MINI of Annapolis

Service diagnosed an unexpectedly difficult electrical issue that was causing headlight problems. It took some detective work, but it appears that all is well. Thanks for getting to the bottom of the my issue that was causing headlight problems. It took some detective work, but it appears that all is well. Thanks for getting to the bottom of the mystery! More

Service department and service area are excellent. They keep you informed and wile you wait there are free drinks and snacks. They keep you informed and wile you wait there are free drinks and snacks. More

I went to have my tire looked at because I got a low tire notification. The dealer found a screw in my tire and charged me $300 to fix it. I waited there for two hours. Only to get in my car today and get th notification. The dealer found a screw in my tire and charged me $300 to fix it. I waited there for two hours. Only to get in my car today and get the same notification that the SAME TIRE is low. I don’t know if they failed to change the tire or gave me a new tire with no tire pressure. Either way, this is AWFUL service. More

Great service - got my car back to me in a relatively short amount of time based on the amount of repair needed short amount of time based on the amount of repair needed More

Both Bryan and Corey provide first class customer service. They take the time to explain to you what is wrong with your car and give you options. Also they inform you about the specials that are bein service. They take the time to explain to you what is wrong with your car and give you options. Also they inform you about the specials that are being offered. More

Very organized with good communication by knowledgable staff in the Mini service department Well organized digital approval process with video walk around regarding car repair items. staff in the Mini service department Well organized digital approval process with video walk around regarding car repair items. More

The staff is really Friendly and they will work with you to get your car asap. to get your car asap. More

It was quick to get my mini serviced. I was in and out in about an hour! I was in and out in about an hour! More

The sales experience was seamless. It was easy to schedule the test drive, the sales staff was knowledgeable, and the transaction was completed quickly and easily. It was easy to schedule the test drive, the sales staff was knowledgeable, and the transaction was completed quickly and easily. More

Ease in scheduling appointment; courteous, friendly and professional service advisor, minimal wait time. Provided with upcoming service for planning purposes. professional service advisor, minimal wait time. Provided with upcoming service for planning purposes. More