MINI of Annapolis

Even on a busy Saturday, my service was done quickly and under the time estimate they gave me! under the time estimate they gave me! More

I have not physically been at the dealership ( I contacted them via a phone call), however, the treatment that I received was as if I walked into the dealership! From the initial phone call taken by contacted them via a phone call), however, the treatment that I received was as if I walked into the dealership! From the initial phone call taken by Christian to the scheduling of the transport of my “CPO” Mini, every interaction with Mini of Annapolis has been “world class”! Thank you for being an amazing example of “world class” service! More

Ben Williams is a Master MINI Technician across 3 generations of the MINI BRAND He has worked on two of those generation models for.me for over 10 years. He is the reason my customers come back and generations of the MINI BRAND He has worked on two of those generation models for.me for over 10 years. He is the reason my customers come back and upgrade their model - they trust his work. More

Very welcoming dealership. Pleasant and knowledgeable staff who take the time to make sure all questions are answered Pleasant and knowledgeable staff who take the time to make sure all questions are answered More

Brian the service manager was efficient, knowledgeable, and handled my issue quickly and to my satisfaction. and handled my issue quickly and to my satisfaction. More

Service writer was borderline rude and estimated our wait time with attitude. Did not give us information about options or repair estimates. time with attitude. Did not give us information about options or repair estimates. More

The service team are always courteous and professional. Corey is great, I arrived early for my appointment and he got me in earlier. Corey is great, I arrived early for my appointment and he got me in earlier. More

Service department representatives are well informed, easy to work with and honest. They explain what is needed, why and how much it will cost. Trustworthy partners. easy to work with and honest. They explain what is needed, why and how much it will cost. Trustworthy partners. More

This is my second time purchasing a Mini from this location. The staff is knowledgeable about their cars and available to answer questions. location. The staff is knowledgeable about their cars and available to answer questions. More

The service was prompt, thorough and courteous. The staff seemed knowledgeable and eager to get the work done in a timely manner, since I chose to wait while the service was done. The staff seemed knowledgeable and eager to get the work done in a timely manner, since I chose to wait while the service was done. More