but would also go over every little detail if that is what is preferred. He is very knowledgeable about the vehicles and all of the features and is very responsive if you should have any questions. More

Always Outstanding Service at Mini of Allentown My motoring advisor Lauren Leabman, and my Service advisor Robin Cox extended tier one customer service as they always have. I would go nowhere else. My motoring advisor Lauren Leabman, and my Service advisor Robin Cox extended tier one customer service as they always have. I would go nowhere else. More

Prompt and Reliable Service Setting an appt. Online is quick & easy. I was able to get in wihtin the week. The waiting area is comfortable & well appointed with tv, reading mater Setting an appt. Online is quick & easy. I was able to get in wihtin the week. The waiting area is comfortable & well appointed with tv, reading material & beverages. This dealership is filled with friendly sales people & helpful service advisors. I like that the service advisors provide you with a full report of what was done & any recommended service, along with the level of importance of that service. Customer appreciation is clear with special events & the level of quality service. More

Repair and Service Brought my MINI in for tailgate module testing with data being forwarded to the BMW home office. Once data was sent a new tailgate module would be ins Brought my MINI in for tailgate module testing with data being forwarded to the BMW home office. Once data was sent a new tailgate module would be installed. After the module was replaced the car was sent to the body shop for repair . All of the service and repair was handled with the utmost professionalism and I am well pleased with the results. I want to thank Anna from the BMW Regional Office for listening to what happened and taking care of the issue with courtesy and respect. I would also like to thank Robin Cox, my Service Advisor, for handling the car from start to finish; the end results were beyond my expectations. Also, thanks to Lauren Leabman and Keith Rentschler for selling me this great car; I've put 9000+ miles on this car since mid-September and it performed beautifully. More

Unmatched excellence I’ve been happily motoring in my Mini for four years. All of my service and maintenance has been performed at the dealership. Every experience has be I’ve been happily motoring in my Mini for four years. All of my service and maintenance has been performed at the dealership. Every experience has been exceptional. My service advisor has a wealth of knowledge he’s always happy to share and goes the extra mile ensuring a flawless visit. When I pickup my car after servicing it always feels like its brand new again. Not sure how they do that but I’m always smiling. So kudos to the technicians as well. I’ve owned several car brands throughout the years, this car and dealership are hands down the best of the best. Guaranteed I’ll continue to return. Thanks to the whole team! More

Luis! In my 5 years as a Mini owner, Luis has always been extremely considerate and knowledgeable. I trust him with my Mini! You’re in good hand with Lu In my 5 years as a Mini owner, Luis has always been extremely considerate and knowledgeable. I trust him with my Mini! You’re in good hand with Luis! Go Bills! I would be remiss if I did not mention how great Lauren is as well. She made my first Mini experience a great one! Thanks! Brian More

Needed Service Came in with a hesitation problem on our Mini. Needed ignition coils and was told that the problem would be taken care of by Mini. No charge for parts Came in with a hesitation problem on our Mini. Needed ignition coils and was told that the problem would be taken care of by Mini. No charge for parts or labor. More

Consistent excellent service You can rely on their service advisor and techs to provide quality service, fairly priced, with a level of professionalism rarely seen in the automoti You can rely on their service advisor and techs to provide quality service, fairly priced, with a level of professionalism rarely seen in the automotive industry. More