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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.9
244 Reviews
Call Dealership (855) 997-0436

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 244 reviews

April 22, 2024

The dealership was easy to locate, presentable on the inside. I was greeted by a sales person who was very professional and knowledgeable More

by gbonaparte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan Teel, Alexis Thompson
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Helpful
April 20, 2024

Brian delivered excellent customer service. He kept me informed on the status of my vehicle. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian moreno
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Apr 23, 2024 -

MINI of Annapolis responded

It's fantastic to hear that you had a great experience and that Brian provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

Everyone at Mini of Annapolis is professional and helpful. The dealership is clean and comfortable if you wait for your car. The new video text sent explaining what the mechanic has done and the cond More

by Klkona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Apr 20, 2024 -

MINI of Annapolis responded

We're thrilled to hear about your positive experience at Mini of Annapolis! Our team strives to be professional and helpful to all our customers, and we're glad that you found our dealership clean and comfortable while waiting for your car. The new video text feature is indeed a great addition to our service department, and we're pleased that you appreciate it. We're here to ensure your continued satisfaction with our services!

Helpful
April 15, 2024

Fabulous customer service and always do what is right not what will make money Treat women with respect !!!! More

by cqaasq1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
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Apr 17, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had a fabulous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

The dealership was SUPERB! Everyone was extremely helpful and courteous! There is nothing that we asked for or about that was not immediately taken care of! More

by vivspencer257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Apr 11, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had a superb experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

Fantastic customer service. Very easy to make an appointment and I love the video they text of your car on the lift during the service inspection. Thank you! More

by Christina.nalio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Apr 11, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 05, 2024

Excellent, professional and timely service, with easy scheduling. Well equipped waiting room area to wait in while maintenance is performed. Video of inspection is a nice touch. More

by Heronjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Schweitzer
Report | Print
Apr 10, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 04, 2024

Great service . Truly a professional who greeted us and made certain the car was serviced appropriately. He made certain that the car had enough charge to return h More

by Linda_williams2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Report | Print
Apr 09, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 04, 2024

Found my perfect car and went through all the rigmarole in record time, thanks to the caring and efficient staff! So far so good!! More

by Cloudshe
Recommend Dealer
Yes
Employees Worked With
Ronaldo brown
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Apr 09, 2024 -

MINI of Annapolis responded

That's wonderful news! We're thrilled that you found your perfect car and had such a positive experience with our caring and efficient staff. We're here to ensure that everything continues to go smoothly for you!

Helpful
April 01, 2024

Service was excellent. Respnse to fixing my battery was fast. Service people were very pleasant and easy to work with. More

by ddratter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Apr 05, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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