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MINI of Annapolis

Annapolis, MD

4.8
415 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 415 reviews

November 12, 2025

Excellent and prompt personnel at MINI of Annapolis. Always helpful and good at answering mundane questions. Very good place. More

by jenifer emley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membreno
Nov 13, 2025 -

MINI of Annapolis responded

Jenifer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2025

Responsive and service/customer oriented. Both sales and service personnel are ready to help. I’ve been. Customer for almost a decade. More

by ncgood1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory - service, Christian, sales
October 28, 2025

Fast and efficient service with friendly and knowledgeable staff. The waiting room is also comfortable. More

by PatrickH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Oct 30, 2025 -

MINI of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Annapolis! Please don't hesitate to reach out to us if there's anything more we can do!

October 27, 2025

I have had Minis serviced at three dealers in the DC / Annapolis area and Mini of Annapolis is by far the best - I don’t mind driving from DC to obtain servicing. More

by peter.jost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 29, 2025 -

MINI of Annapolis responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2025

The waiting area and always clean and inviting with various spaces whether you have to do work on a laptop or sit on the couch to watch some tv while you wait. The staff is so courteous and does a grea More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Bryan
Oct 27, 2025 -

MINI of Annapolis responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2025

I took my car in for routine service. The employees were friendly and the service was fast and efficient. I highly recommend BMW Mini in Annapolis! More

by kbdorn71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Cory
Oct 20, 2025 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2025

I have never been disappointed at the mini of Annapolis service department. They are prompt, helpful, do good work, and make sure the customer is satisfied. In particular, the service representative, Brya More

by fernbeuphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 15, 2025 -

MINI of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bryan here at MINI of Annapolis! Thank you again, and have a fantastic day!

October 03, 2025

The dealership is always professional and Robert, the service technician, is always courteous, goes above and beyond to assist me, professional and honest. His demeanor upon greeting me when I walk is p More

by Jybeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 04, 2025 -

MINI of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2025

Took my car in for routine oil change and they did the oil change and replaced the micro filter very quickly. Fast and easy. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 03, 2025 -

MINI of Annapolis responded

Hi Joe, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2025

This mini dealership provides great service! Repairs and services are always done quickly and thoroughly. There are usually deals and specials offered frequently which help with the cost. There More

by Devyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 28, 2025 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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