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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
438 Reviews
Call Dealership (855) 997-0436
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21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 438 reviews

January 09, 2024

Both Bryan and Corey provide first class customer service. They take the time to explain to you what is wrong with your car and give you options. Also they inform you about the specials that are bein More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 10, 2024 -

MINI of Annapolis responded

It's wonderful to hear about the exceptional customer service provided by Bryan and Corey! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Very organized with good communication by knowledgable staff in the Mini service department Well organized digital approval process with video walk around regarding car repair items. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jan 09, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

The staff is really Friendly and they will work with you to get your car asap. More

by humbertocw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Anderson
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Jan 05, 2024 -

MINI of Annapolis responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendly sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

It was quick to get my mini serviced. I was in and out in about an hour! More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peria
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Jan 03, 2024 -

MINI of Annapolis responded

Thank you for the kind words, Angie! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 02, 2024

The sales experience was seamless. It was easy to schedule the test drive, the sales staff was knowledgeable, and the transaction was completed quickly and easily. More

by BRR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Alexis
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Jan 03, 2024 -

MINI of Annapolis responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 27, 2023

Ease in scheduling appointment; courteous, friendly and professional service advisor, minimal wait time. Provided with upcoming service for planning purposes. More

by Beebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory (Service Advisor)
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Dec 29, 2023 -

MINI of Annapolis responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Service center has great customer service, and so far they’ve done quality work on my vehicle. More

by Isariel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and people at the front desk.
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Dec 27, 2023 -

MINI of Annapolis responded

That's great to hear! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 21, 2023

Great service , my repaired was done after couple of days , but they provided a car loaner !! Thank you! More

by Feo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 22, 2023 -

MINI of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Ayan Teel made our purchase very easy. He is very knowledgeable and personable. This was the best experience ever buying a car thanks to Ayan. More

by SharonS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No one
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Dec 21, 2023 -

MINI of Annapolis responded

Thank you Sharon for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 15, 2023

Excellent customer service and support! The communication from the team is amazing and they are incredible to do business with! I would highly recommend Mini if Annapolis! More

by jenavincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Dec 20, 2023 -

MINI of Annapolis responded

We are thrilled you had a fantastic experience at Mini of Annapolis! Stellar communication and great service make a huge difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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