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MINI of Annapolis

Annapolis, MD

4.8
408 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 408 reviews

October 03, 2025

The dealership is always professional and Robert, the service technician, is always courteous, goes above and beyond to assist me, professional and honest. His demeanor upon greeting me when I walk is p More

by Jybeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 04, 2025 -

MINI of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2025

Took my car in for routine oil change and they did the oil change and replaced the micro filter very quickly. Fast and easy. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 03, 2025 -

MINI of Annapolis responded

Hi Joe, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2025

This mini dealership provides great service! Repairs and services are always done quickly and thoroughly. There are usually deals and specials offered frequently which help with the cost. There More

by Devyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 28, 2025 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2025

Tyler was very thorough and informative on the sale of my vehicle. It was a pleasure doing business with him More

by catheykaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 28, 2025 -

MINI of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2025

Great customer service and great communication from my salesperson. Reberto made my experience smooth and welcoming! More

by Irene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reberto
Sep 22, 2025 -

MINI of Annapolis responded

Hi Irene, we're happy to hear you had such a positive experience with Reberto! We hope you have a great day!

September 09, 2025

Very nice people and respectable got right on my vehicle and took care of it like a champ. Very high recommended thank you. More

by Mikeradivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory was the service guy very polite and nice
Sep 12, 2025 -

MINI of Annapolis responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

Only giving 5 stars because Christian was awesome. Overall purchase was actually quite smooth despite little flexibility on the dealerships end. And felt kind of rushed through the processs. Do not fe More

by Kjcuti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 12, 2025 -

MINI of Annapolis responded

Thank you for taking the time to share your experience with us. We are glad to hear that Christian made a positive impression and that you are happy with your new vehicle. We also understand your concerns about feeling rushed, the options presented, and the challenges with registration. Your feedback is very important to us, and we will be reviewing this with our team to ensure we are listening closely and providing the best possible support. Please don’t hesitate to reach out to us directly so we can assist you further with your registration. MINI of Annapolis, 410-349-9312

September 04, 2025

Called with an emergency. I got same day service. I am very satisfied and grateful. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan was great as usual.
Sep 08, 2025 -

MINI of Annapolis responded

Hello Elizabeth, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2025

Best dealership on the east coast! Willing to go to any length to make sure customer is happy very pleased overall! More

by cardarellityler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cardarelli
Sep 02, 2025 -

MINI of Annapolis responded

Hi, thank you so much for your positive comments about MINI of Annapolis! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2025

We have been there twice now and both times people were very friendly and service was completed in time quoted. We plan to go back. More

by Carbill212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 01, 2025 -

MINI of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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