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MINI of Allentown

Allentown, PA

4.9
1,997 Reviews
At MINI of Allentown, we’re proud to be recognized as Cars.com’s 2025 United States MINI Dealer of the Year and Pennsylvania Dealer of the Year for 14 consecutive years. Conveniently located in the Lehigh Valley near the intersections of I-78, Route 22, Route 309, and the Pennsylvania Turnpike, we serve MINI drivers throughout Eastern Pennsylvania with a reputation built on trust, transparency, and long-term relationships. As part of the family-owned Sloane Automotive Group, we’re also the only MINI dealer in Pennsylvania with a BMW Certified Collision Center, giving our customers one convenient place for everything from routine maintenance to collision repair. Whether you’re shopping for your next MINI or visiting for service, our team is here to make the experience simple, professional, and enjoyable. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re committed to delivering the kind of experience customers can count on for the long haul.
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4600 Crackersport Road

Allentown, PA

18104

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Showing 1,997 reviews

August 15, 2015

Super Happy with our MINI surprise! We visited your dealership with no intention of buying a car. Lauren Leabman assisted us, explaining everything we could have possibly wanted to know More

by birthdaygift-watchout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
August 07, 2015

Great MINI Experience Came in cold one evening to see a car that I knew they had in stock. Met Jolene on the lot, and she gave us a quick tour of the current stock, then p More

by mr. zero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman, Jolene Qiaoling Tang
August 06, 2015

Service department I've had two experiences at this service department and both have been unprofessional and extremely unpleasant. The service department manager Luis is More

by Flight girl7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Rodriguez
Aug 07, 2015 -

MINI of Allentown responded

Thank you for taking the time to voice your concerns. I hope you will accept my apologies for your dissatisfaction. Please feel free to contact me personally, if there is something I can do for you. If you would be kind enough to contact me, I would love to hear the details of your concerns so I may address them personally both with you, and internally. You can reach me at 610-820-2950. I am often away from my desk, so if you miss me, please leave me a message with your number and a convenient time to return your call. Your comments and concerns are important to us at MINI of Allentown. Sincerely; Bill Stoeckel General Manager MINI of Allentown

Aug 20, 2015 -

MINI of Allentown responded

We're sorry our efforts to help you with a service contract obtained from another dealer caused you so much distress. I reached out to you several times by email, and with voice messages to try and discuss your concerns. I would love to talk with you about it. Please feel free to contact me, or stop in so I can assist you in anyway possible.possible. If you feel one of our staff members was disrespectful to you I can assure you it was not intentional. We occasionally run into situations with aftermarket service contracts which restrict our ability to provide service at the level our customers expect. We understand you were put in a difficult position by your contract provider. We also were frustrated by the difficult situation which was created elsewhere. I hope you will give us another opportunity to serve you. Bill Stoeckel, General Manager

August 04, 2015

Great Mini Purchase Experience Jolene was very helpful in all aspects. She worked hard to make sure we were happy! We are very satisfied with our experience at MINI of Allentown. More

by Happy miniowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Qiaoling Tang
August 04, 2015

Service and advice at its best Jolene went above and beyond, when I began my search for a pre-owned Mini Cooper. She sent updates with new arrivals and checked in regularly, without More

by Larahint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Qiaoling Tang
July 16, 2015

awesome I always hated going to buy cars- it always seemed the process took forever. Then I had kids and hated going even more! We bought a pre-owned car at More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qaioling (Jolene) Tang
July 14, 2015

Helpful dealer! When I first went to Mini of Allentown. I met Jolene and I am so lucky that she really know my needs and we had pleasant conversation. After then, she More

by Freckleberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Tang
July 01, 2015

Our First Mini Cooper S Our experience was a very pleasant one. Lauren was quick to respond to our inquiry. She answered all of our questions and was friendly, patient, and More

by mrsobrien
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
June 08, 2015

AWESOME!! Very friendly staff. Quick, efficient service. Test drove a car, decided to by it and was out of the dealership within 2 hours! QUICK SERVICE More

by June#25th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
March 05, 2015

2015 MINI 4 Door Purchase Lauren Leabman and the rest of the staff were very friendly and extremely helpful and knowledgeable. Lauren has an obvious passion for the product th More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman, Elyse Greim
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