MINI of Allentown

Best experience at an auto dealer by far Matt and everyone else at the MINI of Allentown were great and made our leasing experience the best we've ever had. No pressure at any time and they w Matt and everyone else at the MINI of Allentown were great and made our leasing experience the best we've ever had. No pressure at any time and they went out of their way to look for the best match for us. More

Wonderful experience, great customer service I initially spoke with Jolene via email and then with Lauren in person - both are fabulous. There was no pressure or intense sales pitch, just lots of I initially spoke with Jolene via email and then with Lauren in person - both are fabulous. There was no pressure or intense sales pitch, just lots of information and a very friendly attitude. It was very refreshing to hear a sales person tell me that some of the more expensive options weren't worth it. I very quickly found a car I love, at a great price, and the process was smooth and seamless. I highly recommend Lauren & Jolene! More

Great experience! A wonderful car-buying experience! Absolutely no pressure whatsoever or "take it or leave it" attitude! I downgraded from a truck to a Mini Cooper and A wonderful car-buying experience! Absolutely no pressure whatsoever or "take it or leave it" attitude! I downgraded from a truck to a Mini Cooper and Jolene was just the sweetest salesperson--very knowledgeable when it comes to the Mini product! I drove from 70 miles away one-way to get to MOA and they didnt disappoint. As I said, there was no pressure and I ended up making 3 trips before making the purchase! The paperwork with Rick took a grand total of less than a half-hour! Jolene spent way more time than that showing me all features of the mini and drove me through the service bay as part of the test drive, that was pretty cool. Also got to know Keith, Lauren, and Matt during my time in the showroom...all very enthusiastic Mini employees! Overall great experience, thanks Jolene and MOA! Let's motor! More

Best customer service! My expecting wife and I had the pleasure and honor to meet Robin Cox. From the minute we walked through the service center doors to when we dropped of My expecting wife and I had the pleasure and honor to meet Robin Cox. From the minute we walked through the service center doors to when we dropped off our loaner car, he kept us informed and up to date with everything that was being done. We went in for routine maintenance and he informed us of a possible issue. Long story short he took amazing care of us and exceeded our expectations. After everything was said and done we dropped off our car 3 minutes after closing(bad traffic). After apologizing for being a few minutes late, the woman behind the counter greeted me with disgust, no empathy and what can only be described as really poor manners. She somehow contacted Robin perhaps informing him that we attempted to drop off the loaner and he made it his mission to ensure that we got our car back with car seat back. I look forward to going back to Mini of Allentown for Robin, too bad we can't say the same about the woman behind the counter. More

knowledgeable and respectful sales rep and great service rep Everyone at mini of Allentown was pleasant, but the sales person with whom I worked was very knowledgeable about the cars and very careful to give on Everyone at mini of Allentown was pleasant, but the sales person with whom I worked was very knowledgeable about the cars and very careful to give only accurate information. Most important to me, she had respect for my time and was always appreciative of my interest in the cars and their features. The service reps were just as pleasant, when I dropped in without appointments because nails got in two of my tires. Luis made a special call to see if my tire would be covered under warranty and they agreed to cover it which resulted in be getting a brand new tire. More

Excellent experience! Knowledge, patience, great attitude - all sum up my awesome sales person: Jolene at MINI of Allentown. By far, the best car buying experience I've ev Knowledge, patience, great attitude - all sum up my awesome sales person: Jolene at MINI of Allentown. By far, the best car buying experience I've ever had. More

Easy and stress free I never felt like I was being pushed into something I didn't want when I visited mini on three different occasions. Matt helped me figure out exactly I never felt like I was being pushed into something I didn't want when I visited mini on three different occasions. Matt helped me figure out exactly what I wanted in my mini and was very patient throughout the process.. the customization is quite limitless when it comes to minis! More

Great all around experience Jolene made the process seem easier than I have experienced in the past when buying new cars. Great job on addressing the isues I raised. Jolene made the process seem easier than I have experienced in the past when buying new cars. Great job on addressing the isues I raised. More

Great customer service This dealer has great customer service and will help you with any type of problem your car may be having in the best way they can. I definitely recomm This dealer has great customer service and will help you with any type of problem your car may be having in the best way they can. I definitely recommend! More

Joline Tang a great sales experience. From the moment Jolene stepped up and introduced herself up to the time we drove away in our car. We were her only concern. Everything else could wa From the moment Jolene stepped up and introduced herself up to the time we drove away in our car. We were her only concern. Everything else could wait. She was the best dealer salesperson we ever had. If I ever buy another car I will only deal with her. More