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MINI of Annapolis

Annapolis, MD

4.8
352 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 352 reviews

April 01, 2025

Jen in the Service department was very helpful in getting my bill straightened out. The service on my MINI was completed right on time. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Jen
Apr 05, 2025 -

MINI of Annapolis responded

Hi Gail, we're happy to hear you had such a positive experience with Jen! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2025

Always honest, attentive, and fair. This is the 6th car I have bought from BMW Annapolis! More

by larryaleonard2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot Lind
Apr 05, 2025 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2025

Very professional, awesome staff, and very efficient, maintenance was performed on my vehicle promptly, and was washed and cleaned ready to go!! More

by Virg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Sean Peria
March 28, 2025

The entire experience was top notch. From the ease of purchase to the customer service. My Salesperson Roberto was knowledgeable and guided the entire process from the sale to the follow More

by BMWGUY007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Brown and Nadia Bano
Mar 29, 2025 -

MINI of Annapolis responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2025

Bryan at the front desk is absolutely fantastic. He ensures everything you need still be taken care of without even having been asked. More

by lzhang27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 29, 2025 -

MINI of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

Good service and friendly,helpful employees. Been dealing with them for 15 years and always satisfied! More

by tettemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 28, 2025 -

MINI of Annapolis responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

The dealership has always done our annual PM on our Mini. They are first class in customer interaction and experience. More

by Clarkspitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 21, 2025 -

MINI of Annapolis responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2025

There’s always customer friendly been coming there for a while and the guys are very pleasant More

by libbymorris147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy today. I don’t know his name, but Brian is usually the one.
Mar 22, 2025 -

MINI of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2025

Very sufficient. They guarantee that thejob gets done.customer service was very polite . Done in a timely manner More

by my05vw@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 18, 2025 -

MINI of Annapolis responded

Hello, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

March 13, 2025

Great job diagnosing car. Trustworthy. We travel from Delaware to get good service here because we cannot find someone who knows what they are doing working on a mini near us More

by Golfgirl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 14, 2025 -

MINI of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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