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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
352 Reviews
Call Dealership (855) 997-0436
View Awards

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 352 reviews

September 15, 2023

Easy to make appointment. Show up. Great waiting area. Fast and painless! Too bad I don’t need more service. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor 653438
Report | Print
Sep 19, 2023 -

MINI of Annapolis responded

We're pleased to hear that scheduling an appointment was easy. We are thrilled that you had a great experience while waiting, making it fast and painless. While we appreciate your kind words.

September 12, 2023

I’ve used this dealership for over 10 years and their service has always been spot on. It’s done right in a timely fashion, with my car washed for delivery. I highly recommend them. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan membreno
Report | Print
Sep 24, 2023 -

MINI of Annapolis responded

Thank you for your continued loyalty and for taking the time to share your positive experience with us. We're thrilled to have had the opportunity to serve you for over a decade, and we truly appreciate your trust and support. We look forward to providing you with exceptional care during your future visits.

September 01, 2023

Helpful, Easy to work with, can’t say enough about Grant, made you feel important! More

by Slimjam49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Maurer
Report | Print
Sep 06, 2023 -

MINI of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 30, 2023

Bryan was very helpful and knowledgeable. He gave me options and showed me the probable cause of my car’s issue. More

by razzle96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Sep 04, 2023 -

MINI of Annapolis responded

We are thrilled that Bryan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 24, 2023

Great service and friendly customer advisor. I always have a great experience when I come for service. More

by jmclaybrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Aug 26, 2023 -

MINI of Annapolis responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 16, 2023

Kept me updated about the progress of my car. The service was prompt and easy to make. More

by Udachi.chima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Aug 18, 2023 -

MINI of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 16, 2023

When I called the service department to check status on my service. it was totally impossible to get ahold anyone on the phone. The phone system is terrinle and very frustrating. The robot just keep More

by lloydj
Recommend Dealer
No
Employees Worked With
Robert K
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August 14, 2023

Always awesome service. Employees are very helpful and courteous. I drive an hour away for their services. More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Schweitzer
Report | Print
Aug 26, 2023 -

MINI of Annapolis responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 10, 2023

Everyone was clear and concise, they showed me what I wanted to see and explained everything about each feature More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot
Report | Print
Sep 01, 2023 -

MINI of Annapolis responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 09, 2023

Friendly, informed, efficient service - place is great for working while waiting for your car. And my car was sparkling once done! More

by Jrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Aug 14, 2023 -

MINI of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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