MINI of Annapolis
Annapolis, MD
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Very easy to do business with. Sales & finance people very nice no pressure. I live 2 hours away on the eastern shore and they delivered the car. Great service!! Sales & finance people very nice no pressure. I live 2 hours away on the eastern shore and they delivered the car. Great service!! More
Responsive and service/customer oriented. Both sales and service personnel are ready to help. I’ve been. Customer for almost a decade. Both sales and service personnel are ready to help. I’ve been. Customer for almost a decade. More
I have had Minis serviced at three dealers in the DC / Annapolis area and Mini of Annapolis is by far the best - I don’t mind driving from DC to obtain servicing. Annapolis area and Mini of Annapolis is by far the best - I don’t mind driving from DC to obtain servicing. More
The waiting area and always clean and inviting with various spaces whether you have to do work on a laptop or sit on the couch to watch some tv while you wait. The staff is so courteous and does a grea various spaces whether you have to do work on a laptop or sit on the couch to watch some tv while you wait. The staff is so courteous and does a great job keeping you informed about your vehicle’s progress. More
I took my car in for routine service. The employees were friendly and the service was fast and efficient. I highly recommend BMW Mini in Annapolis! The employees were friendly and the service was fast and efficient. I highly recommend BMW Mini in Annapolis! More
I have never been disappointed at the mini of Annapolis service department. They are prompt, helpful, do good work, and make sure the customer is satisfied. In particular, the service representative, Brya service department. They are prompt, helpful, do good work, and make sure the customer is satisfied. In particular, the service representative, Bryan, has made these visits almost completely tolerable, even if the cost to repair my mini is high. He goes the extra mile to make sure that my car and its owner are taken care of. Kudos to the Annapolis dealership for hiring such good people. More
The dealership is always professional and Robert, the service technician, is always courteous, goes above and beyond to assist me, professional and honest. His demeanor upon greeting me when I walk is p service technician, is always courteous, goes above and beyond to assist me, professional and honest. His demeanor upon greeting me when I walk is pleasant and reassuring. More


