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MINI of Annapolis

Annapolis, MD

4.8
366 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 366 reviews

December 08, 2023

I always receive excellent service from Mini of Annapolis as I received today. Service managers are outstanding and have great mechanics that work on the mini. More

by Tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Membreno
Dec 12, 2023 -

MINI of Annapolis responded

That's wonderful to hear! Consistently receiving excellent service from Mini of Annapolis speaks volumes about our dedication to quality service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

MINI of Annapolis serviced my <1 year-old MINI today. I leased my MINI from the Alexandria location since I was living in DC at the time, so this was my first visit there. They were so fast and I loved h More

by DrCAT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Dec 13, 2023 -

MINI of Annapolis responded

An efficient and pleasant experience at MINI of Annapolis! The use of technology for inspection updates and the overall quick service adds value. It's wonderful to hear you had such a positive visit and would recommend us based on that! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Dec 16, 2023 -

DrCAT responded

Thank you! Really appreciated the great service! :)

December 05, 2023

Mini of Annapolis is a class act. Prompt reminders when service is due. Impeccable And professional service. Highly recommend. The valet service a nice touch and super time saver. More

by Laura
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Dec 06, 2023 -

MINI of Annapolis responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Christian was a great salesman he helped me quickly get through the process and was very knowledgeable about the car I bought! More

by shaferphoebe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 06, 2023 -

MINI of Annapolis responded

Congratulations on your new vehicle! We are thrilled that Christian provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 01, 2023

Five-star service every time. I went in because my 2023 MINI Clubman alerted me to routine maintenance needed. Met up with Bryan, my Service Advisor, he is the absolute BEST EVER! More

by MINIJacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan M.
Dec 06, 2023 -

MINI of Annapolis responded

We are thrilled to hear your experience at MINI of Annapolis with Bryan was exceptional! Bryan's thoroughness in providing a comprehensive video inspection breakdown of your vehicle, along with the speediness of the service completed in less than 90 minutes, truly made a difference. It's fantastic that you've consistently received stellar service each time you've visited. The attention to detail and the effort to keep you informed about your vehicle's condition are commendable. Given that this is your fourth MINI, it's evident that the dealership and Bryan have earned your trust and loyalty. Thank you for your loyalty and buisness!

December 01, 2023

Very customer friendly, helpful and efficient. Sales person was excellent! Vehicle delivery was exactly as promised. More

by Chh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Dec 06, 2023 -

MINI of Annapolis responded

We are thrilled to hear that you had an efficient, helpful, and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

My sales person Christian was knowledgeable and had great customer service skills. He even stayed late after closing to allow me to pick up my car. More

by KimberlyC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Owens
Nov 30, 2023 -

MINI of Annapolis responded

Congratulations on your new vehicle! We are thrilled that Christian provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 26, 2023

Made an appointment online and showed up the next day for an oil change and new battery. I was in and out within hour and a half. Able to use a coupon and treated very nicely. Thanks!! More

by Melissa Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert?
Nov 30, 2023 -

MINI of Annapolis responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

I purchased a 2021 Mini Cooper S from Mini of Annapolis. Christian Owens was the salesman that helped me through the entire purchasing process. Very professional & walked me thru the process since I live More

by Love My Mini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Owens
Nov 30, 2023 -

MINI of Annapolis responded

Congratulations on your new vehicle! We are thrilled that Christian provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 17, 2023

Took car in for first service. I had to wait so was delighted with the efficiency of the service dept More

by rcholli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Schweitzer
Nov 21, 2023 -

MINI of Annapolis responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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