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MINI of Allentown - Service Center

Allentown, PA

5.0
537 Reviews

537 Reviews of MINI of Allentown - Service Center

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December 13, 2017

Prompt and Reliable Service Setting an appt. Online is quick & easy. I was able to get in wihtin the week. The waiting area is comfortable & well appointed with tv, reading mater More

by Sarah11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2017 -

MINI of Allentown responded

Sarah11! We are very please to hear you appreciate our accommodations here at MoA. We try to keep the place open, friendly and comfortable. Thanks for the kind words of Robin and the Service team. We are proud of them and they do a great job as you stated. Thanks once more and we'll be here when you need us again! Motor On!

December 12, 2017

Excellent Service I recently purchased a used Mini Countryman. Come to find out it had a number of issues with it. I took my vehicle to Mini of Allentown to have it ch More

by Minilover78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2017 -

MINI of Allentown responded

Minilover78: Thank you for your kind words of Luis Rodriguez. Coming from a dealership "insider", your words mean that much more. Luis does a tremendous job for us and has been doing so for over 17 years! He's among the best out there and we are proud to have his expertise. Thanks again, and we'll keep an eye out for you when it's time to move into another. Motor On!

December 12, 2017

Unmatched excellence I’ve been happily motoring in my Mini for four years. All of my service and maintenance has been performed at the dealership. Every experience has be More

by 11sherri63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

MINI of Allentown responded

11sherri63! Thanks for trusting our team with your MINI! Luis and the team do a great job and we are very proud of all of them. It's no wonder 3 of our Master Techs were invited to the Pit Crew for the JCW Racing Team, and assisted in a historic win at Watkins Glen this past summer. Thanks again for your business and we will be here whenever you need us. Motor On!

December 09, 2017

Robin was great The check engine light on my 2011 MINI Cooper S came on during my commute in to work on Weds. I called MINI of Allentown and they were able to get m More

by bradmoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2017 -

MINI of Allentown responded

bradmoul! Thanks for the kind words of our Serv Advisor Robin. He does a great job for us here at MoA and we are thankful to have him! Being a MINI owner and driver himself, he really "gets it" and goes out of his way to be informative and helpful. Thanks again and we'll keep an eye out for you in Feb! Til then, Motor On!

June 24, 2017

Best customer service! My expecting wife and I had the pleasure and honor to meet Robin Cox. From the minute we walked through the service center doors to when we dropped of More

by aguzman1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady at Daniels BMW, not pleasant.
Jun 29, 2017 -

MINI of Allentown responded

aguzman1986! Thank you for the kind words of our Service man Robin Cox! He is as you described, takes amazing care and really does all he can. With regrets, we also take your honest feedback to heart. :( Rest assured we receive the constructive criticism as "teachable moments", and will use it to be better. Thank you again and we'll look forward to seeing you soon, in the meantime, Motor On!

June 19, 2017

Great customer service This dealer has great customer service and will help you with any type of problem your car may be having in the best way they can. I definitely recomm More

by Jam1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2017 -

MINI of Allentown responded

Jam1234! Thanks for the shout out! Appreciate your words and business, and will hope to see you again soon. Motor On!

April 19, 2017

Out with the old, in with the new(er)! We brought our MINI in for a recall service task and ended up leaving with a newer vehicle. Matt is very knowledgeable of the units he sells. He not o More

by trickylace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2017 -

MINI of Allentown responded

trickylace! So glad to hear your recent service visit lead you to a new(er) MINI to love! Also glad to hear you appreciated our "no pressure" style and professional approach. Both Matt and Luis are awesome ambassadors of what we strive to do here everyday. (Luis has been with us for like 18 years, which is really weird seeing how he's only 30 something!) Matt, continues to show us why he's a MINI Top Performer. We are proud as heck of them both! Thanks again and enjoy your new(er) MINI!

February 21, 2017

Getting an issue resolved Getting work done to my mini this month. Hopefully the car is drivable again. They're friendly, helpful and will take care of your mini. More

by Organization929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2016

Best salesperson ever! Lauren was hands down the best salesperson we have ever encountered. So pleasant and bubbly and upbeat. Will have no hesitation in purchasing from Lau More

by Minibrit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2015

Service Department From my personal dealings with the service department, I believe that Luis Rodriguez and Ryan Gavazzoni are doing a great job in the service departmen More

by Big Dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Gavazzoni, Ryan Wiegand
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