MINI of Annapolis

The Annapolis Mini team is incredible. I was running up against my mileage for an oil change and I called and they got me in same day. The service rep and technician stayed a few minutes I was running up against my mileage for an oil change and I called and they got me in same day. The service rep and technician stayed a few minutes later to provide top-notch service. Appreciate the great effort and exceptional customer service. More

Bryan is an incredible agent! He was attentive, helpful and kind when I came in for my MINI service. I appreciate his courtesy and highly recommend this dealership. He was attentive, helpful and kind when I came in for my MINI service. I appreciate his courtesy and highly recommend this dealership. More

Outstanding! !! Elliott is great. Attentive, helpful. I bought many cars over years but this was the best experience and hustle free ever buying a car !! Elliott is great. Attentive, helpful. I bought many cars over years but this was the best experience and hustle free ever buying a car More

Professional service - Work as promised with succinct details as to what needed to be done. details as to what needed to be done. More

Ayan Teel is the most friendliest and patient salesperson I've met thus far! He really worked with me to get the car I wanted for the price I needed! Thank you Ayan! I've met thus far! He really worked with me to get the car I wanted for the price I needed! Thank you Ayan! More

Great service. Good communication. Waiting room is nice and accommodating, staff does a great job of explaining any issues. Good communication. Waiting room is nice and accommodating, staff does a great job of explaining any issues. More

Efficient, knowledgeable, accommodating, clean. Sales team friendly, not over-zealous, well informed. Conveniently located off highway. Sales team friendly, not over-zealous, well informed. Conveniently located off highway. More

Service diagnosed an unexpectedly difficult electrical issue that was causing headlight problems. It took some detective work, but it appears that all is well. Thanks for getting to the bottom of the my issue that was causing headlight problems. It took some detective work, but it appears that all is well. Thanks for getting to the bottom of the mystery! More

Service department and service area are excellent. They keep you informed and wile you wait there are free drinks and snacks. They keep you informed and wile you wait there are free drinks and snacks. More

I went to have my tire looked at because I got a low tire notification. The dealer found a screw in my tire and charged me $300 to fix it. I waited there for two hours. Only to get in my car today and get th notification. The dealer found a screw in my tire and charged me $300 to fix it. I waited there for two hours. Only to get in my car today and get the same notification that the SAME TIRE is low. I don’t know if they failed to change the tire or gave me a new tire with no tire pressure. Either way, this is AWFUL service. More