MINI of Allentown

Mike was very helpful during time we worked with him. My daughter has been pining for a MINI since she was 13 and the time had come for her to have her own car for her summer internship and nothing would do daughter has been pining for a MINI since she was 13 and the time had come for her to have her own car for her summer internship and nothing would do but a MINI. She and my husband visited the Mike Aumann at the dealership over the Christmas college break and talked about the car she would like. She corresponded by email with Mike over the next couple of months to decide on the car and when she was ready to order Mike hade a car on the lot that fit her criteria. Mike suggested my husband and I visit the dealership to ok the car which we did and then picked it up a couple of weeks later to be tucked away in our garage awaiting our daughter's return. She is very excited. The car is beautiful and I had the fun of driving it back home. Mike was very helpful showing us all about the car and has offered to show Allison again when she returns. We couldn't have asked for better service. Thank you. More

Excellent buying experience with Matt Murphy. He was very knowledgeable about the product, answered all my questions but was never pushy in the least. A great experience! very knowledgeable about the product, answered all my questions but was never pushy in the least. A great experience! More

Lauren is a sweet girl and an awesome person. She is excellent at her job and probably the best salesperson I have had. I only wish more people were like her. excellent at her job and probably the best salesperson I have had. I only wish more people were like her. More

These guys FREAKING ROCK! My husband and I purchased our first Mini 8 months ago from Matt, and had to come back and get another one! We absolutely love this dealership and the people who work there! Matt w first Mini 8 months ago from Matt, and had to come back and get another one! We absolutely love this dealership and the people who work there! Matt was wonderful as usual and the girls, Elyse and Mary in Finance were awesome. We always refer people to these guys and will continue to do so for EVER! Thanks again for such a wonderful experience and a great time. Keep ROCKING GUYS! Cheers More

Overall I had a very good experience, Lauren was very professional and easy to work with. I felt like we worked well together on price and got to a point that I felt was fair. professional and easy to work with. I felt like we worked well together on price and got to a point that I felt was fair. More

I was really interested in a Mini. Went to dealership and walked around for 25 minutes. No one said anything to me. No one else was in showroom. I finally walked to Mary Smith's office and asked for a manage walked around for 25 minutes. No one said anything to me. No one else was in showroom. I finally walked to Mary Smith's office and asked for a manager. She told me she was and was there a problem. Yes I said. Are you interested in taking care of a potential new customer. She went and located Lauren to handle my questions and take me on a test drive. Very knowledgeable sales person. Nice ride. Probably would have needed to order a new one for me. I was willing to wait. Came back 5 days later with my wife and my trade. Lauren took my wife for a ride. My wife was impressed. Suggested they look to possibly locate one close to my needs. She said she would on Monday (it was Saturday) and the showroom again was empty of potential customers. I said did they want to look at my trade in since I had it with me. Lauren said no, not until I was ready to place an order. Well, it WAS my 2nd visit. My wife was with me a liked the car too. But Lauren appeared not to be ready to "sell" me a car nor look for one for me. On Monday she never called with what was in inventory, if any. On Tuesday I called for Lauren only to be told she was on her day off. I later spoke with another sales person and suggested that someone needed to get back to me by 2PM and this is what I was thinking about as far as a discount and trade in value. No one called me back. Later, after 2PM I again called and spoke to the other salesperson and he was surprised that no one called me. I agreed to show up the next day with my trade again. But the next morning before I left my house Lauren called to tell me that they were no where near the amount I was looking for my trade in (which they never looked at) and no where near the discount I was asking for. In fact since the day before when I spoke in the afternoon with the other sales person and told him what another car dealer was offering me for my trade he suggested I "sell the car to that dealer and bring the money to the table." So I was ready to buy, they were not ready to consider any form of deal. Almost like the expression, "You don't want to buy a car do you!" (statement, not a question) Be prepared to pay list price and a low trade if you go. More

Lauren was a true delight to work with in the car buying process. What is usually a very grueling process was in fact an excellent experience that resulted in a very good deal for us. She has a true passio process. What is usually a very grueling process was in fact an excellent experience that resulted in a very good deal for us. She has a true passion for the Mini and it shows and it's contagious. My compliments. More

The biggest reason I gave the ratings I doid= above is for the fact at the end of my purchase I felt the people I worked with could be considered as friends comepared to just people I bought a car off of. for the fact at the end of my purchase I felt the people I worked with could be considered as friends comepared to just people I bought a car off of. Amazing service, and very Helpful. Mike Aumann was a pleaser working with. After the sale, the customer servie has contunied with great serive. More

The process of buying a new vehicle is, for me anyway, a slow and torturous one, filled with some shady salespeople and then some good ones too. Lauren Leabman, my Motoring Advisor at MINI of Allentown, fa slow and torturous one, filled with some shady salespeople and then some good ones too. Lauren Leabman, my Motoring Advisor at MINI of Allentown, falls into a third category which is exceptional! Lauren was super friendly and very enthusiastic! You can tell she loves her job. Lauren was never pushy she just let me be wowed by this superb vehicle ( a MINI hardtop S ). We discussed the available stock and I decided to custom order my vehicle, not a problem! Lauren guided me through this process and kept in touch as my car was being assembled, through ocean transport and up to dealer delivery. Lauren was always available to answer questions and help me in any way possible, even after the sale! Price negotiations went very smoothly and I felt that I got a good deal. When it came time to pony up the dough, Elyse Greim, MINI's Finance Coordinator, was wonderful to work with! She shares Lauren's enthusiasm and made the whole transaction, well gosh darn it, FUN!! I must also mention Rob Migliaccio, MINI's Service Manager, who went above and beyond to ensure my vehicle was in tip top shape! Even though I live 70 miles from this dealership, NO ONE will ever touch this car except for Rob and his crew! Overall, 11's for everyone, they were all outstanding to work with!!! Oh and as for the car...you've got to test drive a MINI!!!!!! John M. Clark's Summit, PA More