MINI of Annapolis

Consistent, diligent, quick to correct errors if one is made, fair price on cars, explanations on what costs were of service and labor… I’ve been with this dealership 17+ years & my second mini… made, fair price on cars, explanations on what costs were of service and labor… I’ve been with this dealership 17+ years & my second mini… More

The Service Dept has professional reps that took care of my vehicle very quickly. Highly recommended . my vehicle very quickly. Highly recommended . More

Great service. Scheduling was easy online and the work was done quickly and with good explanations of service. Scheduling was easy online and the work was done quickly and with good explanations of service. More

I had a safety recall service performed, and waited on the premises. A free car wash was a nice extra. the premises. A free car wash was a nice extra. More

I went to the service department for a minor recall repair, and MINI of Annapolis made it very easy to take care of it. The service staff were friendly, the repair was completed promptly, and they even repair, and MINI of Annapolis made it very easy to take care of it. The service staff were friendly, the repair was completed promptly, and they even washed my car! Their waiting room is spotless and comfortable. All in all, a pleasant experience. More

Chris was patient, pleasant and knowledgeable. He made this the most positive car buying experience I’ve had so far. For the first time I left the dealership not with feelings of frustration or wo He made this the most positive car buying experience I’ve had so far. For the first time I left the dealership not with feelings of frustration or worn out but excitement. More

I had a great experience. This is the second car I’ve purchased from MINI of Annapolis. This is the second car I’ve purchased from MINI of Annapolis. More

Scheduling is simple. Check in and check out was very easy. The issue is the service recommendations and communication. Scheduled service as recommended by the vehicle Check in and check out was very easy. The issue is the service recommendations and communication. Scheduled service as recommended by the vehicle app but apparently it was out of warranty by the time I made it in. Never received a call from them and manager would not honor the warranty. Provided contact information but they never called they just emailed. The sales department did call multiple times to try and sell me a new one or ask if I was interested in selling my vehicle. Very disappointed since they merged. More

Even on a busy Saturday, my service was done quickly and under the time estimate they gave me! under the time estimate they gave me! More

I have not physically been at the dealership ( I contacted them via a phone call), however, the treatment that I received was as if I walked into the dealership! From the initial phone call taken by contacted them via a phone call), however, the treatment that I received was as if I walked into the dealership! From the initial phone call taken by Christian to the scheduling of the transport of my “CPO” Mini, every interaction with Mini of Annapolis has been “world class”! Thank you for being an amazing example of “world class” service! More