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MINI of Annapolis

Annapolis, MD

4.8
432 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 432 reviews

February 16, 2026

Justin the service advisor is awesome Mika the service tech gave a thorough vehicle inspection report, including recommended items that need addressed. Great waiting area ,l More

by Reddog003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin (service advisor)
February 16, 2026

Always wonderful. Very pleased with service hours on Saturday. Able to change battery on maintence visit. More

by bjudge_uscg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BMW service desk for Mini
February 13, 2026

Always so friendly and professional. Love it here! They are great about communicating as well! More

by mjschisler
Recommend Dealer
Yes
Employees Worked With
Service Department gentleman at the desk. 1
Feb 15, 2026 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2026

MINI of Annapolis is excellent in service and sales. Bryan in the service department has provided exceptional customer service since my purchase in 2023. From the diagnostic evaluation to understanding More

by lhprcreate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 15, 2026 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Went above and beyond to shovel out cars that were buried in snow for us to look at and test drive. More

by Osbornbri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parsa Akbari
Feb 06, 2026 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2026

I love mini cooper and his car is great for driving around for daylight savings gas money , Tyler was very patient and helpful. More

by Minyshawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cardarelli
Jan 30, 2026 -

MINI of Annapolis responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

January 23, 2026

The staff at Mini Annapolis is awesome. I purchased my first Mini Cooper with them in 2022 and today they got me into a newer model with all the bells and whistles. I can’t say enough about More

by pajames817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown
Jan 24, 2026 -

MINI of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 22, 2026

Brian is great at customer PR & delivery! This is the 2nd time I have dealt with him and. E side the 1st experience was so good I requested him again! More

by stewartbob1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 22, 2026 -

MINI of Annapolis responded

Hi, thanks for your praise and kind comments about Brian. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2026

No complaints, good facility, good service, not a lot of pointless waiting. Their vending machines are a bit pricey though. More

by Betternotsellmyinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jan 21, 2026 -

MINI of Annapolis responded

Thank you for your positive feedback! We're thrilled to hear that you enjoyed our facility and services. We appreciate your feedback about our vending options and will take it into consideration. We hope to see you again soon! MINI of Annapolis management team

January 14, 2026

It’s expensive to get a MINI worked on & the dealership is 2 hours from where we live. However, they did a great job of communicating the diagnosis, the charges & the progress of the repairs. Well d More

by dwags1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody?
Jan 15, 2026 -

MINI of Annapolis responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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