
MINI of Annapolis
Annapolis, MD
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I went to this dealership with great trepidation because the BMW side of the business has had such a bad reputation in Annapolis. I was pleasantly surprised to have an overall great experience from the tim the BMW side of the business has had such a bad reputation in Annapolis. I was pleasantly surprised to have an overall great experience from the time I arrived. I had scheduled an appointment online to drive a used car, but by the time I had arrived another customer had test driven and decided to purchase the car I had come there for. Tom Hamel came outside to greet me and spent a lot of time (most of his day) looking over and driving various models to help in my decision. I settled on a Clubman S and so far am so completely psyched about the car. The car is completely loaded and I expect I will be coming back for help to get the fulldriving experience. Tom has made himself available as I go through this learning curve and I cannot say how helpful and appreciative I am for that open availability. Great experience, thanks! More
From fair pricing to fair trade in value and zero game playing; Mini of Annapolis has been my number 1 overall best experience ever buying a car. Go see them and start motoring TODAY! playing; Mini of Annapolis has been my number 1 overall best experience ever buying a car. Go see them and start motoring TODAY! More
My overall customer service experience was excellent, which was led by Sean Peria. Sean worked with me to specify and produce my 2012 Countryman, he kept me updated through the production to delivery pr which was led by Sean Peria. Sean worked with me to specify and produce my 2012 Countryman, he kept me updated through the production to delivery process, was extremely professional, knowledgeable and represented MINI very well. I would recommend this dealership to friends, family, etc. due to Sean's customer service, specifically his follow up! More
It was the best experience buying a car I have ever had! Great customer service. No pressure. Low key. Fun. I have recommended Mini Annapolis and Sean Peria to anyone even remotely interested in a MINI. I p Great customer service. No pressure. Low key. Fun. I have recommended Mini Annapolis and Sean Peria to anyone even remotely interested in a MINI. I plan on purchasing more MINIs from them in the future. More
The staff wasd incredible, from the moment I walked in I was treated like I was the only person in the dealership. Everyone was very curteous and provided me a great deal which I can say is above and beyond was treated like I was the only person in the dealership. Everyone was very curteous and provided me a great deal which I can say is above and beyond what I could have ever thought. I would recomment Mark and the boys at Annapolis Mini anytime! More
Our purchase with MINI of Annapolis and more specifically salesman Tom Hamel, was most enjoyable. Tom was extremely patient, informative, and attentive, which made our buying experience one of the easiest an salesman Tom Hamel, was most enjoyable. Tom was extremely patient, informative, and attentive, which made our buying experience one of the easiest and most fulfilling we've had in a long time. Tom was very helpful and did not pressure the sale at all; instead giving us every opportunity to think about our purchase and to choose all of the options that would make us happiest. I would highly recommend Tom Hamel as a salesman at MINI of Annapolis. More
A painless car buying process made easier by a friendly, low pressure sales staff and with the benefit of ordering exactly the car I wanted. low pressure sales staff and with the benefit of ordering exactly the car I wanted. More
This past March I bought a wonderful little Cooper from Mini of Annapolis and Sean Peria was our motoring specialist. The car is a dream and far more than I expected in terms of comfort, economy as well a Mini of Annapolis and Sean Peria was our motoring specialist. The car is a dream and far more than I expected in terms of comfort, economy as well as a pure joy to drive. The buying experience couldn't not have been easier or more professional. Sean's open and friendly demeanor and professionalism made the transaction a breeze. I would definitely recommend this dealership and Sean. Everyone on the Mini team is great to work with -- helpful, conscientious and their integrity is apparent. Mini is a great product and you can tell Sean and all the other motoring specialists truly love their work. And who can blame them? Keep doing the fantastic job you do, Sean and Mini of Annapolis. Kudos to you all and many thanks for making my motoring a dream come true. More
The experience my wife and I had at Mini of Annapolis was The experience my wife and I had at Mini of Annapolis was truely exceptional. Our Motoring Advisor, Sean Peria was very knowledgeable, personable The experience my wife and I had at Mini of Annapolis was truely exceptional. Our Motoring Advisor, Sean Peria was very knowledgeable, personable and helpful. Never did we feel that we were being pressured to make a quick decision or to purchase a car that we were not fully persuaded we wanted. We took a couple of weeks to make our final decision and Sean patiently guided us through the entire process while never being too intrusive or pushy. Buying a car should always be this enjoyable. More