MINI of Annapolis

Very nice people and respectable got right on my vehicle and took care of it like a champ. Very high recommended thank you. and took care of it like a champ. Very high recommended thank you. More

Only giving 5 stars because Christian was awesome. Overall purchase was actually quite smooth despite little flexibility on the dealerships end. And felt kind of rushed through the processs. Do not fe Overall purchase was actually quite smooth despite little flexibility on the dealerships end. And felt kind of rushed through the processs. Do not feel as if we were completely heard or shown all of the options we had asked for. We were only shown options that the dealership felt would work for us. All in all we left with a vehicle we are happy with. Now we are having difficulty with the registration. We have purchased many cars in Maryland and have registered them out of state without issue until now, for some reason they are insistent that we register the car in Maryland when as military we are not required to. We provided them with the links for the Florida registration process for military and the tax exemption but still got some kickback. Again, not sure we are being listened to. More

Called with an emergency. I got same day service. I am very satisfied and grateful. I got same day service. I am very satisfied and grateful. More

Best dealership on the east coast! Willing to go to any length to make sure customer is happy very pleased overall! Willing to go to any length to make sure customer is happy very pleased overall! More

We have been there twice now and both times people were very friendly and service was completed in time quoted. We plan to go back. very friendly and service was completed in time quoted. We plan to go back. More

This dealership is top notch! In a world that is losing its customer service skills, going yo this dealership is like stepping back to a time when businesses cared about their cu In a world that is losing its customer service skills, going yo this dealership is like stepping back to a time when businesses cared about their customers. Everyone was friendly and attentive. Roberto was my salesman and he was an absolute pleasure to work with. He took the stress out of buying a new car and made the day fun and easy. He answered all of my questions and genuinely enjoyed talking about the car with me. More

Had recall appointment Trent and went as smooth as can be!! Was pleased with comforts of the waiting room area(drinks/snacks). Lastly, once recall inspection completed wasn’t pushed to purchase or fix o be!! Was pleased with comforts of the waiting room area(drinks/snacks). Lastly, once recall inspection completed wasn’t pushed to purchase or fix other problems that my 08’MCS could use. Yes, it’s an older car with almost 190k miles but it’s mine and still puts a smile on my face whenever I drive it. More

Mini of Annapolis is a very efficient service provider and I appreciate the awesome service plans like the one I used today for 3 years of oil changes for $225! Sweet. and I appreciate the awesome service plans like the one I used today for 3 years of oil changes for $225! Sweet. More

Consistent, diligent, quick to correct errors if one is made, fair price on cars, explanations on what costs were of service and labor… I’ve been with this dealership 17+ years & my second mini… made, fair price on cars, explanations on what costs were of service and labor… I’ve been with this dealership 17+ years & my second mini… More

The Service Dept has professional reps that took care of my vehicle very quickly. Highly recommended . my vehicle very quickly. Highly recommended . More